Wheel Fun Rentals Marriot Marquis

Employee Gregory tried to steal my iPhone. I left it on the counter for less than a minute and when I went back for it it was gone. There was only one other man there with his 5 year oldish daughter and Gregory swore he didn’t see it. The area was dead and there were not a lot of people walking around. We left and 20 minutes later we figured out how to turn on the where’s my phone app. It was still at the rental area and we found it in a bucket of helmets farthest from the front (there were 3) where I would have had to go behind the desk to reach. I only picked a helmet from the one closest to the front and never went behind the counter. He was super rude from the beginning and is a total thief. DO NOT RENT FROM THIS PLACE AS THEY DO NOT VET THEIR EMPLOYEES WELL!

Wrong phone number listed. Many locations, but not all offer children’s bikes (which is not noted in the brochure) and the one at the Sheraton Marina Towers only has adult bikes on MLK Day, a three day weekend based around a national holiday. None of this is noted anywhere. Oh, and you can’t ride on the island, only on Harbor Boulevard where it’s crazy crowded. Any of these factors should be in the brochure. Actually ALL should.

Terrible customer service; the person in charge was incredibly rude. Our group of 10 people went to this branch for bikes and no one came to help us for 10 min and then the guy said its passed 4pm (it was 4:03). We said we are ok with renting less than an hour and returning the bikes by 5pm and the guy said no.
What a customer service…

Don’t know why this has good reviews… maybe the area has changed since the reviews have been posted, but I went just this weekend with my family and it was awful. The man who rented out to us was very unamused to say the least. The rental shop is surrounded by ‘no bikes’ signs. Maybe these are new… Even the map had the MLK promenade on it as a suggestion for a place to ride and there were traffic signs up forbidding bikes. We ended up walking our bikes most places! The bikes were in good condition and when we were able to ride, it was great. But we expected to be able to ride more then 50% of our hour we rented.
The area is also just very touristy and tacky. No good. Look elsewhere! Try another beach front in SD — maybe better luck there.

We rented single beach cruisers. The pedals are awkwardly placed (situated closer under our bottom than normal beach cruisers, so it seemed anyway). I think the seats should be a little further back.
Anyway, it was a overall good time though it was one of the more pricier places I’ve rented bikes. 2 single beach cruisers for $ 24 ($ 12 each).

for what it is, it was super fun! friendly service, and you get a 15 minute grace period if you’re renting for only an hour (prorated per 15 minutes after that). we had to rent the double surrey since there were 4 of us, and it was hilarious/​awesome riding throughout the area and waving at people (and their adorable dogs). it doesn’t go really fast, even with all 4 of us pedaling, but as the hubby said, we got to see the sights in portable shade (for the most part, depending on the angle of the sunlight and which side you were sitting). we took a wrong turn somewhere and rode beside the convention center instead of the designated pathway (that was parallel past the trolley tracks), which was a happy mistake! we had tried to get tickets to SDCC this year but didn’t make it past the virtual waiting room :(we also got to bike past the entrance to the Gaslamp Quarter as well!
$ 35/​hour for the double surrey (up to 6 adults and 2 children), but only 4 sets of pedals, and one steering wheel (the other one on the right is just for show). definitely fun for a group of friends or a family! :)

I used a Groupon to rent a bike for the day. The woman working the rentals was also a mechanic and super nice/​friendly. It was busy this am, so we had to wait about 10 minutes before we were on our way. Side note: they hold your ID as collateral, so keep that in mind. The bike came with a bike lock, which was really nice because I know other places will sometimes charge for you to rent one, too. They also offer a bike helmet. The quality of bike is what you’d expect for a rental, but I wouldn’t try to go off roading with one. Dropping the bike off was a breeze — very quick! Would rent from this location again :)