SpringHill Suites

I am a Marriot rewards member and I was staying at the courtyard marriot just up the road from this Hotel. As a father of a four month old baby girl we stopped at the springhill suites to change and feed our little girl using the lobby bathroom and lobby space. The lobby was empty and this was around 11 o’clock in the morning. We were informed by the manager we could not use the LOBBY bathroom as we were not guests there and could not use thier lobby to feed our baby. The manager then proceeded to call the police and told them we were intoxicated which was not true, when the Seabrook police arrived they were extremely helpful and friendly allowing us to feed our baby and commiserating with our disapproval of the manager who then locked us out when we tried to get her name to report her to Marriot. I will never stay here again as we have before and travel to seabrook often. The courtyard marriot just up the road was extremely open and helpful, they had actually extended the use of thier lobby to a community event going on nearby. This is the worst experience I have ever had with any organization who claims to be professionals in hospitality.

Pros: Nice location, comfortable bed, nice size rooms, girl in the front was nice. That’s about it.
Cons: was redirected here from Courtyard Marriot after a mixup in my reservation. When we arrived, the card reader machine would not accept mine nor my girlfriends credit card. We had to leave, go to an atm and return with cash. The hotel, especially the hallways, smells like moldy old Bananas. The elevator and floors were covered in water from kids going up and down from the pool. They had only one person it seemed on staff. Our door to our restroom was broke when we got to the room.
Also, we paid almost $ 200 for 1 night in this hotel.
It was definitely not worth it!
I will never stay in a Marriot hotel again as long as I have other options.

Attended a dinner meeting at this location. The facility was very clean. The food was good and hot once served. The room was comfortable in temperature and size. The lobby is really nice, it gives a great under the sea feel as you walk in. A bar available right when you walk in is a nice welcome too!
If I have an event in Seabrook I will definetly consider this hotel to host.

I stay here every time I come to Kemah for work (5 – 6 times a year). Friendly staff and nice accommodations. Some items are starting to show wear (over the last few years– carpet, grout, etc) and breakfast is pretty basic. Good internet connection in room and close to pretty good restaurants & bars.

The staff was great, every experience we had with them was nothing but positive from recommendations to assisting with our shortened stay. Can’t say enough positive about the staff. We took a tip from another review about the breakfast, get there at least 45 min before breakfast ends or you might miss out. We got there an hour early and worked out great for us, but noticed a number of late arrivers that weren’t as pleased. The only complaint was the bathrooms in the room themselves. Our room had two half bathrooms one with a sink and a toilet, the other with a sink and a shower. While nothing was wrong with them it was very odd. I’m guessing it was a design thing, but made the room feel a little disjointed. All the lights in the room were LED lights which was different, because of that the room lost a touch of homeyness. Minor complaint though on a positive stay.

Stayed here for New Year’s Eve with my family and am very satisfied with our rooms. They were very clean and spacious. The staff was very friendly and welcoming. We were given an appetizer coupon to be used on the boardwalk so we got an $ 8 appetizer for free at Landry’s. The location is very close to the boardwalk. We were told that breakfast would be over at 930am, but when we arrived at 9 there was no more eggs and sausage. They also started closing down around 915am.

Big, comfortable room with a mini fridge and microwave, separate shower and toilet area and easy to get in and out of. Breakfast was free and stocked all morning. Felicia kept us entertained at the lobby bar the few nights we went down there. However, I would probably be upset if I was waiting for any front desk service as the front desk staff also staffs the bar and has to run back and forth. If you’re staying in this area of town, you won’t be disappointed.

I’m glad we didn’t stay at the La Quinta this weekend — many bad things about that place and it smells funny
We love Springhill Suites and choose to stay at these locations whenever we go out of town.
Very clean very nice and that fresh clean smell is great! thanks for the good stay and we will continue to be loyal to the brand
** the wifi is not good, but we have an unlimited cell plan so it didn’t matter, but it would be nice to get that wifi strengthened.

Stayed here for a 3 day weekend. Moved rooms every night. There was a technical problem in each room. No hot water, and beeping that kept everyone awake. On last night, the desk clerk, Felicia, was so rude to our friends we almost left. We were visiting with some out of town friends in the sitting area of the lobby and she told us if we did leave by 11pm that the Seabrook police would escort us off the property! There were 6 adults catching up, not booming party. The next clerk apologized but wow.
We have stayed here many times and had a nice time. Bring back the old management!

We stayed here this weekend and had to go to three separate rooms. The first room had no hot water… The second room was right by the elevator and it got noisy at 5 am… finally the third was ok…
Next, we were told that we were not allowed to stay in the lobby with a small quiet group of six people after 10 o’clock… To the point where the staff threatened to call the police…
We stay here frequently – but it
Seems that they have declined…
All of this is completely true and undeniable.

Stayed here on the weekend while working an event at nearby Kemah Boardwalk. The property seems new and is very clean. Staff were friendly and professional. We were very comfortable here. It’s just what you’d expect from a SpringHill Suites. The shower was especially nice, with a rain shower head and additional sprays from the side. Breakfast was hectic but handled well by staff. Quiet but very convenient location.

Nice, clean, affordable hotel. Paid $ 104 with AAA on a day of booking Tuesday. Broken hair dryer and a little creaky and noisy with the a/​c but overall nice. Would stay here again.

We spent a long weekend in the bay area of Houston and chose to stay at this location. We were amazingly surprised at how great this facility was! It was a great location, great staff and a very comfortable and enjoyable facility. Located close to Houston Space Center, Kemnah Boardwalk and a variety of great local restaurants as well as the larger chains this hotel is in a great location. There is a Dinner, Drive-​in and Drive within three miles; and Galveston is just about 30 minutes away.
The facility is just a year old and has been well taken care of. It is slightly off the beaten path so it is quite and relaxing. The room we had was great with a separate sitting area in addition to the two queen beds. Separate toilet room and bath room. The shower was great and everyone in our family is wanting to replace our showers at home.
The breakfasts were good and the staff was continually making fresh items to add to the breakfast bar so that things did not dry out or get old. There is a full bar in the evenings, a great workout center and an outdoor pool for the summer months.
We enjoyed our stay here and would definitely go back