Janna Oganessian, MD

The office staff are very unprofessional, inept and downright rude. I made an appointment almost a month ago and it wasn’t put on the calendar! I went there for nothing and to add insult to injury, I was treated with disdain! A doctor’s office should never treat patients in this manner, I will never go there again and never recommend to anyone. Bad practice.

dr oganessian came recommended by an acquaintance. previous to today, none of my visits with her deemed worthy of a review good or bad. i never found her to be noteworthy. in fact i felt she dismissed my concerns by labeling me «anxious». in the past, she told me i was healthy because i was young and that i shouldnt have concerns at my age. i told her «who else am i going to share health symptoms/​concerns with other than my doctor?» one time i asked for a mole to be removed because it had become very irritated under my bra strap and she told me, twice, not to worry, that its not cancer. i never expressed concern that it was. and so i found that to be condescending. she was seeing me through a label she had given me («anxious»).
today was the day i left that office never to return again. i had scheduled my annual preventive physical for today and called my insurance to confirm that for the annual physical there is no copay. that fact was confirmed. i asked the insurance rep if i have problems at the doctor’s office could the receptionist call the insurance rep to confirm as well. she said «of course». upon signing in, naira asked me for my copay to which i informed her there is no copay for my preventive exam. she insisted there was. i let her know she could call the insurance office for which i have the number. she was flustered and said she needed to confirm so i sat back down.
after *waiting just over one full hour* past the time of my appointment, naira informed me that all visits require a copay. i asked her if she called the insurance office and she said «no». i said, «so you refuse to call them?» she said «i’m not refusing…» and then went back to her script of «all hmo visits require a copay of $ 20». its on my card, and the insurance rep was looking at my hmo plan when she confirmed there is no copay for an annual physical. naira would not budge. and she would not make the simple phone call.
i left without my physical.
i am beside myself and the utter lack of customer care. and niko the other receptionist who is normally cool, did nothing to intervene, and just let me walk out.

THE receptionist i spoke to today 4÷20÷16 at 10am WAS extremely rude… considering im a first time patient i did not expect that at all. Im so glad she let me know what type of office they are running because i will NEVER ever come here. Im very frustrated because i dont know why someone who hates their job is answering phones. Biggest turn off EXTREMELY unprofessional. I read reviews and decided to go against my better judgement. be weary the reviews are accurate. RUDE RUDE RUDE

I recant my one star rating and give her a radical 5 star rating just because of my last visit. She was very caring, gentle, and compassionate. She is a wonderful person to talk to. If you’re the kind of person who gets nervous in front of a doctor (especially when you’re a female and the doc is male), Dr. Oganessian would be great for you. I used to lie to my doc a lot because I get nervous in front of them, but I never do in front of dr. Oganessian. She’s a great family doctor and more than happy to help you.
My stance about staffs being incompetent still stands though. The chart has a freaking typo on my name. Really.

Nika and Naira are always very helpful and understanding. I have been with these guys for two years now and I am always taken good care of. Janna is a great specialist, besides medical advice she explains what lifestyle and behavior changes are essential to have a long lasting health improvement. I recommend this office to anyone who wants to feel like their health is in good hands.

This Doctor and her staff are just OKAY. Doctor seems arrogant and like she knows everything. Staff is absolutely horrible. They’ve misspelt my name 3 different times and told me I wasn’t a patient because they are hard of hearing. Definitely would not reccomend this doctor and especially her staff.

I don’t usually post reviews about doctors. But I had to because Dr. Oganessian is AMAZING! She e is so knowledgeable and knows what she is saying. She genuinely cares about her patients. She is very sweet and gentle. I highly recommend Dr. Oganessian
Susan J
PharmD

By far the worst doctor and staff I have ever seen in my life. If you have medi-​cal, beware. She WILL NOT see you (although they will lie on the phone and tell you they do)
GREEDY and RUDE
Do yourself a favor and stay away. She does not care about the health of patients, only the money.

I have gone to Dr. Oganessian for years and she has seen me through numerous issues. I feel very safe and confident in her knowledge and I trust her with my well being.

Dr Oganessian is a great doctor and also seems like a great person, but getting to her is like getting to whatever is inside Fort Knox. Her staff is rude and expects you to make an appointment a month before you get sick. Also, if you DO have an appointment, you’re still looking at an average of an HOUR WAIT. I’m not sure why I dealt with these guys for years, but the last drop was when I came back from a deployment and my civilian job’s insurance has not yet kicked in because I just returned to work, but the employer said they are going to back date the start date so I should be good. I brought my wife to this place without an appointment (but called first and said to come on down) and told them about what my employer and the insurance company said. I was told that what I was doing was «illegal» so I got on the phone to get things squared away between my company and this office and while I was on the phone I was told by the staff that it is «now too late». It was 1:30pm and I was already there AFTER calling them BEFORE coming down. Really?! I left furious and we went to another office, were seen within 45 minutes, AND they were able to process an insurance claim once the policy was reactivated and retroactive. The staff here is pitiful and needs to be avoided by any.
P. S. If you need a letter from the doctor for whatever reason (I needed one for the military since the reserves clinic does not really do much), they will charge you 50 dollars for 5 sentences. Most other places don’t.

