Kanebo Skincare

Im extremely satisfied with Kanebo. Ive had sensitive skin since I was born with both eczema & then acne. Yen was able to treat both during both facial treatments, and the products they sell have helped relieve my skin disorders. It is worth becoming a member and paying for multiple facial & treatments upon your first visit. I was surprised to meet clients in the waiting room who drive from Daly City & Fairfield which are just about 1 hour away just to get facial treatments done here. I will continue to be a regular at Kanebo Clinic.

So I wanted to rectify the situation. A few weeks ago I wrote a 1 star review due to my bad experience with one of the technicians, who by the way no longer works there due to many other complaints by other costumers.
The owner Yen did everything possible to get in contact with me. She went back into to her books/​phone logs and found my friend’s number. She then contacted my friend in order to get a hold me. She wrote me a long and sweet text message apologizing for what happened. I finally found some time to swing by to talk to her yesterday. After 30 minutes, I was convinced that Yen is not only adorably sweet, but extremely professional. I have never seen someone care about her business, reputation and overall costumer satisfaction the way that Yen does. She really does want everyone to walk of her place 100% or more satisfied. Her dedication to her craft and overall general knowledge are very admirable.
She then offered to personally take care of my facial. 1hr with her felt like 2hrs. She is amazing. I almost fell asleep. I was not red and blotchy walking out, but was very refreshed. Today I woke up and felt great and looked great. People been asking about my skin all day. Thank you Yen for making my day and thank you for reaching out to me. You definitely changed my mind, and have gained another loyal costumer with many more recommendations to come.

I wanted to thank Yen, the owner, for reaching out to me and my mom after hearing about my previous experience. She was very apologetic, sincere, and was completely willing to rectify the situation! I really appreciate the efforts and concern! She thanked us for letting her know about that particular esthetician and stated that she going to take extra measures from now on to ensure this never ever happens again.
Yen also offered a full refund on the products bought/​used and even another facial! Despite my bad experience, I actually loved the products recommended to me and have decided to keep them.
Overall after the phone call I can tell that Yen truly cares about her customers and is willing to go above and beyond for them, thank you Yen!

In A Nutshell:
–The closest thing to getting a facial in Vietnam is Kanebo Skincare. The only difference is the price (which is now $ 60, from $ 50 vs. Vietnam around $ 10 – 15 USD).
–The place is fairly small, but it’s okay. They have great service and they are very on-​time w/​their appointments.
–I’ve been coming here for the past year or so and I feel like they improved the steps.
–Since you have your eyes closed the entire time, it’s hard to keep up with all the steps, but I really love the suction, the cold mask they put on you and all those face massages in between.
–I HATE THE BLACKHEAD EXTRACTIONS. #painful
Overall, if you want a healthy, shiny face then come over to Kanebo and the fantastic ladies will «squeeze» you in!

A regular facial is around $ 40 – 60 depending on what your esthetician recommends for your skin type. You can’t beat these prices! My esthietican was gentle with my skin and I almost fell asleep during the massages that she was giving me. I love the fact that I was able to get a facial in such short notice. However, –1 star because I could hear talking in the background and the massages could have been a little longer. I will be coming back!

This is my first appointment and was curious due to favorable feedback from their customers. Yen, which is the owner cleaned my face, took off white heads and back head. I have a very oily skin and my face feels fresh and feel light as she did a pretty good job! Price is reasonable, she’s very profession besides the place being clean. I’ll keep her as my permanent aestician due to her knowledge, honesty and professionalism. Highly recommended! Oh and she massaged my face, my head and it made me so relaxed and pampered. Great Job and thank you so much Yen!

I had my first facial ever a few weeks ago, and I’m so glad I did it here! I had it with Tracy and she was amazing – so nice and did such an incredible job. She really took her time and gave me so many helpful tips. I can’t wait to go back for another! Highly recommend Kanebo.

Yen made me the best mask i have ever had in my life :) what she did is all she can do the best which make u happy and feel comtable! Im really appriciate it ! Thank you YEN againt

My husband and I both had facials with Tracy today and she is awesome too!
Like always super extractions. Extra attention to detail.
I love love love all the ladies here. Aside from making my skin healthier and nicer, they make me feel so nice and welcomed.
I highly recommend kanebo. Treat yourself– And ask about the facial package, it’s an incrediBle value that cannot be beat!

