SM Nails

My friend has had good experiences here and her lady was very friendly and professional, however I will not return to this salon. After reading other recent reviews I want to say I got the same guy as some other ladies, he was wearing a jade necklace, was EXTREMELY RUDE, and very very rough. An hour after getting my pedi and my toes are still throbbing from him literally digging and cutting into my cuticle bed. He glared at me when my foot twitched (kinda common for a pedi, it just happens) and huffed about it like I was really putting him out. He nearly made me bleed and when he accidentally got some polish on my skin he dug his nails into my skin to get it off, in fact he dug so hard it made me cry out in pain! The woman next to him looked concerned for me but he ignored me. Please consider a different salon, or at least a different person to have work on you!

Normally the workers her do a decent job and are friendly, but I got a mani and pedi and the guy was so dang rough! He didn’t seem to care and had a poor attitude about my nails not being very long due to me biting them… I’m very self conscious about that so him shaking his head and huffing and puffing when he was painting them was not necessary. Obviously I want them done so they can grow and become healthy. Idk if this dude had a bad day but jeeze… no need to humiliate me and be so damn rough. He didn’t even clean off all of the nail polish on my fingers…

FIND ANOTHER NAIL SALON! I went in to get ONE nail fixed and it was horrible. There was no one else in the salon and she rushed to get it done. In the end it was smudged and crooked. Tried to get it redone but was refused. Charged me $ 6 anyway. Will never go here again!
By the way don’t plan on getting NexGen unless you only want to pick from 6 colors.

I’ve been a loyal SM customer for about a year. They are thorough and do great work

UNSANITARY, DONT GO HERE!
If 0 stars was an option, that’s what I would give.
1. I would rather be told that you’re busy than seat me in a COLD water tub for 20 minutes.
2. While waiting, one of the employees came to my tub while he was working on another customer, and stuck the cuticle tool he was using on that customer IN MY TUB!!! I had no idea why! I asked for a towel, got up and left. Absolutely discussing. I don’t think the other customer even noticed!
Needless to say, I won’t be going back. And I will be filing a report to the texas department of licensing and regulation.

The one and only time I ever went here it was horrible!!! I got a simple manicure and the guy was so rough on my hands. He would grab there really tight as he was doing my nails. He cut me when he was filing the nails and it hurt really bad. The only positive thing about this place is that fact that they have 3D jewelry to put on your nails. That’s it

Terrible service! Went to get a full set color powder Tuesday and my thumb nail broke the next day. Also the gel was peeling off so I went back of Thursday to get it fixed and they made my pay more money to have it fixed! I’ve never been to a nail salon that makes you do that especially since I was back in there within 2 days. Never going back in to this nail salon

This place is pretty reliable fitting you in as a walk in, but I’ve gotta find a new place. My cuticle got some pretty hard torture on a shellac pedicure, to the extent that I was hiding my face behind the board of nail colors and silently screaming. (I know, I should’ve said something). Both my big toes bled; my right big toe is in its way to being infected and my left cuticle bled for 15+ minutes. Aside from the one cranky (oh I hope it doesn’t get infected) big toe, overall my toes and nails look amazing. I’ve gone several times and this is the first real pain/​overdone cuticle torture. The one set of acrylics I’ve gotten there wore like iron. My main objection is just that the folks there are super unhappy/​overworked/​rude. I’m not sure I’d be that different given that their policy appears to almost never turn away a walk in, and some of the ladies are nice individually, but mostly the overall attitude is «I’m gonna do the bare minimum of this pedicure and get you the hell outta here». The results look good but overall I think I’m finding someplace new.

Terrible customer service and the «head lady» gave herself a tip and thought I didn’t notice. They don’t even help you take your stuff to the drying table! They also rushed and the quality was average to shitty. I only went to this salon cause mine was busy… never again.

I used to go here, and I thought it was pretty average. Then one time I went and the woman cut all of my cuticles and made them bleed, she also painted my toes with my shoes on and got polish all over my shoes and then over charged me so I stopped going. Anyway, I went back today to see if I still didn’t like it because my normal salon was busy. Today I got an average pedicure and a bad manicure, the man who did it was rude and rough. There are better salons in town!

Was in town from Round Rock and received the worst pedicure! The cuticle tool was dug UNDER my toenail causing it to be cut and sting badly! I’m not looking for an infection from cuts!