The worst doctor I have ever had the misfortune to meet. I brought copies of recent medical records with me including blood panels and mammogram biopsy reports but she tried to end the appointment without looking at them or asking if I had any questions. I had to tell her to look at the reports, and then she misread them so I had to tell her to look again. I asked for referrals to specialists for specific conditions indicated in the records and she told me I didn’t need them. I had to argue with her to get the referrals. When I told her I didn’t appreciate having to do that, she told me that I wouldn’t believe how many of her patients lie to her. I will be changing my PCP asap.

This was the worst doctors office I’ve ever been to. Terrible communication and very rude unhelpful receptionist. I had my pcp changed to this doctors office for my insurance and they still wouldn’t accept me. DO NOT waste your time.

Receptionist is very rude and unprofessional. I called for two weeks straight trying to get an appointment to see the doctor. I am four months pregnant and needed a referral to see an ob-​gyn. Receptionist kept stating that I was not in their medical group system. Blue cross said I was already updated in the system as well as the Cal Care Medical group system. I kept calling the office and getting the same rude receptionist. I asked her to please repeat the spelling of my name that maybe she was spelling something wrong. she refused. I asked her to call Blue Cross and again she refused and said it wasn’t her job to call anyone. I then had Blue Cross call the office and she told the representative from Blue Cross and Cal Care that I was not updated in the system.
I let a few days pass by and called back hoping maybe I might get someone other than the same lady that kept answering… NOPE. As soon as I gave her my name she responded with, «Again you aren’t in the system». I got very upset after being patient for days now. I asked to speak to the doctor and she refused and said no one beside her was in the office. She continued to say she was the only one in the office after days of me calling. I finally changed Primary physicians.

never ever ever ever ever go to this doctor the doctor and her staff are the most uneducated and careless group of people i have seen in my entire life that i have been seeing doctors. first off they lied on Unilocal and on the phone that they are a gynecologist office and made me wait almost two months for an appointment with them. then i was pregnant by the time i got to see the doctor and her uneducated staff tried to get me an authorization to a real obgyn which actually turned out to be a pediatrician. if you dont wanna die dont go to this careless medical office nobody cares about you here they are all liars and dumb too. doctor was okay but its not worth the nerve find a doctor who actually cares!

Amazing doctor and staff. Could not be more happy with the service I received from the caring nurse and doctor. The doctor actually spends time with you and answers any and all questions you may have. So glad I have a new primary care doctor.

Don’t let the 5 star reviews fool you here. This doctor is a joke. She delays treatment, is forgetful and has the most unhelpful and rude staff. Dr. treats her patients like cattle and thinks that she know everything, when in actuality she knows very little about medicine. The reason why she refuses to give refills without visits or provide test results over the phone is because she likes to make money off your office visit. So she delays care and forces you to return for trivial things giving her an opportunity to make money off your visit by billing the insurance company. I would say that she is one step away from a serious malpractice law suit. Enter at your own risk.

I have been going to Dr Janna Oganessian for about 2 years now. Every time I go in for a visit I am always welcomed with such warmth. The nurse remembers me every time I come in and always makes me feel really special. Then Dr Oganessian comes in and she makes me feel so comfortable and she is always extremely helpful. I wouldn’t go to any other doctor. Overall, I always have the best experience possible. I would recommend her to all my friends and family!

I found Dr. Oganessian through my insurance and she’s the best doctor I’ve been to so far!
I usually feel nervous with doctors but she made me feel so at ease and comfortable. Getting an appointment was super easy and I didn’t have to wait. She was very attentive, sweet, and took the time to explain everything. If you’re looking for great care, she’s the way to go.

I can honestly say that Dr. Oganessian is one of the best doctors I ever visited. She is personable, thorough and knowledgeable. She listens to any and all concerns, and is helpful with her feedback.
Not to forget her wonderful professional staff that made me feel important from the second I walked into her office. Thank you :-)

HORRIBLE staff! refused to schedule an appointment until I had insurance card in hand which they were already booking two months out. They said they would fit me in the same week when my insurance card arrived.
When insurance card finally arrived, I called and the appointment scheduler was at lunch so I was told to call back 40 minutes later. Guess that takes super special skills to check the schedule. So when I finally got ahold of the scheduling person they refused to «fit me in» as promised and gave me an appointment another month and a half out.
Additionally Dr Oganessian refused to refill her prescription until she saw me. Kind of a catch-​22.
Find a doctor that actually give a damn about her patients!