GNC

Looking for my C4 prework count 30. They didn’t have in stock. I said okay no problem. Checked the other prework see what they have. So I decided to go with muscle pharm. Just to try it out. I asked the clerk to see how much it is. They didn’t have a price tag on it like others. She said 52.99, are you a member? I said yes… Then she said okay for you it will be 34.99. Sure why not! She rang me up to be 43.32. In my head right away I’m say this isn’t right. Kinda ignore it. Because there was a line behind me. So I took off. Went out side. Checked the GNC website. It was 34.99 members price. Okay this chick doesn’t know what’s she’s doing. Went back in and fixed it. Every time I visit GNC you guys are starting to go down hill. Need more knowledge people in the products. Not just a clerk and stay there all day looking pretty.

I came to buy a few quest bars. The flavor I wanted was down to the last box which was sealed. I asked Patrick to open the box so I could buy some of the bars. He said no. He said he didn’t want to sell individual bars from the last box. I said «sir you are telling me you will turn down my money because you want to save the box? That is insane!» I told him he will no longer be getting any of my business.

So happy they carry prenatal vitamins with DHA that the GNC/​RiteAid doesn’t carry. Bummed the 90 count bottle is only a 30 day supply.

If you are lucky enough to run across the store owner, Patrick, you will find a wealth of knowledge. He has turned me onto many herbal products that I originally knew nothing about.
Unfortunately he isn’t there as often as would be conducive to clients but… It’s the price you pay I guess.
Most of the staff is very knowledgeable about the products. Although they could know a little more about the performance lines that are on the shelves. Other than that… top notch!

GNCs have a reputation for being sad, weird and a little unsatisfying.
This one doesn’t disappoint,.
The manager seems a bit weird, the selection (of protein bars) has shrunk, and there’s just a depressing «we probably should have gone into another business» feeling to this store.
But am I glad that there’s a place nearby to grab a protein shake when I need one? Yes. Do I think that they are doing the best that they can? Yes.
GNC studio city– go and you’ll know what I’m talking about.

The woman who works here is horrible. No customer service/​people skills and absolutely no knowledge of the products. I came here Monday (on crutches and in a brace) and had trouble opening their heavy door. She just stood at the counter and THEN came over at the last minute to help after it was apparent I wasn’t having any luck. (Note that the store was empty.)
I told her I needed a whey protein powder supplement because I needed protein while healing from surgery and also wanted to lose weight because I gained while being forced to be sedentary. She handed me something soy. She didn’t know anything about any of the products and couldn’t answer basic questions. I ended up buying a giant $ 30 container of whey protein. But she didn’t offer to open the door for me or help me carry it to my car.
Well, turns out what she sold me is actually for bulking up. So this morning I came back to return it, and again she stood at the counter and saw me coming and didn’t help with the door. I brought my return to the counter; she said she needed my Visa and driver’s license. She processed it without even a ‘hello’ or ‘how are you’ or anything. Then she handed me my return receipt and again did not offer to help me with the door. (Note that the store was empty again.)
I worked for years in retail and waiting tables and am always friendly to workers because I know how unpleasant the job can be sometimes. But it’s quite another thing when you get cold non-​service while stores are tanking in this horrible economy.
I’ve said it before and I’ll say it again: If you can’t even fake warmth or liking people, don’t work in a service industry.

I felt the need to review this GNC because the service here was great. It’s sad that it’s unusual to have GREAT service when that should be the norm. I’m not talking about GNC service, I’m talking about general customer service anywhere. See my review of Best Buy:
What’s happened to customer service?
Anyway, me and Miss M. went here looking for some Co-​Q 10 (her review is here). She noticed some Co-​Q 10 on the GNC website that was priced differently than in the store. We asked, and of course they price matched (believe it or not Best Buy won’t price match their own website!).
The guy working here at the time was Patrick and he was SUPER friendly and knowledgeable… again, what’s the problem with hiring people and teaching them about their products? Yeah I’m talking about Best Buy again… staffed with IDIOTS.
If you have any questions about your vitamins or supplements, talk with Patrick. He knows his stuff!

Patrick is awesome.
I went in here for some Co-​Q 10, since my bff has been taking it forever, and I think I should follow her lead.
I had looked online, and found one that I thought looked good, but figured I’d just go into the store and get it. Well, turns out that it might not be a vegetarian formula: it said no dairy, yeast, gluten, etc., and did not have gelatin, but was not labeled as vegetarian. There was only one bottle labeled vegetarian (this is the one I ended up purchasing).
Now, the stuff I had seen online was cheaper on the website, but he said the price will ring up as whatever it says online, which he demonstrated to be true. He also said that in his experience, GNC will label stuff as vegetarian if it is indeed vegetarian, so it’s possible that one or some of the ingredients could be from a non-​veggie source.
My conclusion from this is that he actually knows what he’s talking about, and he’s a nice guy to boot. He and I and my boyfriend had a rousing conversation about identity theft and how awful it is that so much personal information is just floating around there, waiting to be stolen.
Go to this GNC and give Patrick your business. He’s a good guy.