NOVA Mechanical Services

I used NOVA for issues I had with my heat and air-​conditioning. They came out and from what my tenant said, did a good job.
The reason I am writing a negative review is I needed to get copies of the invoices for my taxes. I called on Monday, and the lady that answered told me she would pull them by that afternoon. Did not receive anything. I called Tuesday and another lady answered who said she would have her call me back. No callback. I called Wednesday morning and the first lady answered and said she had been very busy and would try to get to it and was actually a bit rude when I explained that my tax accountant was waiting for the number.
I do not feel like that is very good service.

We have used NOVA Mechanical on many occasions in our homes over the years. I can always trust that their prices are very reasonable and I trust their work! I highly recommend using them!

I first used NOVA Mechanical Services last year to clean my heating ducts, which I’d never had done before. They were professional and reasonably priced, and cleaning the ducts greatly increased heating efficiency in my home.
This week, while we were out of town on vacation, the pet sitter called to say the furnace went out. Of course, it was a Sunday night and of course below freezing weather was moving in. I called their number and left a message, figuring I wouldn’t hear back until Monday. But my call was returned within half hour and I was scheduled for first thing Monday morning.
Despite me not being there, the tech showed up, found and fixed the problem within ½ hour of the appointment time. Easy fix, just a broken switch and reasonably priced. Also, since I wasn’t home he just left an invoice and told the pet sitter to have me send a check when I return. Great, fast service!