11 reviews of iCracked Professional iPhone, iPod and iPad Repair
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Kellie S.
Place rating: 5 San Mateo, CA
I’m not a big Unilocaler but I had to write this… This company is amazing! I was so bummed after my IPhone 5S took an unfortunate spill out of my 10 month old baby’s hands. The screen was shattered so bad that I could never tell what time it was or how much battery I had left. So began my hunt for repairs… my first stop was kangaroo mobile on 25th ave. $ 300 was what I was quoted, along with try the apple store, they might be able to do it for cheaper. Off to apple I went and was told that technology wasn’t up to date with being able to fix a cracked screen on the iPhone 5s yet and it would be months before they could. I was also told I could use an upgrade off a phone in my family plan to get a new one, which I wasn’t able too as I’m not on a family plan or I could for $ 300.00 get a new one. By that time I figured I could live with this broken phone for a few more days. Just last night my mom sent me the information for ICracked. I requested a call at 8am this morning and within 20 minutes I was contacted and within 2 hours, Chris Vargas arrived at my house with new parts, fixed my shattered screen and made my phone good as new. And for only $ 190.00! Chris was professional and friendly and did I mention it was only $ 190 and he came to my house?! I would recommend this company to anyone in need a fixed phone! Thanks Chris!
Rick P.
Place rating: 5 Sunnyvale, CA
Great company, and their service is unbelievable! I would give them six stars if it was available. Ask for Brian Keem, he is really good, and very professional! He called me in about 5 seconds after submitting my request. He was at my office in 15 minutes. Brian fixed my iphone screen in 15 minutes. Very well organized, and extremely knowledgeable! Well worth the money spent. I highly recommend them!
Jeff S.
Place rating: 5 South San Francisco, CA
I too was a little nervous about having someone come pick up my ipad so I was able to meet Scott at a neutral location. After meeting him and seeing the professionalism with iCracked I was definitely at ease. He was able to deliver it to my work the next day. The service was 10x better than those mall kiosks!
Claude l.
Place rating: 5 San Mateo, CA
I was devastated when my iPhone 4S screen had shattered after I dropped it face down on the street. I came close to paying the $ 200 for Apple to replace my phone, but decided not to get ripped off by Apple and to just get it repaired. After researching on Unilocal and getting a referral from a friend for iCracked phone repair, I decided to get the screen replaced instead. Scott Loy offered amazing service coming to my house in San Mateo on a weekend to repair the phone within 30 minutes. He did a wonderful job and I haven’t had any problems with my phone since. I highly recommend getting your phone repaired by Scott!
John B.
Place rating: 5 Redwood City, CA
Dropped and cracked my iPhone 4s over the weekend. Went online and entered my information and within 10(or so) an iCracked rep text me and set up an appt. He came to my work and fixed my phone in about 25 minutes! Good as new! Super nice guy(Scott Loy), super good product and super good business model. Thanks!
Alvaro v.
Place rating: 5 San Mateo, CA
Nice guy! I unfortunately will probably use him again.
Sean N.
Place rating: 4 San Mateo, CA
Scott did a great job and made fixing my cracked iphone really easy. He met me at my work and returned it within the hour. Great service. He also gave me a screen protector and bumper for the phone. I would highly recommend the service. Sean
Shauna A.
Place rating: 5 Berkeley, CA
At first I was nervous about texting some random guy to come out and fix my iPad, which cracked when I dropped in on the ground. After sending my request, I got a response from Scott Loy, who was very responsive and ready to fix my iPad. Scott met up with my husband and easily had my iPad fixed and returned to me in two days. What I loved most is that Scott came to my house in Berkeley and delivered the iPad to me when it was fixed. Well worth the money spent. I highly recommend.
Sommar V.
Place rating: 5 Half Moon Bay, CA
Excellent service. Scott was very professional and on time. I will recommend him to my friends.
Kolby S.
Place rating: 5 San Diego, CA
I went from a perfectly fine iPad, to one with a badly cracked screen, back to a perfectly good iPad, all in less than 2 hours! Scott came to my door and did such a fine job replacing my iPad screen. He was kind, helpful and quick! I have passed along his business card to all of my friends and know they will be using him in the future. I wish I could give Scott from iCracked 6 stars!
Allison P.
Place rating: 5 San Diego, CA
SPLENDID! I was in SF visiting a friend from San Diego. A drunk chick hits my iPhone out of my hand and the front glass shatters on the ground. The next morning… Scott Loy from iCracked texted me within minutes after I filled out the online form! I didn’t have a car so this service was definitely a luxury. 45 min later my phone was back to perfect! WOW. Scott definitely turned my frown… up-side down! Honest, friendly, and QUICK! I’ve been recommending his service ever since. OH yea, they accept all types of credit cards!
