My boyfriend and I drove from Jacksonville to St. Augustine just to check this place out. We heard great reviews and he was interested in purchasing a bike. Two salesmen told us they don’t allow test driving because it wasn’t covered in their insurance. Seeming a little fishy, we called anonymously asking to test drive a bike, they said that’s fine and we could test drive that day. I don’t appreciate being lied to or discriminated against and would not want to do businesses with these people. Needless to say we went to a different dealership, test drove and bought a bike that day. Way to loose a customer boys.
Trent R.
Place rating: 5 Orlando, FL
I honestly didn’t know what to expect walking into this place. It is relatively new and there weren’t many reviews online to help me out… well here’s the first one. I was looking into a good 600 Street Bike to purchase for myself, the prices are very reasonable for what you get, and what I got was a CLEAN Yamaha R6. No issues whatsoever… until I got home, and I live all the way in Orlando. The bike wouldn’t start for some odd reason and I’m not a very Motorcycle Savvy guy so I kind of freaked out a bit. But one single text message to Larry fixed that. I text him at midnight and immediately got a response back saying he will have his tech diagnose the problem over the phone first thing in the morning. Well, I didn’t get a call from the tech, but rather the owner Manny who asked me a few questions, and when I couldn’t figure it out over the phone, all I heard next was him asking his daughter if she wanted to take a trip to Orlando! This man drove all the way from St. Augustine to Orlando to fix my bike(which was just a minor wiring issue, completely my fault) and not only did he show up with the tools to fix it, but also another R6 that he was going to let me drive just in case the other one I had couldn’t be repaired… CUSTOMERSERVICEATIT’S FINEST! You can tell Manny really has a passion for what he does, and unlike most motorcycle dealers, he wants to keep a great name for himself by being honest. I can’t remember the last time I could use the word HONEST in a review about a vehicle purchase. Manny and Larry are amazing people, and they will get you what you want, and then continue to provide phenomenal service thereafter. Amazing experience, I will be back over and over. Thanks again guys! I will be posting this review on all other review sites as well, they deserve to be noticed.