El Camino Livery Ground Transportationservices

Spring Valley, United States

2

2 reviews

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Telephone:
+1 619-461-5620
Address:
9446 Crest Dr, Spring Valley, CA, 91977
Spring Valley
Nearby public transportation stops & stations:
2 miSpring Street
2.2 miLemon Grove Depot
2.5 miLa Mesa Boulevard
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Today

Today –
Local time (Spring Valley) 6:52 PM Thursday, November 28, 2024

Business hours

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Tuesday –
Wednesday –
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Friday –
Saturday –
Sunday –

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2 reviews of El Camino Livery Ground Transportationservices

No registration required
Place rating: 1
San Diego, CA
Horrible service from this company, do not recommend them at all even though they had the lowest prices. We ordered 3 buses to take our wedding guests from a hotel to our wedding venue in La Jolla. There were no freeways to take just side streets and one of the buses got lost and delivered our guests late to our wedding. The bus took over an hour for a 15 minute route and this forced us to move our wedding 30 minutes to wait for the 50 guests on the bus. This made us lose the time we allocated to take wedding pictures on the beach… once in a lifetime thing lost to a bus that couldn’t find it’s way to our venue (again no freeways but somehow they ended up on one).
The drivers did not accept the help from the passengers on their iPhones giving directions. One driver said he didn’t know how to work the radio on request but somehow remembered later on during the ride.
There was no AC and most of the windows didn’t open up so passengers were very hot and in discomfort. There were also ants all over the bus floor which is pretty disgusting.
I called the owner about compensating us for the bad service and making us miss our wedding pictures on the beach due to the wedding delay, and he was stubborn saying it was the driver’s fault and nothing he could do. I reminded him that as an owner he should take responsibility for his company and reimburse our fee partially but he refused saying he would lose money… I think a company’s reputation would be more important than losing 100 or 200 on a single job but I guess not. DO NOT USE THIS COMPANY
Place rating: 3
San Diego, CA
We hired this company for our wedding to take guests from the ceremony to the reception. The cost was probably fair and competitive with other companies.
They said they would put a sign up on the bus with our names on it — I was picturing something that looked really nice and what we got was a piece of paper that had our last name and incorrect first names on it with masking tape to the side of the door. Attention to detail would have been appreciated.