The worst pedicure ever. My friend and I just had the worst experience at this place. It was painful and it seemed like a race to get us out of there. Then my friend didn’t tip and they made a big deal! If you want a tip, you have to earn it by providing quality service. Neither of us should have even paid for the service. It was awful.

I have never been treated so awful at a nail salon. I came in to have shellac taken off of my toes and have one foot painted as I had an upcoming ankle surgery. Instead of soaking off the shellac, he started peeling it off. After I insisted that it hurt and I wanted it soaked off he continued to peel it off. I should have left then. I then asked for parafin wax. After shoving my hurt ankle I was having surgery on in the bag, the wax was never taken off my feet… I had to take it off in the car. Now mind you, I had parafin wax on both feet and one foot painted with regular polish, no clipping, buffing, or filing, and no taking off the wax… Cost me $ 22. DO NOT SPEND MONEY TO BE TREATED AWFUL AND HAVE NOTHING DONE.

I always come here and my nails always look great!!! They are always extremely helpful! Come! You won’t regret it!
They are always extremely open and listen to what you want! I have never had a bad experience and this is my favorite place in San Marcos!

I have been there twice and the first time, had a bad experience and my nails didn’t turn out how I wanted them. I decided to give them a second chance and now I can confidently say, ABSOLUTELY do NOT go here. The customer service was awful. They wouldn’t listen to me when I asked for as short of nails as possible and repeatedly asked them to file them down. My arm was pulled over and over forcefully. If he would have just asked or moved my arm gently, I wouldn’t have a problem. But I don’t want to be grabbed.
They were sassy and incredibly disrespectful to me and other people in the shop. Two workers rolled their eyes at me and every person I talked to there complained about how terrible it was. I left and am going to have to go to a different nail salon to fix the mess they left with mine.

This place is garbage. Little detail is given to your nails, for example if you come in with polish in your opbare nails… you may get it all off before they put any nail on it. They don’t clean under your nails or give your cuticle oil unless you ask. I have the impression the people that work here don’t know what they are doing… or care. They don’t even have magazines or good tv on to be entertained while they do a mediocre job on your poor nails.
I’ve been here 3 – 4 times and have never left happy. I don’t know why I waste my time except the alternatives in San Marcos suck even more

I’ve been here over 3 times and every time, they do a great job! I have never gotten a pedicure, only solar nails but they always turn out great. I even went in with a pretty complicated, custom job and the guy totally knocked it out of the park! Was a little more expensive but was worth it to me. Only con I have is that they have a hard time with English (find me a nail place that doesn’t and is reasonably priced!). But overall, I have had great experiences. I would recommend for nails (can’t speak for toes)

Recently came here to get a pedicure with my best friend…
The experience was pleasant and nothing bad to say about the nail techs. They were all very nice.
The reason I’m giving this place two stars is because I’ve been here a few times before and every time it’s the same. They do your nails and you leave. There is no conversation, like they don’t even try to make small talk, but whatever.
I got the lavender pedi. Which was not worth $ 35. I like that the massage was timed so I wasn’t being jipped on that, but my massage felt like a little kid rubbing my legs for me. There was no added pressure to call it an actual massage. As for the paint job… it was just red polish. How can you horribly mess that up? You can’t. There are a few parts missing paint but from afar you can’t tell.
This place is right around campus so regardless of it not having conversations with their guests or their «massages» I’m sure they will still do fine. It’s not bad, I’m just use to better.

By far the worst pedicure ever. He has to keep asking someone else what to do, so I guess it was his first time. He cut my cuticle, and the girl who did my acrylics also cut my cuticle.
I’m so disappointed that I spent $ 58 on a terrible time.
Go to amazing nails instead!

Only even giving them one star because I have to.
For starters, this place is ran by some very rude, inconsiderate individuals. To me customer service is everything. In some cases it’s more important to me than the quality of the actual service. This place was filled with workers and yet still felt extremely disorganized. There is one lady that is head honcho and she deserves a slap with reality.
—-HURRYING TO GET THINGS DONE BECAUSE YOU ARE SUPER BUSY AND DOING A SHITTY JOB DOES NOT FLY WITH ME.
I got a pedicure which was pretty average and then my eyebrows waxed and let me just say, I got in my car and started crying because eyebrows were so messed up.
Avoid this place at all cost.