Viva

Sunny is the only person who does my gel tips exactly the way I want them. She is better than any nail technician I’ve seen, including pricey ones in Manhattan. The facility is clean, the staff is friendly and polite, and it’s worth the 45 minute drive for me!

Not worth it. With a nail salon in just about every shopping plaza you can find yourself better.
I be been here roughly a dozen times because it’s my friend’s pick being up the block from her house.
Each time I go home disappointed and yesterday was no different.
Yesterday I got a regular mani pedi. Whatever clear coat they put on did not dry. I sat at the dryers for 10min, got a pedicure and then when I grabbed my keys in the car a smudge. Too exhausted to go back in I left. 5, yes 5!, hours later I’m at home on the couch and notice that the imprint of my couch pressed into my nails and this morning 16hrs later I woke up with all 10 fingers ruined with the press of my sheets into them. I’m convinced she put a top coat that was meant for gel, why else would I have the never drying nails. Either way manicure ruined and money down the drain. I could do a better job myself and will. The store has a no refund policy but they’ll redo anything you don’t like. I’m not going to drive back in from NJ to have them redo their same crappy manicure. Won’t waste my time. Needless to say I’ll NEVER go back. This was the final straw for me. Other examples of poor experiences include crooked nails– don’t know why it’s hard to file straight, severely cut to the bleeding point of my cuticles, bubbles in gel manicure because they rush (this leads to peeling) — not talking one or two here this was enough to look like I was going for an under the sea design in each nail, and they don’t pumice the edge of your feel only straight across the middle leaving your heels looking dry.
For the record my friend has shared in her dissatisfaction with this place but I guess walking distance convenience outweighs the bad at times, for me certainly not worth it and I would not recommend. Their are far better places on Staten Island please don’t waste your time or money here.

i have came to this salon twice… the first time was absolutely horrible. i had just had surgery and took me a minute to stand up out of a chair. the lady in the first chair started arguing with me that im taking to long to get up and hurry up and had another girl standing behind me. i told her i had surgery and she told me im fine. my friend that came along was very disappointed in her nails and pedicure as well that they didnt do it the way she asked and they told her its dont worry, looks good when thats clearly not what she wanted. i tried them again for a second time and the pedicure was horrendus. my massage chair did not work, lady kept grabbing and pushing my foot, massage barely lasted 30 mins then started splashing my legs with water. after as i was drying the owner was yelling at all the workers in front if the customers about there time cards. very unprofessional, rude and arrogant place. i will never return here or recommend anyone to go to Viva.

I decided to try this place out because it’s right up the block from me and it seemed to have decent reviews. Made an appointment for that day and got seen pretty much on time. That and the, I assume, owner were the only good things I have to say about this place. I went in to get acrylic. On the phone she said something about them not using acrylic and that they use some crystal stuff and of course it was more expensive. The lady who did my nails did not clean beneath my natural or trim them down. I asked her to make the edges sharp bc that’s how I like them. She rounded them out but whatever. They ended up fine and with the help of the supposed owner I got a very nice design. That was exactly one week and two days ago. This morning I got my pants out of my drawer and my pinky comes back out naked. I spent about $ 65 and just a week and a nail clean came off. Not broke or cracked. Just gone. Very very disappointed. I will never return.

My favorite place for a pedicure. Worth the $ 25. Very sanitary and the girls pay very close attention to small details. Great foot/​leg massages. The parking in that area is a pain in the neck though.

Went today for the first time to get pedicures with a friend after having heard a lot about this place. Pedicure was not anything special, no long massage. Clean and pretty salon but expected a lot more from their pedicures

This re-​review is long overdue but worth the wait.
When I had originally come here in 2013, this establishment was in dire need of a few changes. Although the pedicures were great, they were understaffed and the service toward customers was minimal.
That being said, i have come here quite frequently over the past year and this re-​review is to commend them for the changes made and their efforts in making an enjoyable experience to have a gel mani & pedi. The number of staff has grown quite significantly and they are much better with time management. The pedicures they used to offer has fresh pieces of aloe they would squeeze from the leaf and rub on your legs. Now, they use some lotion with aloe already in it (it must be more cost effective for them) but I must admit, I do miss that. But overall, these pedicures are worth the time.
As for manicures, and gel mani’s I have to admit, Viva Nails is one of the only places I have ever been to that the gel mani lasts AT LEAST 2 – 3 weeks! I myself am a nurse and are constantly washing my hands day in & out and I very rarely even chip them. They do great work, and if you like designs, Sandy is the go-​to girl. She LOVES to try new designs and ideas and they always turn out great.
Time management used to be a big issue as well. Customers used to wait around for lengthily amounts of time while waiting for the next service to be rendered, or the lack in customer service from staff toward clients. This too has made a big change.
Overall Viva Nails has gone from 1 star to 4 stars for all their hard work in my opinion. Keep up the good work girls. See u in 2 – 3 weeks for my next mani pedi.

