Green Lake Jewelry Works

Great team. I got the perfect ring for my fiancée thanks to the friendly professionals.

I’ve been to A LOT of jewelry stores in preparation for getting engaged (looking at rings for myself and my future husband) and I can say without a doubt Greenlake Jewelry was the place I felt the most comfortable.
I came here to look at men’s wedding bands for my fiancé and they had a much bigger selection than anywhere else I’ve looked (plus they do custom designs). My fiancé wanted something pretty simple but I was even having a hard time finding exactly the right thing at other places — unless I wanted to up my budget by a lot.
My sales associate Mitch helped me find EXACTLY what I was looking for and it was perfectly in my budget! The ring was ordered for me and arrived within a week. My fiancé tried it on to assure the fit, they adjusted, and then we had it engraved and it was back within another week. It was a completely painless experience.
Mitch was extremely personable and helpful and I never felt like he was just there to try to up sell me. I never felt pressured. Even my fiancé is disappointed that he bought my engagement ring somewhere else!
They had so many unique and beautiful pieces of jewelry there that we will definitely be back in the future for any jewelry purchases!

Amazing! My best friend just helped design her engagement ring here. She said it was a wonderful experience from beginning to end. She loved everyone there and has the ring of her dreams and can’t stop talking about how great they were. Thank you!!!

I dropped in one day looking for a local jeweler where I could work directly with the jeweler/​artist. Unfortunately that is not what you get here. I suppose I was looking for a experience where there is no tier system of employees and you get a genuine experience of designing your ring with the expert, instead here you work your way up the tier, feels like any other box store. The people I talked to didn’t seem to care, they didn’t take any ownership, and because I wasn’t ready to confirm any design they kind of just shuffled me out the door. I think that their website misrepresents the experience they actually provide.
Their shop seemed impressive, when you walk in you see all the jeweler’s benches behind some glass, but when I went in no one was working at the benches. Then when I was talking to someone about a design, they kept going back to talk to the jewelers. Why couldn’t I just talk to the jeweler myself? When I asked if I could ask some questions about their process to the jeweler, because the person I was talking to didn’t know the answers, she went back for a little bit then said no one had time. Then she looked around me and started talking to other customers, ignoring me!
I’ve worked with other small jewelers and loved the experience of working with the jeweler directly, with them giving you guidance and feeling like you are creating your rings together. I did not feel that way here, in comparison this is a box-​store masquerading as an artisanal shop

We worked with Amber to design my engagement ring and she was able to create exactly what I wanted, even though I changed my mind on details and showed up unexpectedly to discuss these changes no fewer than five times. She was always endlessly patient. I’ve had my ring for a year and half now and I have no complaints. I still go in every six months to get it cleaned and checked (for free) and everyone is very helpful. Highly recommend.

After posting my review, a week ago, the founder of Green Lake Jewelry messaged me.
The founder apologized for the experience and was very sincere. The founder also offered very generous compensation for my experience.
I am very appreciative for the offer and the apology after my awful experience. Unfortunately, I’ve decided to not work with them in the future, only because I am too embarrassed to go back. That being said, I am still very grateful that they tried to make things better by showing exemplary customer service.
Thank you for making things right!

Amazing! Really Amazing!
I know nothing, I mean nothing at all about jewelry. Having said that, Green Lake was so amazing with taking the time to educate me in the different between 14k and 18k gold and why you would choose to use each type. Told me exactly what the difference is between White gold and Warm White Gold. From this point, working with the artist /​designer was an amazing experience!
After shopping and looking for an engagement ring at almost every local Jewelry shop in town and could not find anything that was different and really matched either of our personalities. I stated looking for custom made stuff and lucky for me I was able to find Green Lake. I live in Florida and they are based out of Seattle Washington. This did not matter to them. After going back and fourth for awhile we make to a design that was acceptable. They allowed me to use a Diamond that was from my Great Grandfather so we kept this stone in our family and has now Wed a second beautify women into our family! Thank you SO much for this service. She was shocked and amazed that I was able to pull this off and make it look so amazing and include her favorite color!
About a year later we contacted them back to make her wedding band. Because Andrea already knew what I had done in the past and her current ring was so special we could not use any other rings out there. So we contacted Green Lake back to start a new design that would fit. The process took about 2 months to make a final design but the way they worked was SO amazing! We started with a pencil sketch. Which evolved into an 3D cad design. We went back and fourth many times with multiple 3D designs. Once we came to out final choices and gave the go ahead they started productions. We got to see images of the wax design which appeared to be hand carved. The details in the new wedding band are so amazing. We are not even married yet, but she just cant help it! She is already wearing the new band and showing everyone at work. She is so happy to have been able to make a ring like this.
I cant stress this, We are about 3,000 miles away and the details, quality and service was so amazing and great. It was as if we were in their store. I HIGHLY, HIGHLY recommend and suggest that you work with Green Lake. Everything out there is SO cookie cutter and ALL the same. It seems as if everyone just wants to throw a bunch of stones on a basic band. NO art, NO personality! Make something that really shows who you are and what you love! I still cant believe just what you can get for the same amount of money as your «Big Box» local jewelry.
Their shipping packages are always really amazing and an experience in it’s self. While we have all opened boxes from Amazon with excitement. This was totally different! There is a box in a box in a box and each one opens a little differently and one was hand wrapped with a ribbon which just add’s to the excitement for getting into the last box to find your final product.
Edit: We went to zales to get my sizing right and clean our jewelry. You know you have done some thing right when the Zales jeweler is amazed and keeps starting at the ring. Shows her Co workers then looks at it again under the jewelers loop. That was very satafying!

