Diesel

I have never had a bad experience at any Diesel store, even when there is nothing I want to buy. They know how to treat all their customers.
On this occasion I was looking for a checked shirt, alot of cute options, but no wow factor. Liked some boots and a t-​shirt, still no appeal.
I walked out with nothing :(BUT the customer service from all associates in this store was great. Will of course be checking out this store in the future to see what’s new :)

This store is awesome. I always make sure to drop by every time i am in santana row to see what they have in stock.
Brian is usually my sales person. He will go above and beyond what customer service means and that is why i continue to return to this store. He has helped me on numerous occasions. He has helped me find items i want that they don’t have at other stores. He always gives his honest opinion on what fits well and what does not. If you are new to this store make sure to get Brian to help you!
The clothes here are amazing. Yes it is expensive but there is a reason for that. FIT AND DURABILITY is what you get when you purchase items from here. I have jeans from diesel that i have worn religiously for several years now and they are still in good shape, and dare i say, looks even better!

Diesel Santana Row location is great, great staff especially Bernardo. He gets all the credit from me and I few of my friends that shop there. Love Diesel Jeans and the LePrandis jacket I just purchased this morning. Thank you Bernard and remember, let me know when those Jogg jeans go on sale :)

Walked into this store expecting great quality clothing and good customer service… what I got was GREAT customer service from the moment I stepped foot in the door to the minute I left. Despite the fact I didn’t purchase anything in this visit, the sales associates were always there to answer any questions I had without giving me the feeling someone was looking over my shoulder (unlike The Gucci store in SR) or overly pushing a sale on me. I highly recommend this place if your looking for nice clothes and great customer service while doing so. Next time I’m there I will surely be buying one of their really nice leather jackets!

good assortment of jeans. the staff is very friendly and helpful. dogs are allowed to come in also.

The service here is top notch. I forgot the particular sales man who helped me but he was on top of everything — I would definitely recommend this location, plus the clothes are so cute!

While this store is on the smaller end — it’s no bigger than a two bedroom apartment — the sales staff has always been extremely helpful. Diesel has some of the best customer service in the industry: I’ve never walked into any of their stores and not been approached by an eager sales associate. However, the selection could be bigger. It’s a bit frustrating that there’s only one Diesel stores south of SF and that it’s not any bigger. Stanford Shopping Center would be a prime spot for another location.

This location is hella small compared to the SF location. They could improve this place by making the store larger and have more selection to choose from.

Great service as I sought out properly fitting jeans… I was overwhelmed at the options and having someone narrow down the choices to help me find the right one was helpful. Very happy with Diesel and will be heading back…

Diesel jeans are just the best !!!

It’s a cute little boutique location, in Santana Row, which is sadly the most interesting thing that San Jose has going for it (SMH).
Bonus point because they have some really cute guys working here. Shut up, that counts in my world, and it’s my review. Write your own damn review if you want it to be solely about the merchandise. They all carry the same things anyway.

I’m a huge fan of diesel jeans, they are the longest lasting, best looking jeans for your money.
The store is convenient and has amazing sales. The sales people tend to get on your nerves, but will leave you alone when you ask.

I received a Diesel t-​shirt as a gift, but it didn’t fit. I brought the t-​shirt (with tags still on) into this store to exchange it for something else. However, the salesperson told me they don’t accept exchanges without a receipt. WTH?
I like Diesel clothes, but I’ve never experienced not being able to exchange an item without a receipt, especially if it still has the tags.

I like Diesel jeans! While I don’t think they make good women’s jeans in my opinion, I think their men’s jeans are great. This is one of the only Diesel jeans stores in the Bay Area. Although other stores, such as Nordstrom, have Diesel jeans, they not surprisingly do not have nearly the selection of a Diesel store. I’ve found the customer service to be good here. It doesn’t take long for someone to help locate jeans to try on. They are knowledgeable, so can give advice for specific desired styles and fit.

I’ve usually avoided shopping at diesel because of their high prices and metro-​male atmosphere. Honestly… I didn’t even know that they carried women’s clothing!
However, I’ve discovered a new niche that involves sale shirts, hats, belts and dresses (who knew?). And for the first time, the SHIRTS ARE LONG ENOUGH! European style (tailored, shiny, unique) with plenty of «room» in the front for those of you ladies who are «well-​endowed.» Can’t say I’d purchase their jeans though– I hear that they last a long time, but I’ve never found a pair that had a flattering fit.
And like another review mentioned, the staff here are really helpful and friendly (but not to the point of annoyance). Service was efficient and competent, and the shop appeared to be in-​order, and clean with a modern lay-​out.
Every time I swing by this store, I’ll definitely be migrating to the women’s section in back to see if they have some new good deals.

I came in here to buy one of their casual watches, very good looking piece with a large leather band. Anyhow, the retail people working at the store were nice. There was a cute white girl working at the time, and she was good at assisting customers as well. A gay guy worked there too who I have seen before somewhere, possibly college. Anyhow, the place is alright. I’m not giving it 5 stars because a lot of their stuff is for men who are extremely skinny.
I don’t really like or wear diesel clothes, but I do like their shoes because I have a pair and their watches are alright as well. This place does have good customer service and my first time in here was a pleasant one because I came in with the intention of buying something.

Trouble with Diesel is that I have not found a normal fitting and cool pair of jeans here since 1999.
If they ever have another pair like the rust colored ones that I am «just getting ready» to retire after 10 years of use… I WILL buy them.
The quality is good enough to justify another $ 120 drop on jeans. 10 years to have some «Rock Star» style jeans is a nice return on investment.
Just drop the «soon to go outta style» lame skinny jean look, weird back pockets, and flared out bottoms.
When I drop over a hundred bucks on ANY clothing item… it better be able to stand as a classic/​not to go out of style clothing item.

aw man, everything is so cute in there.
i just wished i could afford half the things.
right now there’s 50% off sales. so it’s pretty awesome.
the girl there was cool and nice and us asking what this scarf/​skirt looking thing was. turned out to be a scarf…
they have some pretty sick looking leather jackets.

Why is a guy reviewing a clothing store? Well it’s hard to find decent men’s clothes, especially for an 5′ 7″ guy that weighs 140 lbs. So maybe my review will help some other people out.
I’ve been a Diesel fan for a while since they make clothes for thinner people. Even small in most clothing brands is baggy on me. But my Diesel clothes always fit well. Unfortunately my prior city of Orlando only had a Diesel outlet store, and you had to fight the masses of tourists near Disney to get to it. So to see several Diesel stores in the Bay Area is awesome.
Well, the Santana Row store is small. But they have a good selection of jeans — which is what I was here to get. I hear complaints about the service, but they were pretty decent to me. I had two people ask me if I needed help (maybe they thought I was going to rob the place :-)), and when the 30 waist jean was too baggy for me — the salesperson went and found me a 28. Just standard and expected service for a clothing store.
I did end up buying the jeans, which were the Diesel Quarat 8FI and were around $ 200. You may think I’m insane for spending so much on jeans. But I buy a new article of clothing every few months. And I expect it to last me for two years at least. I have many $ 50 pairs of jeans, and they all get worn out in a few months. These Diesel jeans have a better shade of blue, the material is softer and more comfortable — they just overall look and feel better. We’ll see how they hold up in the coming months.
Anyways regardless of your gender, if you live around San Jose and are in need of some premium jeans, swing by the Santana Row Diesel store and they’ll steer you in the right direction.

I managed to get a pair of their limited edition Dirty Thirty jeans, Heeven 8UJ $ 50, after waiting an hour before opening, about 20^th in line.
I enjoyed my 3 minutes of having the store to myself.