This review is long over due! Best place for pedicures! Most places don’t take their time on your feet or massaging you anymore but not this place. I always getting a pedicure & gel manicure when I go & the pedicures are simply the best. Other places massage your feet & legs for 2mins but this place takes there time & it’s very relaxing. It’s pretty clean & I switch technicians all the time & have not had a bad one yet & I have been going bi weekly for a year. The only thing is that the parking lot is so small & there is never parking so I usually have to walk a block or so but that’s my laziness complaining & it doesn’t stop me from going that’s for sure

Not so good. I got toe fungus on my big toe but my aunt said it would go away bit then she got it then my mom and gram and brother all got toe fungus we no longer go to vivas. For our family it sucks

I love this place and I go every two weeks for a gel manicure. Everyone is great EXCEPT for one girl who stinks. She didn’t do what I asked and I left with more polish on my fingers than my nails. She also filed my skin till it bled. Coughed all over my hands which is rude if you are sick don’t go to work! and she was so rough it was TERRIBLE. She had to redo a couple nails too because she did them wrong in the first place. I came in at 5 and didn’t leave until 7. Love this place and almost all the women give really great manicures but don’t go to the women with the long brunette hair. Ask for sunny she’s wonderful.

I’ve now been going to this nail salon for over a year and have become a regular. The staff is super friendly and the manicures are impeccable. I see Sunny for my manicures and whoever is available for pedicure. My nails never chip and always look beautiful.

Louis is my new best friend! Hes accurate friendly accommodating and consistant. they are so nice and miriam that does my pedi is amazing. Never a wait never a problem. my new nail spot :)

Had to re review this place. I came here on a Friday afternoon (with an appointment) was seen exactly on time. I got my gel manicure first and then my pedi. My pedi– oh my god … It was absolute heaven. At first I thought the girl didn’t know what she was doing then I realized she was taking her time and massages me like 100 times. It was hands down the best pedi in my life ! I won’t give her name away because that’s my little secret ! Lol! But if you get her you’ll figure it out. All the girls are awesome here but I found my favorite ! Love this place ! Clean neat and nice people. My kinda place.

Awful!
I started going here with my friend right when they first opened and they were great. We got wonderful pedicures with aloe on our legs and hot wax on the heels of our feet. During our manicures they would also give you a back massage. We went back a few times and after about the 3^rd time they stopped giving back massages and giving us the aloe and wax for the pedicure. When we asked about it they said it was extra, it wasn’t extra the first few times. We were very confused. But we still liked the place so we continued to go back and it just kept getting worse and worse. They don’t know how to hold an appointment I had an appointment at 2pm for a gel manicure and still needed my nails to be soaked off, by the time they got around to me to soak them off it was 230 and there was another appointment that came in and they totally by passed me until I asked and I was basically ignored! I had to go to someone else and at this point it was well after 3pm. They are not clean they use all the same tools from the person before unless you ask they to get new ones (of course they get annoyed but that’s not hygienic!). I know a lot of people go here for the fancy designs they do but they are not professional and not clean. Never again!!!

I had terrific experiences with manicures at Viva (I believe owned by 2 women). When the salon first opened, right after Hurricane Sandy, one of the owners gave me a blue «Viva Nail Free Pedicure Coupon». She wrote my name on the card and explained that because of the hurricane, they couldn’t have their grand opening and she still had about 40 coupons to distribute. Since the coupon card had a printed «Valid through: Dec. 2, 2012» date on it, she scratched this out and told me there is no expiration date. She told me to tell all my friends.
I made a morning pedicure appointment the week before Christmas. After entering, I presented the coupon card to the other owner, she said she couldn’t accept it before the holiday, but I could use it in the new year. I glanced toward the back of the salon and all of the pedicure chairs were unoccupied so I thought that was strange. As I turned to leave, she asked me if I would like a pedicure! In other words, she wasn’t giving any freebies, however she would be happy to service me as long as she made money. I said no thanks, left and contemplated never returning.
Today, I went in with my daughter and we both had pedicures. It was relaxing, the massage was enjoyable, however the line on my daughter’s French was not straight. I’m getting ready to pay and the front area of the store is in total disarray. Since no appointments are necessary on Sunday, there were people waiting in the front and in the back and this owner is telling incoming customers to pick a color after they asked her how long is the wait. As I’m ready to pay, I hand her my Viva Nail Free Pedicure coupon and she tells me I can’t use it because it expired in March! You can’t make this stuff up!
As a business owner myself, I guess she doesn’t believe in customer satisfaction. Don’t give out complimentary cards to try to reel people into your store and then not honor the very coupon you gave out. Very poor business decision. There are a million nail salons on every corner. Believe me, I certainly will tell all my friends…