Shell Service Station

The men who run this place are so kind. There are really only 2 stations in town. They always offer to pump for me and if my doggie is in the car they offer her a milk bone cookie. Come on that’s cute.

Service is good and has good experience.
My car was so dirty from inside too
Dint get wash from one month but they cleaned so very well

Baaaad! Laziest car wash team in Marin County! These guys go fast, really fast, too fast! Don’t ask them to clean inside your car, it’s a waste of money/​time.
After they cleaned my car (w/​vacuum cleaner) i noticed them that lots of soil, cookies, … were still around, on the backseats (kids seats), …
I asked them to finish the job, they just refused and gave me a nice answer: «what do you expect me to do for 20 bucks?!?» …
Well, regarding the ads on the front of your business, the job you are paid for…
In/​out $ 20.
Avoid that business!

This gas station/​car wash is not as friendly as when Herb Weiner used to own it, but everybody seems to work pretty hard, and they’ve been nice enough to me. When they wash my car, they do a good job. I haven’t had any spots or scratches as others have said. They have a Full Service lane, but I’m not sure anyone ever instructed the employees in what that term really means, so I never use it. But the main thing is — compared to the travesty known as Bridgeway Gas, the only other gas game in this town, this Shell station is Pure Gold and a pleasure!

Angry, hostile owner. I think he doesn’t like American Express. Told me mine doesn’t work. It does. Was shockingly rude to me. Is it the Am Ex card or women he doesn’t like? Used to be the best car wash in town. Looking for new car washes in Southern Marin.

My car needed major washing and looking at all the reviews I couldn’t find a place to go to. I found Shell Service Station and decided to take a chance. I am glad I did. Everyone was helpful from the beginning. 2 men cleaned my car before it went into the carwash and really cleaned it. It had 2 months worth of dirt from living in the country and was dirty.
At the other side there were 2 men waiting for me and they spent a lot of time cleaning the inside of my car. My car looked amazing. So so clean. I had the 18.95 wash and gave them 5.00 tip.
So many people working on my car and making sure it was really clean. Today is the 3^rd day after my car wash and I looked at my car and it was still shiny and clean. Very happy.

In SF it can be hard to come across a car wash place. And if you find one, they’ll charge up the wazoo. I was looking for a really deep interior cleaning + shampoo. This place did it for a fraction of what a place in the city was asking, and they did a great job. Inside of my car looks brand new, all done in a timely manner.

Expensive.
The full service wash is pricey but they do a decent job. The fuel is a solid 15 – 20 cents higher than the next exit north on the 101. The little area that you pay and buy food has a limited selection of drinks and snacks, especially when considering the size.
They do have free air and water though, so it’s a great stop if you need to stop in and top off your tires.
In the end it’s convenient.

No Customer Service!
This place is run by people who apparently have no desire to earn repeat business. Pulling up to «Full Service» by mistake should mean that a guy pops up next to my window and asks to pump my gas etc., at which point I would back up into «Self Service». This place had no one working their supposed «Full Service», so we pumped our gas without realizing the FIFTY CENT per gallon price difference, and were never, at any point in pumping our own gas, approached by an employee. When we looked at our receipt and realized the situation, we went inside to talk to a manager. The fellow was extremely rude, told us to call the cops and that it was entirely our problem. He would not call a manager or the owner when asked repeatedly to do so. This was a simple customer service situation which could have easily been resolved with some small kindness, a discounted car wash, something, but instead the fellow (who tried to say he was someone else), Manny (?) just argued despite my best efforts at calmly seeking a fair resolution.
From what all he did say, I believe this ‘accidental full service’ situation must happen very frequently. I can only conclude that the extra revenue from this is part of owner Somil Gandhi’s business strategy. I will certainly never give this station my business again, and will be sure to point it out as a place to be avoided to all my friends and associates.

lazy staff!!! the guy who cleaned my car left lots of dirty spot. i told him please wipe that out. he seem upset and did wanna do it. i gave him tips. he walked away and sat down play on his phone. i end up to wipe its out by myself.

