ISpa Lane

I’m giving his place one star because I have to assign it at least one star to write a review.
The WORST manicure I’ve ever had. The person doing my manicure could barely get the polish out of the bottle because it was nearly empty. After asking several times for her to find a different, preferably newer, bottle she finally got one that was pretty much as empty and dry as the first one. It was black nail polish. Not tough to «match». The polish is bubbling and uneven. After repeatedly asking a for a new bottle finally someone else came and did my last pinky nail (they had to start over three times) and it’s still bubbly and uneven. Oh yeah and the first tech said it was because of my nail. Seriously? This has never happened before and I’ve been getting manicures for over thirty years. Apparently I’m to believe that suddenly one nail bed is shorter that it was when I walked in to their shop.
Never going back. If you expect to get any kind of decent manicure at this place, you’re better off skipping it all together.

Unprofessional and they do a lousy job! No attention to detail. Nails uneven and sloppy. I was appalled.

If attention to detail is your thing, this is not your place. The lady who did my nails left my hand in the warm towel on one side but not the other. Not really sure how that makes any sense? Most everything is at a minimum when it comes to the small things here except the price! Some manicurists are definitely better than others though. It’s so sad to see the quality consistently going down at a place I used to love. They don’t remove jewelry to put cream on and generally don’t go the extra mile anymore. It’s too bad.

I don’t know why this place doesn’t have better reviews. Hands down the best place I’ve found on the West Side. No appts needed, just walk in. Prices are very reasonable and they give neck massages.
Have been going here for at least 4 years and will continue to do so.

Love this place. Extremely polite, attentive to details, great customer service. Highly recommended!

Kathy is the best nail technician around. My nails grow super fast, last over two weeks and the cuticle area is perfect.

Simple Well Done every nice people working very professional, STRONG hands recommend adding longer massage hope the quality conti

This place is terrible! The lady who did my manicure cut my cuticle too deep and I was bleeding. Things like this happened and I got it but she never said sorry to me! She put some sorts of hydrogen peroxide on my finger and it was painful. Should she at least ask for my permission? She lift my hand at one point and one of my nails touched her cloth or something and it ruined the polish. Again, she didn’t apologize and I asked her to redo that nail. She tried to correct it with the nail polish twice and I had to ask her again to redo it all over because it now looked worst. She didn’t smile the entire time. Terrible service!!!
The price was $ 39 and you know what? I will be more than happy to pay more and get a better service up the street. Will not recommend this place at all!

Mr. Metrosexual what are you doing here?
Since my petite Japanese gfriend is no longer around to walk on my back and massage my feet, what is a Man to do? Ummmm, that never happened !
iSpa Lane is on Montana Ave and they have those great massage chairs for you enjoy while you are being spoiled. I have to admit, I always search out Kim, but it seems that all the ladies there are attentive, hard working professionals who will provide a great manicure and/​or pedicure with a smile. Clearly I have no idea about «gels», or the quality of the nail polish, etc. but for this guy they are just right.
By the way, great news for all you credt card addicts, iSpa does not charge an additional fee for the use of a credit card!

