FixSwift IT Solutions

I have been working with FixSwift for over 2 years and have nothing but excellent things to say about their service. Jason, Greg, Mike, The Kevin’s, Patrick and the rest of the team have been an absolute breeze to work with.
From their phone support to their on site help, these guys really know how to solve IT issues in a pinch, and offer huge cost saving solutions for small businesses.

Why was my earlier one star review deleted? We had terrible service and support from these people and I feel like if we knew ahead of time it would have saved a lot of headache. Have other poor reviews been deleted too?

Jason and the Fixswift Team have been a real asset for GirlVentures. As a small nonprofit, we rely on outside help for tech support, and the Fixswift folks are always quick to respond and resolve any issue, small or large.

These guys are great. I dropped off my laptop to have my hard drive repair in the morning, went off to work and I was able to pick it up on after work the same day.
They’re not only fast but also very knowledgeable. They’re also very affordable.

FixSwift did an awesome job giving my computer an «extreme makeover.» It was loading really slow and needed some updates, and they were the perfect people for the job. Great prices, and even threw in some freebies! 5 stars for computer service and repair, 3 stars for customer service. Took 4 days to receive the quote, when they said they’d call me tomorrow, and never returned a message for a follow up question after the work was done. Despite that, I would still go back and recommend their services.

I am a sole proprietor and have been working with Jason for several years. He was always attentive; I was concerned as he started to grow his company and how it would impact the work he did with the solo business owners vs. the bigger companies. My concerns were not necessary — Jason has been together a professional and dedicated team who attends to my specific needs. They even took time to make recommendations for a new system I needed and didn’t charge for the many questions I had. I recommend Jason and FixSwift for all of your IT needs!

These guys ROCK! From minor to major computer repairs I can recommend them without hesitation. I had a hard drive meltdown (blue screen of death) on my Lenovo x200 which I use extensively for work. Having used FixSwift in the past they were the first place I called. This was an emergency (to me) as I had a presentation the following afternoon. They quickly diagnosed the problem, were able to replace the hard drive and get my laptop back to me the very SAME DAY! Needless to say I owe them a debt of gratitude.
I have utilized them in the past as I mentioned and they have never failed me.
Brian and team go above and beyond as a proper business should.

My HP died and took it to this business based on Unilocal reviews! Brian took 1 look at it and told me what was wrong, extremely professional, honest and knowledgeable. We discussed getting an mac and Brian said he’d put in MS Office suite for a great price. Fast forward a couple weeks, I bought a MAC Book and Brian kept his word and was gracious and I left feeling like I got the best customer service from any IT Guy ever. HIGHLY recommend this business.

Steve Jobs and Bill Gates are brilliant billionaires, not only for their contributions to technology but also for the idea that they can sell problem plagued hardware and software. Because of this, they unveil the same crap every year with minor updates with patches and/​or fixes. Every year, there will be a better screen, or a better casing, or cooler backlit keyboard keys or tablet features that were better than last years. And the worst part, is you’ll almost automatically be unhappy with your relatively new MacBook you bought only three months ago.
Here’s where Fixswift and Brian come in. I was having problems with my Macbook Pro. Brian told me to drop it off at my convenience (Friday) and it was ready by Monday but I didn’t pick it up until Tuesday. He went above and beyond making sure that everything was back to its working condition and ready for me to destroy again. Woohoo! I’ve been to some other IT stores that look like a chop shop but Fixswift is organized, professional and worthy of my continued patronage. Thanks again Brian!

My highest recommendations… Brian and his team have been exemplary in their quick trouble shooting, solutions and awesome customer care. I have had multiple engagements… as recent as yesterday, March 31, 2011. and continue to be impressed with the intimate IT knowledge and know how. AWESOME… Thank you so much. In San Francisco, this is one of the great IT tech solutions resource centers.

These guys were amazing when we started with them. Solved tons of problems quickly for our small office of five folks, and they were available via email and IM. But within the last few months they have started taking 1 – 2 weeks to respond to email, stopped using IM, and even sent us a bill for $ 50 for two short emails in response to whether we wanted them do two projects. They did void the invoice but claimed it was industry standard, which is debatable.
I hope our end experience was just a random glitch and that other folks continue to have rad work done, because they do have a great niche.

Absolutely the best!!! Took my very old computer here after it crashed and I could not get it to start again. Thought I had lost EVERYTHING. Called here and everyone was super friendly. Very professional and prices were very fair. Did a great job and all my files were saved.