It’s a cool place and Yen (the owner) is completely professional. She will do everything in her power to make you happy!

I decided to visit 2X before writing a review. I was introduced to Kanebo through my a family member and I am grateful for it. Being a mother of 3 for the last 7 years, focusing on myself was not a priority. I was quite worried when I made the appointment because I’ve not done a lot in terms of skin care recently. Yen greeted me and made me feel very comfortable. She recommended a customized treatment for me and walked me through each step of the process. After 2 hours I felt great. She showed me how to follow through with a simple routine that is both practice and not time consuming. A month later I returned for another facial. It was also great. I am now a devoted fan and customer.

I throughly enjoy the care and attention that I receive at Kanebo Skincare, Yen is very experienced and has the ability to make my skin look refreshed and feel good after every treatment. My husband always tells me when I come home that I look so good.
I am looking forward to continuing these very Special treatments that make me feel so good.

I LOVE this place and Tracy. She gives the best facial with a great price. I try to come here once a month. Tracy let me know what she uses on my face. She doesn’t rush and push me to buy the products. She does a very thorough job and leave without the red marks from extraction (Ahmazing!). I recommended this place to my cousin and now she is also a regular :)

Okay, so I’ve had a complete change of heart.
After writing my review a few weeks ago, Yen (the owner), reached out to me with concern and asked me to come back in. Despite my first horrible experience, I agreed… and I’m glad I did!
I just had a facial on Saturday and couldn’t be happier! If you take my previous review and think about the exact opposite, that would explain my most recent experience. Yen is extremely professional, genuine, and passionate about her work. She walked me through all the different steps so I knew what was going on. And, she took good care of my skin during the almost 2 hours she worked on it. She did it so gracefully that I actually fell asleep!
I’m definitely going to come back the next time I’m in town. Thanks, Yen! :)

I found Kanebo Cosmetics on Unilocal.I went on my first appointment I needed a microdermabrasion and a facial. Tracy, was the one who did my treatment. She did an AWESOME job. Tracy, was very thorough, personable, professional, and it’s very affordable. I recommend going there you’ll see results on your first treatment. I’m excited and looking forward to going back soon.
David L.

I have acne scars on my face, so my friend recommended this place for microdermabrasion. I am so satisfied with the outcome of my first microdermabrasion. My skin looks glowing and tight after just one section. Tuyet did an excellent job. Overall, great service with affordable price. I will definitely come back for the next time.

The facials here are far more inexpensive then other places in the area. For 35 dollars you can get an hour long facial which includes extractions, massage, and mask. The woman who gave me a facial was thorough and professional. She explained everything she put on my face and gave me great advice. She uses mainly dermatalogica products which work great. She was also very thorough with extractions and massage. For the low price you pay you are getting an adequate facial with great service and amazing products. I highly recommend this place!

Very good service at such a reasonable price. I got my facial extraction here and Tuyet was the one helping me. She was very friendly and personal. She did a great job for my face.
The place is also very clean. Overall, I enjoyed my visit there and would definitely come back again.

I got the best facial of my life yesterday with Yen. This is a woman who is passionate about her work, professional in her approach, and very warm and friendly. She took the time to have a close look at my skin before deciding how to proceed, and the results are amazing! My face is literally glowing today after all her extractions and deep hydration. She followed this with a lovely cooling mask and a great massage, and even offered me a clean brush to tidy up my hair when she was finished. No pushing products on me either, which I greatly appreciated. I was so impressed with both her work and the price that I bought a package! (I never buy packages anywhere). I’m so glad that I found this place! Thanks Unilocal

Best facial in SJ. I did a walk in for my first time and Tuyet was the one who accommodated me to get my waxing and my facial done. After that I felt refreshing and renew when I left the place. I also booked for another appointment and I will be keep on coming back every month now. I like Tuyet because, she is very understanding about my concern on my face. I’m very happy with my result here :)