I had a custom ring made, that I had a hard time finding examples of. Perfect process and execution by Greenlake, though. They worked with me to find the perfect stone. They literally showed me dozens over the course of weeks until I saw one and said, «That’s it!» Then it was off to the races on design, and the process couldn’t have been smoother. I had a direction and finish line I wanted to get to, but, not being a jewelry person, it was difficult to get ideas across, but Pia did some great sketches, and explained all the nuanced details that I didn’t even know existed, and was able to get to an even better place than I had originally imagined. Not to mention the ring came out unbelievably beautiful, and my now fiancé is beside herself with how perfect the ring is for her. Five stars! High five freeze frame!

Friendly staff, prompt. They’ll offer you: cup of Joe, beer or soft drinks :)
Bit pricy to resize the ring but prompt. They charge $ 180+to resize the ring same day.

After my fiancé proposed with a family stone we went here to have a custom engagement ring built. I wanted something modern & substantial that would speak for itself. I was a little nervous because most of the work I had seen from here was more ornate then my taste allows. We worked with Nina as our designer and love the piece we created! Great service and wonderful staff. We’ll be back for future occasions!

I just had diamond earrings evaluated by Elaine at Green Lake Jewelry Works, and I cannot recommend this shop highly enough. Everyone there was very warm, kind and welcoming, and the atmosphere is relaxing, which is rare in a jewelry shop. Elaine provided an expert opinion, explained all of the technical details to me, and gave me some great ideas for future projects they can do with some stones I have at home that are currently set in outdated jewelry. They are extremely kind here, their selection is huge, and they really give a warm, personal touch to the process.

Had a great experience having our engagement ring made by Green Lake Jewelry. Pia G. was our designer and was very helpful. The ring was gorgeous ! Thanks for making our dream a reality. So glad we didn’t go elsewhere.

My fiancé bought me a beautiful center stone and Emily and I got to work on creating a custom design for the side stones. I have a new appreciation for how hard it is to turn a customer’s fuzzy idea into something beautiful. Emily was very patient with the iterative creative process. In the end, I have a unique and beautiful ring that is just what I wanted. I wouldn’t hesitate to recommend Emily for your ring-​designing needs! Also, her kids are adorable :)

I brought in a white gold ring to have it resized. I was told it was not solid gold, but gold plated and it could not be resized. I was fairly certain the ring was solid gold, and was shocked when they said it wasn’t. I took my ring to Sandford Design, where they performed a simple test to verify it is in fact solid gold. They resized it no problem. I’m not sure why I was told at Green Lake that it couldn’t be done. If they didn’t want to do the resize they could have just said so.

Most gorgeous ring I have ever seen. My now fiancé spent 2 months with Emily (from the company) online to figure out the design, type of diamond, and Chinese (yes, chinese characters!) engraving. This ring is so intricately made that I couldnt stop crying when he opened the box. Thank you all for the delicate and fantastic work done on this ring. :’) I posted couple pics of it. It’s the lotus flower one, you won’t miss it.

This is a truly top-​notch jewelry store — combines the classic with the esoteric, with prices are midrange. My fiancé and I received really great low pressure service from a sales rep and jewelry fabricator named Dan. And jewelry fabrication is right on premises within the store. Check this place out, you won’t regret it.

After a not-​so-​successful experience with another jeweler, my fiancé and I had to find a new jeweler for my engagement ring, and quickly. We found Green Lake Jewelry Works online, but were a little nervous about working with someone across the country. Melissa was so helpful in answering all our questions, advising us on the safe shipment of our jewel, and letting us know our options for our ring design. And, they got the ring done in less than a month — after our other jeweler had made us wait 4 months and nothing to show for it. Below is an email I sent to Melissa after I was given the ring.
I want to thank you so much for the beautiful job you and everyone at Green Lake Jewelry did on my engagement ring. My fiancé decided to surprise me with it recently, and it was just what we had envisioned! Although I was disappointed our original jeweler didn’t work out, I’m glad it led us to you guys. The quality of the craftsmanship and attention to detail are something we couldn’t get anywhere else. Now I get to look at it every day and be reminded that not only was this a labor of love for us, someone took the time and energy to make sure it was just what we wanted. Thanks again! We will definitely recommend Green Lake Jewelry Works to our friends and family.

