Dobbs Tire & Auto Centers

I’ve used this shop a few times since I work downtown. Replaced all 4 tires here as well. Shuttle runs till noonish. Only a mile walk from my work so not a big deal to go pick up my car. Fair pricing. Couldn’t find a better deal in the city. Otto is the mgr. He is friendly and professional. Everyone I encountered was like that. I came in 15 min to close and they happily fixed my flat so I could get home that night. Will be back!

Since our favorite place downtown relocated, I’ve been bringing our trusty car here for the last year or so for oil changes and repair.
I’m not really equipped to evaluate the quality of their work or the fairness of their fees. I do have a few comments about their customer service.
It’s typically decent – they offer shuttle service (until 12pm), and the representatives have been reliable about clearly explaining what repairs and maintenance was provided. They’ve always quoted accurately and corresponded in a friendly, predictably way. They’re not incredibly speedy though.
There was one awkward incident where they inexplicably parked my car in 3 deep and it was a 15 minute procedure to retrieve it. I was puzzled by that oversight given that I had provided sufficient notice that I was on my way to pick it up. Also, not offering shuttle service after 12pm is a little inconvenient.
Their waiting room seats 7 – it’s not the Ritz hotel, but it’s not gross either.
I miss our old place, but Dobbs has been fine so far.

Been here for 3 oil changes so far. Always good service without trying to sell me stuff I don’t need. Best thing: they take appointments. I’m usually in and out within half an hour. Quick and quality service = 4 stars. Last time I even got a coupon for a free oil change.

If I could give zero stars I would. I’ve been going to Dobbs ever since I moved to the Soulard area and I haven’t had any issues. I ended up getting a flat tire and they said it wasn’t repairable and said they could give me a similar tire for 150 $ which I ended up paying later to find out that was way over what I had paid per tire awhile back but the guy at the desk was friendly and I really needed a tire.
A couple days ago I hit a curb and ended up bending my rim and the first place I went was Dobbs. I dropped my car off and they said they could have the rim delivered next day and it would cost 250 $ and they said the rim was definitely passed repair. The next day they called and said they ordered the WRONG RIM and it would cost me 450 $ for a new rim! I laughed and said no way obviously because the rims on eBay (new) were going for 130 $. What a rip off. When I asked how that happened they acted like it was a stupid question– I don’t know much about cars but I know the same style of a car has multiple different styles of rims. I asked if I could come by and grab my tire and rim because my dad wanted to see if it was repairable before spending all that money.
When I arrived the guy at the counter slid my keys at me and said my tire and rim were in my trunk. I then asked, «Is it heavy? Will I be able to move it car to car?» and he replied, «yeah it’s pretty heavy.» Thanks for the offer to help! They were so rude– I will never go back.
Not to mention my dad ended up taking my rim to B’s and getting it fixed for 75 $!!! Passed repair right? What a joke. N

Chose this location because its close to work. Decent service. Got an oil change before work. Did a walk in & it took about an hour which wasnt bad. They also offer shuttle service if you don’t want to sit and wait

Just awful. Was told that my oil change would take 20 mins and that there was no one ahead of me. 1.5 hours and I’m still waiting for them to even take in my car! Go somewhere else!

«Went here for an oil change since it’s close to work. It took a full HOUR even with an appt! Service was fine but considering I’m used to an oil change taking 25min tops, I probably won’t go back.»

Great service, good value, and they really do honor their road hazard coverage. They even dropped me off while putting on a totally free replacement tire!

I work downtown and I grudgingly went here (because every time I went to a dobbs before this, they tried to screw me or my wife in some way thinking we were ignorant) out of convenience several years ago since it is so close to my office. After several years and about a dozen visits for service on our two cars I have to say this is the only location in this francise that I feel I can trust. The manager and staff are pleasant and have yet to try to pull a fast one on me. The only drawback is that they are not open on weekends and I have had to take the cars to other shops for problems encountered on weekends. I will go back until someone there tries to pull a fast one.

I have used this Dobb’s probably 20 times over the last 6 years. Most of the time it is inspections, or minor tire repairs.
This week I took my vehicle in because a tire wouldn’t hold pressure and was told the tire was not repairable. They ordered me a replacement tire and I the took the vehicle in to have it installed yesterday (next day).
Sticker shock! I was never quoted a price for the replacement but the tire price was $ 186 before install/​labor. Total price including tax/​recycling fee $ 202.
I joked a little with the guy about how I put 4 of the same model tires on the same vehicle back in 1999 for $ 500 total and the guy gave me some line about how tire prices have really skyrocketed. Bullcrap! They had me where they wanted me and took advantage.
Priced the same tire at Sears and several other local places today and it lists between $ 125 and $ 145.
I’m through with giving you my business anymore Dobbs.