FixSwift saved the day and a few months of data that was not backed up. They were able to recover all the files that I needed and set me up with a fool proof, (yes I would be the fool), system to keep my files organized and safe. Fees were reasonable and in fact in this instance my files are my life and I would have paid a hefty ransom.
10 Star Business!

Excellent and supportive IT partner. Very responsive, superb diagnostic skills and a great job of following-​up. I had them do a full system set-​up of new os (Win 7) on an older ThinkPad model w/​data migration and some funky hd issues. Handled seamlessly with consistent communication throughout the process. I cannot recommend them enough… thanks Brian!

Swift indeed!
They swapped out a power supply on a Dell Inspiron with a ONE DAY turnaround! w00t! Something like $ 50 for the power supply and $ 25 for the service.

Huge crisis. Entire store network and ability to process sales was down. Called several places/​people — but nobody was available for same-​day service. Then ended up doing a Unilocal search to find FixSwift. Best idea ever.
Joe to the rescue — within the hour! Patient, friendly, methodical… worked like a real trooper as he isolated what the problem was, and then fixed it. (On a Mac network, nonetheless!) Our store was up and running in a snap.
The service was better than anticipated and the bill was less than anticipated. I cannot say enough about what a happy customer I am. :)
September 2010 update:
Well. ends up that Joe doesn’t work here any more. Dang it…

These guys are just Awesome! I met Jason at a business event. Since then, he’s been helping my business anything from setting up file server to fixing laptops.
They are really flexible, professional and above all, very cheap.
I ended up saving about 5K which I’d have been spending to other places by getting services from them.
I’d highly recommend them without a alight doubt.

When you’re having one of those days when your computer is just acting up… and if you’re not computer literate like I am, just a quick call to Jason or Blake at Fixswift, and they’re right on top of it, just like their business name says!
Friendly, unpretentious, knowledgeable and highly skilled, these people know their stuff and a delight to work with! Great job Guys!!! CALL THEM!!!

Initially, when the iMac G5 I bought 3 years ago crashed and I started looking around for someone to recover some data on in for me, I was annoyed by 1– the fact that no place was open on the weekend to receive my computer and 2– that the initial quotes i got from a lot of people i talked to were in the range of a $ 100+ just to take a look! I didn’t even bother with the apple store (see my review on them).
So after emailing a few people, I was lucky to get a quick response from Joe and Brian at Fixswift. They told me to bring my computer in (on a weekday, alas, which meant hauling it on the bus to my office downtown, then over to their place– no mean feat for a desktop computer) and they would take a look at it and give me a quote before they charged me anything.
In the end, I’m almost glad that I did get to visit their office. If they weren’t fixing computers I bet half of these guys would be doing interior design for the latest awesome restaurant or bar in the Mission. The whole vibe of the place was laid back, non-​geeky, and cool.
About a day and a half after dropping off my baby, I got an email from Joe that they were able to recover the data and that I could come in and collect it and my computer. They were also able to figure out what the problem was (bad hard-​drive) and suggest an easy solution (get a new one for under $ 100). They even gave me a quick instruction on how to install the new one, if I wanted to, or how to try to salvage the old one. The entire cost for my repair was very reasonable and less than what some other businesses had quoted me just to take a look at the problem!
In the end, I was very happy with the outcome and left feeling that I had gotten a good deal on a valuable service and been given awesome advice on how to proceed if the problem came up again. Also– did I mention that they even took the time to chat with me about the best kind of hard drive to buy? Apparently Western Digital and Samsung have the fewest problems, according to them.
PROLOGUE:
By the time I finished lugging my computer the four or five blocks back to my office I had an email from Joe waiting in my inbox with a recap of what we discussed, as well as a suggestion on where to pick up a new hard drive, and a link to their website and the specs on the drive.
SO, 5 stars for awesome service, 5 stars for price, 5 stars for results, 4 stars for not having some kind of receiving service on the weekend, but who the hell wants to work on the weekend? I don’t, so I don’t blame them– and their main business isn’t home users anyway so it probably doesn’t make sense to be open downtown on the weekend for them. And finally 5 stars for personality and good looks (of the office– sorry boys, I like the vag).
Thanks Fixswift!

These guys are awesome. They always solve my computer issues! And they never reprimand me for being a moron, which I truly appreciate.
Also, they are really cool guys who are fun to work with or hang out with after work — not your usual boring, dorky IT dudes.
FixSwift rocks!