Lee & Assoc Management

5 stars go to Penney at Lee & Assoc. Management. She went above and beyond for me and my horrible roommate. I am so grateful for the compassion she showed me. Only 4 months into our lease, my roommate and I realized we just weren’t going to be able to coexist in the apartment together on account of her being an obsessive crazy bitch. Penney worked it all out for me and even tried to help my horrible roommate find an apartment of her own! Okay, so the psycho hose beast moved in to the apartment next door to me and is now my neighbor… but hey, at least she’s not my roommate anymore!
I am really appreciative of, and thoroughly impressed with, Lee & Associates Management.

I could write long paragraphs you’d never read about the pain in the butt this company was with my apartment from 2010 to 2012, but I’ll just sum up how attentive they are to their properties and the details of their business with one sentence:
I still get calls from the call box on my old building.

They were extremely unprofessional and unaccommodating. I had an agent named Penney Shelly. She was always a bit rude and kept saying ‘this unit is really popular, so it will be gone quickly… blah blah blah.’. She made me feel uncomfortable. Anyway, I made a verbal contract with her. I was going to bring my application next day, but I was busy on that day. So, I sent her an email to postpone the appointment. However, she didn’t answer me back.
Then, when I brought my application, she said it was rented.
Her excuse about the email conversation was that she couldn’t check her email because her computer was broken due to the computer virus. She even has a iPhone. How ridiculous it is!
I wouldn’t recommend this company to anyone! Plenty of other management companies in Seattle.
STAY AWAY from this company they will lie you too!!!

I can’t speak for what it will be like once I’m moved out because I’m in the process right now, but overall it’s been quite nice.
The apartment itself is in great condition. Repairs have always been made quickly and done well. They always give me at least 24 hours notice if they need to enter my apartment, and the handyman has always been very courteous about my cat. The staff has been friendly and very helpful. This has been a great place to spend my graduate years, and the only reason I’m leaving is because I’m looking for a quieter neighborhood than the U-​District.
I’ve lived her a year and half and don’t have any complaints.

Tenant of Brooklyn Apartments (going on 3 years)
very pleased, overall

I lived at one of their properties for 6 months I loved it at first but then we began being accused of everything. I spent most of my time at work and when I was home I was relaxing and watching t.v.The managers made up excuses to kick me and my sister out. We were loud, had to many people over, smoked inside. This was the most upsetting experience I have ever been through. How dare they say these things. We got along with our neighbors even they couldn’t believe it. The management doesn’t care about you. They will kick you out on the streets if they don’t like how you look. Plus they took our deposit and said we still owe them. We cleaned that place inside and out. We cared about how it looked. Please think twice about living here. I normally don’t write reviews but I feel so strongly about this I want others to be aware. Melissa was the only nice manager the other ones will lie to you. They don’t care that we are human beings and have feelings what if this happened to one of their family members. Getting tossed out and not really being told why. Lee and Assoc. will take all your money and kick you out for nothing !!!

Not only did they lie about the location of the building I lived in — they show it located in the completely wrong place on the map on their website. They also refused to give back my damage deposit after I spent hours cleaning they charged me with carpet cleaning AND carpet replacement? All with no proof of damage, they just claimed there were cigarette burns in the carpet when I don’t smoke and blamed me for not taking photos.
While trying to figure this all out they were completely rude on the phone, told me they would get back to me and never bothered to actually call back. Terrible customer service.
STAY AWAY from this company they will scam you too — there are so many other apartments in the U-​district you are better off in any of the other ones.