I will NEVER go to another jewelry store again in my life. Amazing people here.
I was totally panicked because I bent my engagement ring. I walked in frantic on a Tuesday, and within 5 minutes I was skipping out the door with my perfect ring again.
Thanks so much Green Lake Jewelry!!!

My fiancé and I worked with Sophia to design my engagement ring. It was a terrific experience in a professional environment, and the ring turned out splendidly! We love it! I would highly recommend Green Lake Jewelry Works. They even put together a «loaner» ring so my fiancé could propose while we waited for the actual ring to be completed. He called a few hours before our appt., and they had one to give him (without my knowledge) when we arrived. The designers are very talented and entirely willing to go out of their way to make a mere idea spring to life!

I’ve been here twice for jewelry repair — Gary does an AMAZING job. I wouldn’t hesitate to bring anything into Green Lake for repair.
I didn’t even know they did such work until I lengthy web search. (I wish they did a bit more marketing on the repair so that others could easily find them).
The staff is courteous and helpful and did I mention Gary does amazing repair work?
Highly recommend to all — I’d give it more than 5 stars if I could.

Our experience at Green Lake Jewelry Works was beyond expectation! I found the shop online and created my own custom design page as is recommended for personally designed jewelry. On this page I wrote some thoughts about the kind of engagement ring I was looking for and added pictures that had inspired me. Danny and I met in the mountains so I wanted to somehow incorporate this into the design. Later the following week I visited the shop and talked to one of the designers, Pia. She sat down with me, listened to my ideas and scrolled through the pictures I had selected explaining the different things she could work with. Together we sketched out a rough design. A few weeks later I came back with Danny and we looked at the draft ring Pia drew as well as the options for different stones and metals. At this point I left the rest up to Danny as I wanted the final product to be a surprise! From what Danny has told me, the next weeks involved him and Pia deciding on a final design and the shop creating a wax mold. Once the mold was agreed upon the shop then poured the metal ring. Finally the stones were set. Danny said the decision for the center stone was the hardest but Pia continued to show him options until he finally decided on a beautiful Montana sapphire. I got to see the ring for the first time when he proposed on a lovely snowy day in the mountains of course. I couldn’t stop staring at the ring for the rest of the day! From the small diamonds enhancing the mountains on the band to the sapphire that could never decide on the color it wanted to be, the whole thing was breath-​taking. Danny and I couldn’t be happier! I definitely recommend Pia and Green Lake Jewelry Works. They were very easy to work with and it is a perfect shop to go to if you are looking for a one-​of-​a-​kind piece of jewelry. I look forward to working with Pia again in the new future for the design of Danny’s wedding band and my wedding ring!

I mangled my antique silver signet ring moving some furniture and thought it was totaled, or that it would be very expensive to repair. Thanks to Green Lake Jewelry Works, neither was the case. For a very modest fee, the ring is as good as new… almost… a special effort was made to maintain the 80-​year-​old patina. Bravo!

I got my engagement ring here. It was wonderful working with a designer to create the ring. The craftsmanship of the ring is stunning. I am constantly given compliments about the ring. I also bought my stone through them, and that was a great experience too! I am getting my wedding band from them soon, and I expect it will also be a good experience. The ambiance is so nice and they really treated us well. There was wine, beer, coffee, even cookies! It takes time, but I believe it was well worth it! Plus this was such a fun part of this whole wedding planning experience.

We went in with an idea, working with Dan we created a unique engagement ring that’s far more interesting, and far more ‘us’ than our initial ideas.
All credit to Dan for patience, creativity, artistry and humour. Thank you

My fiancée and I just got our weddings bands from Sophia at Green Lake Jewelry Works. She did an amazing job! We went in there thinking we would just pick something out of their case, but when I started listing the things I liked, Sophia said they make every piece and would create something just for us that incorporates all the elements I was looking for.
What she came up with was even BETTER than what I imagined! She was really up front with the pricing and timeline, and we were impressed that the pricing, for something that was absolutely perfect, was actually within our budget! Sophia was really nice and I got the impression that she was excited about creating a beautiful band for me. It took about 6 weeks from walking in there to the time we picked up our bands. First she sketched out a drawing, then I went back a couple weeks later to see a wax cast of my ring. The next visit was about 3 – 4 weeks later, where we picked up our bands. The hubby’s band is also cool, but basic (it is exactly what he wanted). We also got a link to a website with beautiful photos they took of our rings.
The place itself is really fun to visit. They have giant tv monitors projecting photos of their jewelry all around the showroom. Their stuff is really COOL! The coolest part is that you can actually watch the designers and jewelry makers making the jewelry!

