Wheel Works

Sunnyvale, United States

3.2

Open now

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 650-694-9260
Website:
california.wheelworks.net
Address:
1291 W El Camino Real, Sunnyvale, CA, 94087
Nearby public transportation stops & stations:
1.1 miWhisman
1.3 mi54
1.5 miVTA
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 7:00 pm
Open now
Local time (Sunnyvale) 4:40 PM Friday, November 29, 2024

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 8:00 am – 6:00 pm
Sunday 9:00 am – 5:00 pm

Description

Specialties

Car care that works with you from the tires up!

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20 reviews of Wheel Works

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Place rating: 5
Sunnyvale, CA
I took my Toyota corolla in with bad brakes and in need of tires. Kyle and Jenny and the whole gang were so great!!, He found a few problems, checked them out, fixed everything for LESS than what they thought it all might cost. I have 4 brand new tires, great brakes and Kyle even popped a wee dent out when I asked if they could because it was hard to get to.
I will be taking my car back to Wheel Works Sunnyvale when I need to. Excellent service, quick, friendly, I could go on. I highly recommend Wheel Works Sunnyvale to anyone. Thank you Kyle and Jenny and the great crew. Your help and work was much appreciated. You have TWO customers for life. (My husband got tires with them last year), and if I raise my kiddo right, you’ll have three. Bravo on your service.!!
Place rating: 3
Sunnyvale, CA
Helpful in selecting tire set (although their availability is limited), but service takes really long even with appointment; granted they are busy.
Watch on what you ask them to check, as they forget. They also said windshield wipers only make noise on the way up (too bad they also have to go downward!).
Finally, check as they change your seat/​steering wheel set up without telling the customer, which is not very courteous/​safe. Hopefully the work on the tires will prove up to standard.
Place rating: 1
Sunnyvale, CA
I was having some problem with my A/​C cooling. I went here for a A/​C PERFORMANCE CHECK service. There is a $ 9.99 coupon on their site.
But I realized that even for 9.99 that service was preety useless.
These guys have no clue about A/​C. I had a preety common problem that they could not find.
They just asked me to get to get my A/​C recharged and gave me quite a high estimate.
I know its not an A/​C repair shop but if you are providing such services than your mechanics should be aware of common and simple problems.
Place rating: 1
Sunnyvale, CA
Well the tires I got were excellent, mounted well, Done on time, etc however when you get a quote off their website, then take your car in for the replacement of 4 tires you would expect that the prices on the website would reflect something comparable to what you printed out from the site. Our website pricing was 660+ dollars for the tires we got however with all the added extras they want you to pay for we would have walked out paying over 1000.00 because of their added crap they want you to pay for, as it was I added the minimum and it was still over 800.00. I will NEVER EVER go to wheel works again as they WORK YOU over, not the tires. False or inadequate advertisement will get you no where guys!!!
Place rating: 5
Sunnyvale, CA
Kyle is the absolute best! I have been buying tires from Wheel Works for many years now and have always been delighted by the service I receive. About two weeks ago I took my fiancé’s car in to be serviced because there was a large nail in one of his tires and he also buys tires from this wheel works as well. Kyle looked at the car and right away they were able to remove the nail and patch the tire without charging us at all. The next time I came back was for my cars since my car was shaking between 65 miles an hour and 80 miles an hour. Kyle looked at the car and within half an hour they were able to rebalance my tires and the shaking immediately stopped. They did not charge me a penny as my tires were still under warranty and they serviced me right away. Love this place and the staff.
Place rating: 5
Fremont, CA
It was the only one place, which works on holiday — so i think it is very professional, from their side. Prices are very friendly, and the work took a very little time. So i have satisfied a lot. I found out a lot of helpful information about car maintenance. Thank you!
Place rating: 1
Sunnyvale, CA
The information about pricing is not clear.
I went in the morning and they gave a price quote of 530 $ for Falken tires with 45K miles warranty. When I go to the store to actually get it changed. They asked me to pay extra 109 $ for the wheel alignment service, and If I don’t pay for the wheel alignment then I won’t get the 45K miles warranty. (They should say such things in advance, Since I was on my spare tire and didn’t have a lot of miles left, I had no option but to say yes)
Place rating: 1
Los Altos, CA
They misplaced the Right Front Strut during a wheel alignment on my 2012 Lexus E350. I had to bring it back to Lexus dealer’s service department. I had to get a new original equipment Strut as well as a new alignment job which costed me additional $ 200+. I will not go back again.