If you want a basic manicure /​pedicure then yes this place is great! Honest.
HOWEVER…
I went in, asked how much a gold gel mani w a half moon design was: $ 40, fine. Agreed.
When the technician asked to look at the picture of what I wanted, Sure, yes! How thoughtful, I love when they do that. But she needed to look because she literally had never done this nor knew what it was. Honestly.
Long story short: She literally messed up 3 times. The last attempted ended when she made the 2^nd nail into a chevron shape going the wrong direction and continued to the next nail (after I asked her to make the half moon lower to my actual cuticle).
I politely told her that was wrong and she giggled… which would have been fine if the first 3 attempts were done correctly.
At this point I picked a new color, dark blue and had her just paint them regularly.
Left hand done fine. Right hand had thread from something on them, pointed it out to her so she can nail polish remover it off, she acknowledged BUT THEN continued to paint over the thread. My nails were SO bumpy and bubbling… I asked her to do it again.
Her hands were also very shaky which just broke my heart.
Listen, that is totally ok that she didn’t know how to do it. But please don’t quote me for a service I think Im getting and then not getting it. And also maybe next time tell her what she’ll be doing bc the poor technician seem to have no idea what she was getting into.
I really dislike confrontation when it comes to services like this. I have never ever corrected ANY nail technician. Honest to goodness NEVER said a word when I didn’t like something, but I obviously had to this time.
I am a teacher so Im not rolling in dough to where I can just throw these treats to the wind and be like, oh next time!
And I get we are in SM where your clients tend to be on the wealthier side and may exude that attitude but thats a rude assumption of them to take in general.
The woman running the place had clients lined up when there were no technicians available. Giving me the $$$$ hungry vibe…
Eh — weird experience obviously. People love this place based on the review. Just not the place for me.
Gel Mani: $ 30 ($ 40 w design)
Gel Pedi: $ 40
I have gotten regular gel mani and pedi here before and was happy.

I have been going to ISpa lane for a few years now. Great manicures, pedicures and massages. Nice and clean. Very nice manager Helen, Phuoung who woks the reception desk always greets me warmly. Kathy does excellent work. I have been going to her since my usual gal Christine is out having a baby. I am always made to feel special and pampered. Highly recommend!
Patti :)

Love it. Super clean, super great Gel manicure. I’ve been all over and gels never last on me. This one is still going 2 weeks+!! Ask for Julie (I think that was her name) for manicures.
Haven’t had a pedicure there so can’t speak to that.

Always do a great pedicure and just started trying to grow my own nail n manicures have been fine.

I’ve been here a few times and compared to other nail spots around the neighborhood, this ones my favorite! Excellent gel manicures! Great pedicures in massage chairs and they are pretty friendly! Also, good air circulation.

I don’t know why this place has such bad reviews! It is my FAVORITE nail place ever. You can get an amazing massage while getting your nails done. Best part — I can walk it without an appt. Love it!!!

Just plain rude.
I’m writing this review while drying my nails because I am just so appalled at their attitude.
I asked for my nail technician to cut my nails shorter because I like them short, and she argued with me for a good 3 minutes about it before she actually did it.
Have they not heard that the customer is always right?
Onto the manicure itself — it’s okay at best. My nail technician didn’t thoroughly clean my nails as there are still remnants of my old nail polish on my fingers and underneath my nails.
She doused my nails in alcohol, though, so I would have thought that all of the nail polish would come off.
I have to say, though, I think it’s about who you get. Everyone in front of me got asked if they wanted a massage, which I would have loved had I been offered it.
For $ 15, I expected a nicer staff and a nail dryer.
I might come back to try a different technician, but I am so turned off right now that chances are, I’d just spend the $ 5 more and go back to Bellacures.

The ladies who work here are friendly and helpful. The best part is that they do a great job. I wouldn’t go anywhere else.

The best nail salon I have found in the westside area. Christine is the best, but really you can’t go wrong having any of the ladies do your nails.

Awesome massage chairs to keep you occupied while you get your pedicure on. Foot massage is also excellent

I like this nail salon. The first time I went for a polish change, and the girl did a really great job. It lasted for an entire week without chipping.
The second time I went, I got a pedicure and a polish change on my hands, and it was good. The lady who did my polish change didn’t file my nails very well and that polish didn’t last for two days, but the pedicure was good and it’s still going strong (but that’s typical). They were really busy the second time I went.
I really like the women who work there. They only ask you once or twice if you want anything extra, and they’re not pushy or weird if you say «no thanks.»
The best part, for me, is how CLEAN it was. All of their tools came from packages of sterile equipment, and they used rubbing alcohol quite a bit just to make sure. That’s a big plus for me.
All-​in-​all, it’s one of the better nail salons in Santa Monica, and the prices are good. The polish change was around $ 5 (super cheap!) and I paid $ 28 for both the pedicure and the polish change the second time. Also — free street parking is always easy to find.