The Wig Company

I wish I could give this place 0 stars. I’ve been wanting to buy a wig for some time now because I don’t want to keep damaging my hair by dying it so I figured I would buy a wig with a lighter color. We stopped by wig company earlier today with my mom and was the worst CUSTOMER SERVICE EVER. The lady working asked what I wanted I told her I wanted a light hair wig preferably natural hair she took me to where they had natural hair and asked for my budget when I told her 500 she told me her natural hair wigs were 1,200 so that I should be looking into synthetic wigs very rudely. We walk over to synthetic wigs very upset and she points to a short green wig saying this is the cheapest one I have 49.99. I will never be coming here again. I ended up going to the wig shop on Wishire and ended up buying a lovely one for $ 510. DONT COME HERE

Purchased multiple wigs here for going through chemotherapy. The first wig I bought from a woodland hills wig store with much higher prices but never used it because it turned out to be too bulky and hot, even though I used to have long curly hair. The prices here are the best in the valley! The ladies were so nice and caring, they helped me realize that I looked better and would be more comfortable in their stylish short wigs than the big bulky ones. They have much experience with cancer patients. Got so many compliments on my hair! No one new they were wigs. My girlfriend started coming with me to buy wigs for her (she didn’t have cancer she just liked how well they look on me so she started wearing wigs for the first time). Been wearing my hair short since then.

Julie your response is merely a façade intended to try to build creditability but The Wig Company is a scam.
I spoke to you regarding my concerns with the wig I purchased from your store and you are the same Julie who stated, «can you see» — «did anyone force you to buy the wig». You are the same Julie who told my credit card company that you would NOT refund my money. You only offered to provide 50% discount for any «new» item I purchased from your store. Really? Why would I give you any more of my money? Note, I am happy to upload the copy of the letter you sent to my credit card company.
Secondly, your response and the response to others who purchased your poor quality wigs seem to repeat the same themes in that you are claiming that wigs are no longer the bouffant look and that people do not want wigs that have a lot of hair. Your statements are purposely intended to mislead people. No one wants a wig whereby the wig does not have enough hair on it to cover the netting on the wig. A wig that shows the netting is like advertising to everyone that you are wearing a poor quality wig. In addition you responded to my Unilocal posting as well as other Unilocal postings stating, «we encourage the customers to take enough time to try them on at the store to make the right choice». It is important to note that your staff handled the wig during the time I was in your store therefore; I never saw the back of the wig. But more importantly, why are you selling flawed merchandise? Regardless of the fact that you have a no return or exchange policy, if there is a problem with a wig, then you should stand behind your product and either resolve the issues with the wig or refund the customer’s money. The problem is, you and your staff knew the wig you sold me had flaws but you «SOLD» that wig to me anyway. The Wig Company should not sell merchandise that is flawed and the mere fact that The Wig Company is selling flawed merchandise demonstrates that The Wig Company is not a reputable company.
And finally, now that I have posted pictures, The Wig Company wants to accommodate me by adding more wefts to my wig to make them look thicker. What is interesting is that you also stated, «We offer all custom works to fit individual needs.» Does this mean you will add the wefts to my wig at no cost? Regardless, I am not sure if I want to deal with The Wig Company. You fault me tooth and nail for months when I tried to get my money back through the credit card company. I want what I originally requested to return this poor quality wig and get my money back.

I’m suffering from major hair loss. I have tried everything from special shampoo to serums when finally I decided I would leave my hair completely alone and just wear a wig. With so many places to chose from I knew I had my work cut out for me if I wanted a good wig that would last. I turned to Unilocal since reviews always seemed to be pretty accurate, thus bringing me to «The Wig Company.» Their reviews were pretty good and they seemed knowledgeable about wigs and wig care. I drove an hour to patronize their establishment so you know I was serious about purchasing a good, long lasting wig. I started looking at wigs and realized pretty quickly a good wig would be expensive. The one wig I liked was $ 700 dollars. The sales lady recommended a wig which was on sale for $ 299.00 and it was a nice wig. Initially, I was skeptical because I didn’t understand why such a nice wig was on sale for ½ the cost of most wigs in her shop. She ensured me nothing was wrong with the wig. It was the last one of its kind so she placed it for ½ the cost. That seemed like a good explanation so I purchased the wig and several other products. I took the wig to get cut and my stylist immediately asked, how much I paid for it. She gasped when I told her. She said, it was not a good wig, because it was very, very thin and it started to shed as soon as she begin combing through it. I have only been able to wear the wig 2x because it has shed so bad you can see the netting underneath. I’m pissed bc I was clear on what I wanted and explained this to the sales lady, who I assume was the owner. She knew I was not knowledgeable about wigs and the different grades and I believed her when she told me I was buying a good wig. I felt she took advantage of my lack of knowledge in her greed to make a quick $ 300 dollars. As, most women know having hair issues can be depressing and a self esteem crusher. So imagine how I feel having hair issues and a $ 300 dollar wig I can’t even wear.