My husband custom designed my engagement ring using an old family diamond that was 100 years old. The new setting was as creative and elegant as it is special. The designers are truly artists at what they do. We designed the wedding band to curve around he engagement ring, and also set it using the diamonds from the very first necklace he gave me while we were dating. Again, we got the white-​glove treatment and the wedding band truly feels like it is mine. My advice is: always be mindful of the story that you have to tell around your ring — Green Lake Jewelry Works gives you the perfect starting point for a beautiful story.

My husband recently bought a necklace for me for Valentine’s Day from Green Lake Jewelry Works. It was a bit too short and hung funny on my neck. I took it back to them and Gary kindly worked with me to adjust the necklace to a length that I liked. Now I can feel good about wearing the necklace and want to give a shout out about their service. Very good service and warm and friendly folks there. And quality work.

Excellent selection of rings, and very helpful agents to help you through the challenging process of figuring out what you want as an engagement ring! I worked with Amber, one of the designers. I came across their website online after combing through many custom jewelry websites (and also exploring stores local to me). These guys take custom designing to the next level. You can bring in a CAD design if you want and they’ll take it from there! I had my fiancée’s ring semi custom made with an aquamarine centre stone with diamonds and filigree patterns on the side. Even though they don’t have aquamarine’s in their direct inventory, they were able to acquire a pretty diverse selection for me to choose from. They were also able to match my tight timeline without compromising on quality. Very highly recommended.

This is the neatest place to walk into. They have a great layout with glass so you can watch all the workers. It’s really neat and I wish I had an excuse to stay longer.
My boss asked me to have their babysitters earing (the other one was stolen) turned into a necklace.
I came in and met with someone and it was a pretty easy experience. All I had to do was pick out the chain and they made it happen. The product was amazing.
Their artists are super.

Emily did such an amazing job of listening to what we wanted and making our dreams come true! My husbands ring turned out perfectly. We were very picky about being precise etc and Greenlake nailed it to a T!!! We could not be happier with the outcome. It is absolutely amazing. Especially since there aren’t very many in the Seattle area but their shop and staff made us feel right at home and made sure our every need was met. Thank you so much!!!

Exactly what I wanted with helpful and courtesy service!
I had Green Lake Jewelry create and engagement ring for me for my fiancée. I finally can place a review about them on Unilocal, (she is a big Unilocaler).
I found Green Lake Jewelry online while combed the internet for custom rings. I had a design in my mind for a custom engagement ring.
First off their website was easy to navigate. The website displayed numerous pieces of jewelry ranging from earrings, bracelets, pendants, rings, and many others. The jewelry was organized very well which helped me look through the different designs and styles. Since I was in the market for a one of a kind ring the ring builder was amazing.
The ‘Design your Own’ section of the website explained all aspects of designing the ring. This website answered the vast majority of my questions in regards to designing my own ring.
Sean R was my product manager and he was wonderful guiding me through the process and answering all questions I had. Through the website I was able to design an engagement ring by sending him drawings, pictures, and texts about the ring. He also advised on the metals, gem stones, sizing, settings, and other aspects of the ring.
The sketches, digital designs, and wax copy helped me see the ring before it was made. When the ring was finished and Sean sent me pictures it was amazing! It was even more amazing when I received the ring in person, because it was exactly how I envisioned it!
When I proposed to my fiancée she loved it! It makes for a great story and is definitely special.
I highly recommend Green Lake Jewelry to anyone who is in the market for jewelry, especially the custom stuff.

I had my Wife’s wedding ring custom made here a couple years ago and its amazing. My father gave me a ring that he wore on his wedding day. It was heavily worn for the past year and the prongs began to wear off. Naturally I came into Green Lake Jewelry Works again to get it repaired.
The hostess that greeted me was beyond professional. I was greeted with a smile and asked how she could help. After some discussion she introduced me to Gary. Gary was the perfect gentleman. Very eager to get my ring back to the high quality standards that it once brilliantly demanded. I felt comfortable giving my ring to Gary, since it means a lot to me, I’m wary of it being out of my sight or even off my finger.
Few days later I got a call and it was ready to be picked up. I was blown away at how stunning it looked! Cleaned up and polished. The diamonds flared in the dull light. I’ve never been so awe struck by anything before, aside from my wife, of course.
I can’t wait to visit my parents to show them how my father’s ring, my ring, looks today! Thanks again everyone! I couldn’t ask for better service or people!