Place rating: 1
San Jose, CA
Worst place to make an appointment and get work done. They have no control on the appointment and say any number of people can make same time appt and then every time I got work done here there are problems. Once changed oil and the the leak as soon as I reached home. Better stay away from this place. I did not realise the online system made the appt at same place again.
Would give negative stars if there were any choices. The one star is also since I could not not write a review without picking a star.
Place rating: 5
Mountain View, CA
Absolutely awesome!!! Exceptionally smart, honest and accommodating staff. I had a spot-​on alignment on one car and a full set of tires installed on two different vehicles today. Service could not have been faster or better!!! Only coming here from now on!
Place rating: 5
Roseville, CA
I called Wheelworks to check to see if they were busy. The Service Advisor Kyle recommended to drop off the truck as they already had jobs going on. I dropped my truck off. I received a call 2 hours later that my truck was done. In addition, I purchased my tires from Wheelworks a while back so they also included a free tire rotation. Pickup was a breeze. No issues, great service.
Place rating: 1
Sunnyvale, CA
I was a customer for over 25 years at this location & I went in this week to get a quote on 4 tires they were $ 115.00 over the cost, I was quoted at America’s tire in Mt. view. — they lost a good customer
Place rating: 5
Los Altos, CA
Absolutely great service. I called just before the closing time and Carlos managed still to get my flat tire repaired during same day.
Place rating: 5
San Jose, CA
I have nothing but good things to say about this Wheel Works, I’ve brought 3 different cars into this shop and they’ve always been honest and friendly with me. They do their best to accommodate my time requests when I’d like my car back before a certain time. The crew that works there have been there for a while and I trust them when they suggest the work that needs to be done. I’ve had all kinds of work done on my vehicles (including buying tires) and have never felt taken advantage of. Keep up the good work and you’ll have a lifelong customer.
Place rating: 1
Sunnyvale, CA
Just wanted to share the update & clarify. not only did the other store remove the nail & repair the tire according to MAP specs and after an inspection the price was $ 10.
In response to Wheel works… and within FAQ’s about tires you so kindly linked to:
«A proper tire repair includes the following: The tire is demounted from the wheel for a complete inspection, inside and out. Some damage to the tire may only be evident on the interior of the tire.»
Your service person, did not follow the Firestone guidelines you provided as the tire was not demounted when he glanced at it nor was a complete inspection made. We even offed to demount the tire ourselves so it could be inspected however again WW Sp declined to do so.
I’m sure we can discuss this and the SP’s insistence that 4 wheel drive vehicles must buy all four tires. Apparently both MFG’s of our two 4 wheel drives is also unaware.
Place rating: 1
Sunnyvale, CA
I have used this wheelworks many times over the years and have been happy each time. Until today…
My husband noticed a nail in his truck tire. Stopped in to have it fixed. Fixed under warranty, short wait.
Then…oh, by the way… they said they noticed an oil leak and recommended we replace the rack and pinion steering assembly. Estimate is 884.57.
Funny thing… This is Friday, and Monday of this week the truck was up on a rack at a Toyota dealership, and Tuesday of this week it was serviced for something different at my own long term Toyota certified mechanic.
I called my mechanic and mentioned the «suggested» repair by wheel works. He statedly emphatically this was a case of deceit. Absolutely not needed.
I have always been happy with tire work. Caution on other work. Very suspicious.
Place rating: 5
Union City, CA
I have purchased tires and I found this place to have great customer service and friendly staff! The staff definitely knows what they are doing.
The location is convenient because its right by the freeway
Place rating: 5
Palo Alto, CA
This place is awesome. Brought my car in and they took care of everything in no time. Super fast. Super friendly staff. This is the place for all your car care needs.
Place rating: 2
Sunnyvale, CA
Got a fine set of tires 10 months ago. Part of the deal was free rotation within the first year. Took my van by today to make it happen, but was greeted with «if you leave it here all day …». Very disappointed. Could get this done while I wait for $ 20 plenty of places. Free service clearly ain’t free.
Update: Ironically Wheel Works contacted me and invited me to make an appointment after I made the initial post. And I did pay $ 20 while I waited at Speedee.
Place rating: 5
Mountain View, CA
My car’s BrakeWear light is on. I took my car to Wheelworks at 1pm.
Mike took good care of me. Dropped off and gave me a ride to work.
Called me at 3pm to give me a quote, the car is ready at 6pm.
Incredible service. Thanks to Mike + Phat.