Wilson Chevrolet Buick GMC Cadillac

The BEST car buying experience I’ve ever had! The «service after the sale» is even better! Setting up my oil change was a breeze. Tyler was super friendly and helpful. When they called to let me know that my car was ready my kids were napping and my husband was at work. So, instead of making me wait and figure out how to coordinate getting me and the kids to the dealership they just drove my car to me! Wow! Granted, I live close to the dealership, but still that’s pretty special service! Thank you David and Wilson’s Chevy for great service!

Had my sons car in the service department for front suspension repairs.
I was called and told that the problem was a loose body part.
When I picked up the car the front drivers fender had a dent in it and paint was coming off.
At first they told me the car had come in like that. Then they admitted that the problem may have happened while the car was here but it was caused by a loose body part.
After several minutes of arguing they informed me that since the car had a loose body part they were not responsible for the dented fender and paint that chipped off.
So somehow even though the car (with 10,000 miles on it) was delivered to them with a perfect fender with no scratches or dents and was given back to me with a dent and chipped paint that was my fault.
So, not only did I have to take it somewhere else to find out that the suspension problem was nothing. I also have to pay more than $ 1700 to get my fender repaired.

My husband and I had a wonderful experience with Salesman Chris Mann at Wilson Chevrolet. Chris listened to our needs, was extremely patient with our decision making process, and followed through on his word throughout our used car purchase. The car needed a few tweaks before we took it home, and the service dept was quite helpful and accommodating. We will be returning there for future service and car purchases for sure!

Since everyone is posting about their amazing experiences with businesses I would like to post about an experience I had. The first time my husband Travis and I visited Wilson Chevrolet in the college town of Stillwater, Ok was in July 2012 to see about a car my father-​in-​law was interested in buying. (He was in the hospital and unable to go see about it himself). Our salesperson David Scroggins was very helpful and even offered to bring the paperwork the 2 miles down the same main road to the hospital the next morning for my father-​in-​law to sign. Travis and I left the room number and exactly where the room was located, with the understand that Mr. Scroggins would meet me there the next morning at 9 am. I made the necessary arrangements to take off work and drove to Stillwater the next day. At 9:15 am my father-​in-​law gets a call on his cell phone. It’s Mr. Scroggins wanting someone to come to the dealership to sign the paperwork. What? Ok, I thought you offered to bring it to the hospital. Aggravated, I took my mother-​in-​law to the dealership and she signed the paperwork and gave them her check for the full amount of the car. A few weeks later my father-​in-​law passed away. Losing him left us all very sad and me even more bitter about how he was treated by Wilson Chevrolet. Fast forward to today. My mother-​in-​law went back to Wilson Chevrolet last week and traded the car we got in July for one more suiting her needs. She made an agreement with Devin Wilson of Wilson Chevrolet to be there at 8:30 am this morning for the tint and pin-​striping to be done to the car. We met at the dealership promptly at 8 am and left the car there and went to the Dr. Appointment she had a few miles away in the same town, Stillwater. From there we did some shopping and ate lunch while waiting for the phone call that the car was done and she could pick it up and return home. After noon we went back by to see how much longer until the car was ready. It had never moved. It was sitting in the same spot where she parked it 4 hours earlier. When we inquired as to why, Mr. Wilson said he was waiting for the tint company to come get the car and take it to their own business to do the work but they didn’t open until 10am. Oh, I see. So we made the appointment to have the car to the dealership at 8:30 am because? Mr. Wilson said he never made any appointment and proceeded to act like he had no idea what we were talking about or that he had ever seen us before. Stillwater is an hour drive south for my mother-​in-​law and an hour drive north for us. My mother-​in-​law is 71 years old and a recent widow. How much time and what is she supposed to do an hour from home while waiting for her car to have completed what was promised? My mother and father-​in-​law are the most wonderful, gracious, caring and giving people you could ever hope to find on this earth and for them to receive this treatment has been very upsetting. I don’t understand how Wilson Chevrolet wouldn’t want to do their best to help someone when not once, but twice in less than a two month time frame they bought and paid for a car in full from them.