Sweet’s Chem-Dry Carpet Cleaning

My carpet cleaner (who I used for 10 years moved… how dare he?!) so I was on the hunt for a new carpet cleaning service. I was attracted to this group because of the Unilocal reviews and, to be honest, the discounts. They were incredibly responsive to my inquiry and arrived right on time with both a follow-​up email and a phone call. The cleaning service, at the basic level, removed all of the dirt and mud my two kids and dog track through our living room, dining room, and master bedroom. We actually had to leave while he was cleaning to run a few errands, and when we came home, the carpets were clean and smelling wonderfully. There was also a special treat left for us with the receipt. We will definitely be using them again, and I would not hesitate to recommend them to anyone who needs their carpets cleaned. I will now even consider scheduling them on a regular basis. The prices are incredibly affordable, and the service is well above average!

Did a great job, very fast and thorough and careful not to damage our walls or floors with their equipment. We have a pink stain on our carpet from the previous owners, don’t know what it is. They weren’t able to get the stain out, but I won’t hold it against them because we couldn’t get it out either. Honored their deal on Unilocal $ 55 for $ 100 worth of service, so total we only had to pay $ 105 for them to clean 3 rooms. Not bad! And the two servicemen were very polite and respectful.

Clean and Dry!
Thank you Kevin!
yes it was not the cheapest. but you get what you pay for.
our cleaning was perfect! Highly Recommend !!
Rob

Very professional, friendly and of course great service! Jeremy did a fantastic job on my carpet. I had a spot in my carpet that was difficult to clean, however, he manage to try to clean of the area without damaging the carpet.

This is the second time I have used Sweet’s and their service is FABULOUS! The people/​person in the office is very helpful. I have a long shaggy white area rug that they cleaned last week. It is nice that they will come to your home for an area rug. My rug looks brand new! Of course, getting a chocolate bar at the end doesn’t hurt either. I would trust Sweet’s with any type of cleaning and have referred them many times to friends. I think their pricing is right on. My only regret is I am moving to Florida. Thank You!

Very professional from office call to technicians who came out for service. Always had traditional carpet cleaning; this was a change plus I needed urine removal/​cleaning. The carpets looked great and they were able to get the urine situation handled — no more urine smell! When I told them I had a voucher (from Unilocal) I didn’t get any change in service or treatment when it came time for payment. Technicians were great at explaining (I believe it was Rob the owner who came out with another gentleman) the process and what could possibly happen with the area that was treated for urine removal. Prices were very fair (used voucher), but they give you a repeat customer discount for the future which makes future cleanings very comparable to traditional carpet cleaners. We like to support small local businesses; will definitely be using them again!

This is a great local company. We bought a Unilocal deal to get a sofa cleaned that had been soiled by our elderly cat. The original technician didn’t do a very good job but when I contacted the company about having the couch redone, they were wonderful and sent someone out as soon as possible to redo the couch for free (and let me know that tech was no longer with them for performance issues). After that treatment the couch was as good as new and I greatly appreciated the excellent customer service (and the chocolate!). Thanks!

I’ve used Sweet’s Chem Dry twice. There is no comparison to the other carpet cleaner service that I used. The method Sweet’s uses is so much better. The carpet got cleaner and there was no smell at all. Great job and I’ll use them again.

I have been extremely pleased with sweets on both occasions they have come to my home. 1 of those times it was an emergency call. The stain on my carpet came up with ease and it never returned. I will use sweets again with confidence and recommend them without hesitation!

Sweets was my second attempt at upholstery cleaning in the Sherwood area. They would have earned 5 stars from me had it not been for the pricing, which I find to be a bit much… more on that at the end.
I have a dog and a cat and get my carpets cleaned twice a year and my furniture once. About a month ago, my cat was sick and she urinated on my couch. I had a different company out and they totally botched the job, but still charged full price. Once I had the money back in my budget, I started calling around to have the couch done again.
After calls to 5 different places I chose Sweets, and I am perfectly satisfied that I did.
The girl who took my original call was friendly and completely professional. I outlined what I needed done: a thorough deep clean of my couch cushions including a pet urine treatment, the goal being no smell left at all without having to replace my couch. She answered all my questions and gave me every option available to me. I made an appointment to have them come out to clean, sanitize, deodorize and do the PURT treatment. She let me know that it sounded like what I needed would be a little more difficult than usual, and that it might require a little more dry time. I never mind a little extra inconvenience as long as I am warned about it in advance, so the extra step she took in telling me this impressed me.
On my scheduled day, a young man showed up at the beginning of the 2 hour window they’d given me and listened completely as I told him what I needed. He’d already been told, but he was polite and let me speak my peace without cutting me off. He looked at the cushions and did an appraisal and gave me the same warnings as the scheduler, that he would need to soak my cushions and that they’d take a long time to dry.
He took my cushions out to the truck and an hour later, returned them to my apartment giving me instructions to leave them wet for a day and a half to allow for the treatment to soak in and break up the urine smell and then to start the business of aggressively drying them out.
I anticipated about 4 days of not being able to sit on my cushions. As it turns out, they began drying on their own faster than we’d discussed and they were completely dry by yesterday afternoon, having been cleaned on Thursday afternoon.
I am happy to report that there is NO smell left, and I’ve pressed my face right into them. I’d honestly been worried that I’d have to replace the entire couch and chair. Not necessary now.
The young man who came was extremely friendly and professional and even handed me a Dove Bar along with his business card. Chocolate never hurts. ;)
As for the pricing, it was $ 150 to get my couch and chair cushions done. To me, this is pretty damn expensive. I’m new to the area, and I’d had another company before I moved that did all my carpets and upholstery and it would usually be $ 120 for 800 square feet of carpet and my couch, stain and pet treatments included. To be fair, this time the cushions were in rough shape (that smell!) and required a bit of TLC. But the cheapskate side of me still thinks that $ 150 for 3 ass cushions, 2 pillow-​size back cushions and 2 throw pillows is a little bit much. That’s the only reason I didn’t give 5 stars, and I will for sure use these guys again for the job they did and their courtesy and professionalism… next time I’ll just ask for coupons or package deals.