I am allergic to Vivica Fox wigs! They make my scalp itch and the lace is for dark skinned ladies… So, I saw this shop and stopped in. I stopped in to get another WIG that would be of a reputable brand and better. I unknowingly walked out with a D!@#! Vivica Fox Wig because the tag had been cut out!!! I noticed later that the lace was dark and that the Initials VA were still embroidered inside. They TOTALLY LIED to make more $$$! Horrible waste of money! Go here if you want to get ripped off.

I called looking for a ‘Flat Top’ mens wig. I further explained that I needed this in an African hair texture. I realize what I’m looking for is a specialty item. THAT“S WHY I’M CALLING. I don’t need to go driving ALL over LA to try to find this thing.
Let your fingers do the walking, you know?!
The woman who answered the phone didn’t know what I was asking for, and seemed very confused. You’d think if you sold wigs that you’d have someone who knows something about hairstyles answering the phone. She didn’t know what style I was asking about (I explained with as much detail as possible), and suggested that I just come in. When I explained that driving over an hour to get to her shop just to find out if they had the style I needed seemed wasteful, and that was why I was calling, she insisted again that I ‘just come in’!
Look, if you don’t carry an item, just tell me. Don’t waste my time insisting that I ‘just come in’.

I came here looking for a wig for a Bachelorette party. I already felt kind of ridiculous asking for a wig for a Bachelorette party given the fact that the store had more of a serious/​professional feel as opposed to «halloween» or «cosplay» type stores. I was greeted by a woman named Julie. She was sooooooo sweet and helpful. I told her my budget and what I needed and she went in the back, searched and searched until she came back with some options for me. She sat me down in front of the mirror put some of them on me, and would let me know when I looked ridiculous (thats amazing, because I love honesty) and then finally when we both agreed on a wig, she cut the bangs for me instructed me on how to take care of it and so on. She was just so sweet and helpful.
Furthermore, this place has such a great selection of beautiful natural looking wigs. The place is super organized and clean. She just did such a great job in helping me find a blonde wig for my friends bach. She had a couple of the funky colors like the pink and greens. But like I said, this store is mostly preferred for patients who are unfortunately battling cancer, or are looking to simply add extensions, or change up their look. Not so much for crazy fun out there type of wigs.
Overall, I would recommend this place to everyone. Julie, you are so sweet and helpful… THANK YOU.

Judy was extremely personable and patient with helping me pick the right wig. She answered any question I had regarding the wig, and I mean ANY. I definitely recommend this shop to find the right wig for you. It’s expensive, but it’s an investment, or at least that’s what I tell myself everytime I shop lol

I bought a couple wigs from The Wig Company a few months ago before I started chemotherapy, they are great! I told the ladies that I was looking for hair that looked like my own and they found the perfect wigs for me. They were very patient letting me try on several wigs more than once and making suggestions. They have wig shampoo, brushes, etc. as well so it is a nice one-​stop for someone that needs a wig. Mine were around $ 300 ea and very high quality synthetic hair. I decided to shop here after reading positive reviews on Unilocal and wanted to make sure I left one too. Great business!

I was looking for the perfect red mermaid costume wig for my Halloween costume. I wasn’t having any luck anywhere else, and dropped into the shop on a whim. A lady greeted me and tried to help me find the perfect wig for what I needed. We couldn’t find anything immediately in the store, but I pointed to what was closest, and she actually went into the back and produced something EXACTLY tailored to my specifications. The wig was cheap, amazing quality, and still looking great after about 4 wears and no washes! You’ll find incredible quality costume wigs here, and I would really suggest checking out the store!

