Lin Don D MD

I have been seeing Don Lin when I was an over-​aged teenager that should definitely have switched to a regular doctor instead of a pediatrician; but he was competent, reliable, spoke English, easy to book appointments and was close to where I live. Now my child sees him as a pediatrician even though we live on the other side of the city. He is a very competent doctor! I am also thankful for his responsiveness. I emailed him during the holidays regarding my child and was able to get a response within a few hours. The receptionist ladies are also very sweet and are very knowledgeable! They know exactly where I need to go to apply for certain insurance, which specialist I should go and how to get an appt etc., which makes things much easier!

I saw him when I was a teen. Now, I am a father of two. I still bring my kids to him rather than UCSf or CPMC because Dr. Lin provides excellent care. If You ever need a last minute appointment and all other doctors are fully booked and you don’t want to go to the E.R., give him a call. His friendly staff will find a same day appointment for you. Dr. Lin is good.

Horrible, incompetent people. I wish I never went here. I have encountered so many problems with the staff in the past and, finally, with the doctor himself. These people just don’t know how to communicate effectively. I asked them to call my cell phone, but they called my house phone trying to get ahold of my parents first. That didn’t work because my father picked up thend got mad at them for being incompetent. If the ex-​patient is now 23 years old, why would you feel the need to call her parents? Hmm?
The main issue was trying to get a copy of vaccination records, as I will be going overseas soon. Both the staff member Karen and Dr. Lin tried explaining so many different things — that someone has to be there in person to pick up records/​you can send over a signature (but apparently they’d have nothing to compare it to because my signature is not on file – he tried to make this seem like it was my fault, but how did that make sense since I was a minor when I went to this PEDIATRICIAN)/you can fax over (but not email since they are living in prehistoric times with no email capability) authorization but still need someone to come in person/​etc etc,.
Finally, after going in stupid circles, Dr. Lin realized that I can just ask my new doctor to get the records from them. OH how wonderful! Why didn’t he or Karen tell me that in the beginning? Why did he try to push me into driving all the way into Chinatown SF this entire time, as if there weren’t any other options? We are going around in circles only to come to a simple solution. I asked him those questions, then he responded by asking me why am I being so hostile. THAT made me hostile. Why am I hostile? Because I had to deal with his incompetent staff, who gave me attitude ever since the first phone call when she realized I don’t speak Chinese! I told him that, then he abruptly said, «I have patients to see… «CLICK. Wow, great doctor. That’s really a great way to handle a situation.
If you are looking for a professional environment, don’t come here. I only came here because it’s location USED to be convenient, but now my parents and I regret it!

a very reliable doctor