My sister gave me a coupon for Sweet’s so I thought I would try them. I am so glad I did!!! The technician was so professional and efficient. He discussed pricing and extra options without it being awkward or pushy which is always nice.
I had family over for Christmas dinner the other week and every single person made a comment about how good the carpets looked. We have a toddler, teenager and two young dogs — you wouldn’t be able to tell by looking at the carpet! I recommend them to everyone!

I have used Sweet’s for YEARS! They are always punctual, super polite, and let me know if there were any areas that they weren’t able to get clean. I have referred them to friends, family and my employer. (We’ve used them repeatedly, as well!)
I wanted to mention to the previous folks that commented about noticing missed spots-​they will come back out if you call them. We had a stain that kept coming to the surface at work, and they came out to help us out with it (not their fault, but they came out to reclean the spot… we later found out that it was something that couldn’t be «fixed»). I was searching for their number online and noticed they didn’t have the best Unilocal reviews. I’m surprised about this, honestly. I know that they state a window of time for them to arrive, and I have to wonder if the previous reviewer was confused about that. They are locally owned and I believe it’s a family that runs it.
I wouldn’t use a different carpet cleaner-​our house never smells afterwards, and I am always very happy with it :) I am ALWAYS HAPPY with them. I have 3 kids, and we have pets. I actually feel bad for the people that have to clean our carpets. But it truly looks brand new when they leave!

Called 10 minutes AFTER they were already late, and said it would be another half hour until they got here. We CANCELLED appt. no consideration for their customers time, what are you guys? Comcast?

I came across Sweet’s Chem-​Dry through a Groupon that I had purchased. It seemed to be a good deal and our carpets were in dire need of a cleaning. With two dogs and a baby about to learn how to crawl it had become a definite need.
I called and made my appointment, and even with the sale of their Groupons, I was able to get an appointment the next week. They called two days before to remind me of the appointment and check my address which was nice. The scheduler had written down my address wrong with ‘SW’ rather than ‘SE’ and I called them back and told them of the error.
The carpet cleaners called at the beginning end of the three hour window that the scheduler had said would be when they would stop by. Unfortunately, the scheduler had not updated them of the address fix and they were over on the wrong side of town. However, they made it over quickly and did not complain about the error.
The young men who arrived were very professional and polite and quickly measured the square footage and gave me an estimate. They told me of their extras (sanitizing and carpet protection) and the benefits of purchasing them, but did not push them on me which I always appreciate. They moved the large pieces of furniture that I had not been able to move before they arrived in order to clean under them, and they worked quickly.
They finished in about an hour and charged what their estimate had been. At first glance, I was very happy with how the carpets looked. They were unable to remove only one tiny stain and made sure to tell me about it before they left. They wrote down my Groupon number and accepted my credit card as payment for the stairs and sanitization I had purchased and gave me a candy bar on their way out.
Upon further inspection after they left, I discovered that their cleaning of the edges of the stairs and of part of the room left a bit to be desired. Dog fur that had accumulated there had not been thoroughly removed. Some had been cleaned but not all. Also, they had dumped the wet fur/​dirt that they had cleaned from my carpets in front of the bushes outside of my house. Yes, I need to rake and prune the bushes, but that doesn’t mean that I want it to look even worse!
I think that I got what I paid for in this carpet cleaning. If you are looking for a cheap and quick carpet cleaning, then hire this company. However, I would be hesitant to hire them again at their full price.

I purchased a carpet cleaning deal through Group-​on for Sweet’s Chem-​Dry ($ 59 for up to 400 sq feet). From the first call to the office to schedule my appointment until the guys cleaned my carpets and drove off, the service was 100% professional! I got a reminder call a couple days ahead of my appointment, a call from the techs letting me know they were ‘on the way’ (and they were well within the 2 hour window we had agreed on). Steffen and Blaine rolled in, looked at the area I wanted cleaned, told me I was considerably under the 400 sq feet allowed on my Group-​on deal and offered to clean another adjoining room to get me to 400 sq feet.
These guys were fast and thorough. They pretreated, cleaned, then left me a Dove milk chocolate bar on their way out («Sweet’s» branding). There was mention of a product they could add for an additional charge to protect the carpets but I declined and that was the end of it – no high pressure up-​selling. My carpets look amazing AND I got chocolate… it just doesn’t get any better then that! :)
I HIGHLY recommend this company. They are do great work and are extremely professional.