Im loosing my hair from chemo and radiation treatments, a friend who is going threw the same treatment as I recommended this store. So my Mother and I after a treatment decided to drop by and see what we could find. First I was greeted so warmly and they made my hour so fun trying on many wigs till we all agreed that the one I chose was the correct one for me. Then they cut and shaped my new hair to fit me. I walked out of the Wig store feeling pretty for the first time in months. The prices were just as great as they service.

My mother in-​law recently lost most of her hair due to Chemotherapy, no one in our family was prepare for this or knew where to start looking for a wig. Luckily I found the ladies of the Wig Company and guided us through the whole process. They were both so caring and helpful, the smile on my mother in-law’s face after they put her new set of hair on was truely priceless. The way they took the time with us and walked us step by step made her feel so comfortable.
The Wig Company made such a bad experience real pleasant.
There is no price that me and my family would not pay to see my mother in-​law smile the way she did last Saturday as she gained her confidence back.
Thank You The Wig Company!

I was recently hired to be a Disney Princess at Birthday parties and looked all over town for the perfect wig. I tried Naimie’s and the Halloween shop and was in a major bind because I needed the wig the next day! The ladies at wig company were so sweet and helpful! They found a wig and styled it to look just like Belle in the ball-​gown hair do! They also let me leave it there and pinned me into it right before I had to leave for the party the next day, so it looked perfect! The price was very reasonable and I couldn’t be happier! :)

I went to the wig company to get some clip-​in extensions. When i called to ask questions, I was very pleased that they wanted to help me! most places i called didnt really care about what i was looking for.
When i dropped in to see what they had, both ladies there were so helpful and nice. She had already put together a set of extensions for me because i told her over the phone i was a brunette. In the end she helped me find the perfect color match and showed me how to put the clip-​ins in properly.
I am very pleased with them and will order new ones in the future from them! I have already referred a few people since I have been getting lots of compliments on my extended hair. Thank you Wig Company!

I’m about to start chemo and needed a wig. The ladies here were unbelievably kind and helpful. They helped me find a fun style that will make losing my hair much less painful. And prices are reasonable! Highly recommend.

My hair has been thinning and I was curious about getting clip-​on extensions. Judy found the perfect wave and color that matched my hair. I must have been there for over an hour and she helped me enthusiastically. She even showed me other options and I was impressed with their high quality and how natural their wigs and products looked on.
I came back in two days to pick up my extensions which looked amazing. She showed me how to put them on and how to style and blend so that they looked like my own hair. She even trimmed up the ends and sides to blend with my own hair. I was instantly transformed into a goddess. Thank you Judy and thank you «The Wig Company»!

Buying a wig for someone going through Chemo.
The Wig Company was very friendly and helpful, which made our experience as pleasant as possible.
We browsed through their various displays and found a few to try on.
They showed us how to put on the wig and style it to our liking.
We even had the wig trimmed and thinned for a more natural look. The overall look and feel of the wig is very nice and the choices of styles numerous.
Prices are not cheap… nor should I expect them to be cheap for the high quality of their product. Having our special person able to smile and look at themself in the mirror again — «PRICELESS».
I would recommed the Wig Company for anyone going through Chemo… such a pleasant and understanding shop.

I needed to be blonde.
Not for all time, not for real, but for «make believe».
I walked into The Wig Company and was greeted right away by a very helpful saleslady named Julie. She asked what I was looking for and sat me right down in front of a mirror then proceeded to bring me several different blonde wigs. What I loved about her was she really listened to what I needed and worked to find exactly what I needed. What I really really loved about her was that she noticed the price range I was looking at (can’t be dropping 500.00 on a wig, even if it is for work) and gave me the wig I liked best at the price of the first one I tried on! So not only was it like getting the wig half price but I was in and out the door in a flash, it was almost like Julie was on warp speed trying to find what I wanted. Now I can be a blonde «Angelina» (style of the wig — ha!) whenever I need.
Do blondes have more fun? I don’t know about all that but maybe I will try me out blonde-​style for play and see what happens…
The Wig Company is situated in a little strip mall in between Jerry’s Deli/​Pinz and Sportsmen’s Lodge. Look for the yellow sign.