Do not get your car washed here unless you like to see it damaged. Completely ruined and cracked my hubcaps and owner said it was due to low air pressure. Hmmmmm… I guess that explains all the bad reviews before me.

Totally half a**, they missed tons of spots on the inside and the seat had a small puddle in it when they told me it was done. Not friendly except for the one guy who came to great me in the beginning. And no, my car does not smell like Pina Coloda.

Let me tell you I used to go here many times and am a regular for car wash and gas. Today was the Worse service by management I have ever experienced. The manager Yeyah told me I had to get the works because I had dogs in my car. The regular wash included vacuum and I was going to tip the car washers extra because of the fur, but Yeyah charged me for the more expensive one even when I told him not to. Then he argued with me that it was policy even though nothing is ever written about it anywhere. Lousy attitude and he lost a customer for it.

After having my car washed here, I noticed a large gash in my upholstery on my driver’s seat, and a nick on the side of it. The washes here are never terrific — just average and just ok. And the price keeps going up and up and up. But the service is always lackluster. After this incident, I will never again return to this place for anything. NOTHING. And I cannot recommend it ever.

For the car wash: They left a large oil stain on my white Hyundai (about 2.5 inches across). When I pointed out the stain to them after they were ‘finished’ washing my car, they were able to remove it in less than 30 seconds. Makes me wonder what other stains they were leaving. Afterwards, they refused to give me a voucher for the next wash, even though I had purchased the works for $ 23.95.

Just remember that you get what you pay for. This place isn’t great but it is adequate and will get your car cleaner than it was.
Don’t expect miracles.

These guys shattered one of my windows then as good gesture one of the migrant workers offered me a free car wash in the future… BUT. When I returned the manager, who would not even look in my eyes, made me pay for the wash. He asked «what can I do?». I said the least he could say he was sorry my window shattered and of course we would offer you a complimentary wash for the trouble.“
I didn’t even get an apology. He was incredibly incredibly rude. And I fear he hires people of little means and takes advantage of the cheap labor and the suckers like me who have their cars damaged.

This place is a solid establishment to get a car wash. I have been taking my car here for the last 3 years. Is it a super thorough clean? No, but for about twenty bucks for the «Works Wash» it does the job just fine.
I would definitely follow the advice of the previous poster and go during non peak hours. The quality is better and the wait time not as long. I usually go first thing in the morning on the weekend.

I used to come here since 94 until Mill Valley Car Wash opened back in 98 or 99. Anyway still a good place for car wash. If you want your car super clean then come during none busy hours like around 10ish on week days. They do a great job cleaning your car inside and out. Most of the time it will take them about 20 min to finish but trust me it is totally worth the wait.

24 hours of driving from SF to Portland and back, through swarms of nasty Mosquitos and dusty back country roads… my poor car practically drove itself to the car wash.
Being the frugalmeister that I am, I have not had the inside of my car cleaned by none other than me and a can of Armor All in about 2 years. The rims of my wheels were so embarrassingly black inside that I just accepted that it was a lost cause. So, I had more than a twinge of guilt when I rolled up for a $ 21.95 car wash and detail, both inside and out. As my car started to go through the washing tunnel and 2 guys appeared scrubbing my front window, I was pleasantly surprised that it was a hand wash! And I was serenaded in Spanish. Well, not really… I think they just like to sing, but a girl can pretend.
When I got to the other side, 3 other guys were there to do all the rest. 20 minutes later I got into a car that I barely recognized. My leather seats looked moisturized and refreshed. Every evidence that I had been camping in the woods was sucked into oblivion by their turbo vac and wiped away with care. I do, however, wish that they dipped your floor mats into a cleaning solution. Then again, maybe that’s what keeps the price under $ 25.
Driving away I thought to myself, I am a changed woman! I promised to myself: «No more eating breakfast in the car!» OK, let’s be realistic. I went home and opened the trunk only to find the bag of chips that I bought at their mini mart had fallen out leaving a pile of crumbs on a perfectly nice vacuumed floor. Agh, the irony!