VTA

Thank you VTA for making me walk from santa clara to milpitas because you don’t know how to do you’re job. waited for 2 light rails from old Ironside that were 30 minutes apart. neither one showed up so I had to walk.

First day of my new job. I tried to take the bus before the one I needed to have a chance to be on time. Well, that bus Never showed. I had to take the bus that barely got me there on time. I personally don’t like practically having to run to my work because the earlier bus didn’t show up. After we traveled 5 minutes down the road there it was driving right alongside of us. I will say it again the VTA buses are not reliable it’s a bummer because routes keep getting cut shorter and shorter or taken away due to people aren’t riding the bus. What can the public do? The buses break down, they don’t have enough buses, and the VTA you let me down again. So disappointed. I needed the bus 64 on Monday to get to my first day at excuses are endless.
Today, on bus 27 the 9:30 bus was 13 minutes late. (weather not the issue here. This bus driver was late almost every day 6 months ago). They show up late or leave too early. Although leaving too early from their time point seemed to be working out better lately. After many calls and my time wasted calling in time after time. So VTA gets a –10. No stars for you.

The vta customer service has good response time and the system has convenient route maps
on the bus. However, i don;t enjoy taking the public transporation anymore.
If you are aware or not, there are a lot of people with mental health issues taking the bus.
Try to avoid downtown. 5 incidents so far when a black person used the «F**K» word on or near the bus, smoking, and playing loud music. One time, a latino girl on the phone said she was a foster child, her mother on heroine. There were children on the train and she loudly yelled «F**K you» to the other person on the phone. Low lifes, i am not better than them but they don;t appreciate how great America is. There are certain people you want to ignore or avoid when on the bus or street. I would really like to feel comfortable when i ride the bus and not feel unsafe.

Not sure that I had the latest paper schedule and knowing that the bus here only runs once an hour I went to the VTA website. I’ve used it before but it has been «IMPROVED» as a PR advertisement for VTA management and planning.
I couldn’t conveniently find the schedule that was formerly on the site so I hope the paper one is correct!
P. S. The bench on the Sand Hill Road side of Stanford Shopping Center has reeked with urine the past few times I’ve been there.
Please pay attention to the bus system as seen by the the people who actually use it … rather than how overly paid management want it to be to justify their salaries.
.

Worst public transportation i’ve experience. Got stuck one Light rail stop, no maps to show where I’m at. I can just imagine being a foreigner using this system. No wonder we all have to own cars.

Wow way to go VTA. First you made hybrid busses that seat even less people than standard. Then today I see one of your shiny new 2015 hybrids pull up and its HUGE. then I get in the bus and im thinking WTF??? It’s HUGE from the outside but has even LESS seats than the last hybrid upgrades. !! Its freaking TINY AS A JOKE IN HERE AND THIS IS SUPPOSED TO IMPROVE THINGS??? THINK VTA GEEZ

I used the VTA bus and LRT service to Levi Stadium to see the Pac-​12 Championship game last Friday. The service was right on time and all VTA personnel were very helpful assisting with directions and pick up locations. Also, met some great football fans on the journey.

Vta has a lot of work to do… sadly they are failing.

I lost my phone and you know what they found it an returned it to me… love them. I am back to taking the bus and I am down to minutes on connections While I am disappointed to hear the Clipper card is still having some issues I believe they will get figured out. Otherwise I like my trips I take and I can get around people ask me how and I lie and say I wear a cape!

I normally carpool to work with my hubby, but occasionally our schedules don’t line up at the end of the day and I sometimes want to go home a lot earlier than he can leave… and he has the car.
Cisco has an EcoPass for its contractors and employees, so I finally took advantage of it a few days ago taking the light rail back home. So great! The stops/​stations are convenient to home and work for me, and the patrons who ride on the light rail are not sketchy-​looking. It probably takes me just as long to drive home as it does to ride the light rail and walk home, but light rail saves gas (and time, for me!).

What a great system. I take the light rail from South San Jose to North San Jose. It is reliable, safe and a great way to travel to and from work. I appreciate the wifi and get allot of work done Thank you VTA!

Recently moved down to South San Jose and after a week of dealing with terrible traffic to my client I decided to try out VTA. I can’t believe I waiting so long to try VTA. Been riding for about 1 ½ months now and haven’t had anything but great experiences. The trains are clean, on time, the conductors are attentive to whats going on during the ride and make regular announcements.
Thanks VTA for making my commute way better.

Large station, well maintained. Trains make this stop very promptly due to the gain of speed between this station and the Nasa/​Bayshore station. Great access to the Symantec campus.