Fuzzy Wuzzy Rug Co

Sewage contamination of basement carpet, they were able to come within 48 hr of call and haul away and sanitize. Had used them before, very courteous, efficient, helpful. A bit pricey, perhaps, and their website listed a local # for Corry’s Cleaners, evidently their new partner, but the lady answering the phone had no clue about Fuzzy’s services or capabilities. That said, great job!

On time, on quote, courteous service, and slam dunk job cleaning my very good Oriental rugs. Highly recommend, with no reservations. Funny name for a business, but the quality of the work is a 10.

About the cleaning — when my rug was picked up to be cleaned we discussed a repair to be done to the corner of the rug where my dog had chewed. This was an extra fee and to paid in additon to the actual cost to clean it. My rug was dropped off this morning about a week late and to my surprise the gentleman told me that they didn’t do the repair to the rug because it would have cost more than what they originally quoted me. They didn’t even bother to call me and give the opportunity to approve a higher cost to fix the rug (which I would have done to have had it done right)! They just assmed that I wouldn’t want the repair done instead of picking the phone up and calling me to inquire. Not the best practice. So while my rug was cleaned very nicely and I am happy with the cleaning, it has not been repaired and I wasn’t given a heads up that it wasn’t going to be done as per our agreement until the moment they dropped it off.

The oriental rungs I have were expensive & important to me. One was over 60 years and not replaceable. I called them for a price. It was not cheap but I decided to go with them. Their guy came out, picked them up. He brought them back the following week. They looked better then when I bought them. I am so pleased that shoes are no longer allowed in my house. It was well worth the price.
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I saw an ad for Fuzzy Wuzzy Rug cleaning and the first thing I thought was «I’m not going to trust my beautiful rugs with these guys!» Luckily I knew someone who had also used them and said that not only were they good, they were the best he had ever had, so I gave them a call.
Well let me tell you, they were absolutely fantastic. They showed up to get my rugs and the men they sent were friendly and seemed like they really cared. They were even on time! I of course told them about the high-​quality count and blah, blah, blah about my precious rugs and they promised to handle them with kid gloves.
They returned a few days later and, much to my happy surprise, my babies looked GREAT! They were brighter and smelled great, and the small damage that one had was expertly repaired. To say I was happy would be an understatement.
I highly recommend Fuzzy Wuzzy to anyone who has Orientals and loves them as much as I do. 5 stars!
Dr. Greg Iacommo

Okay, so generally, I am getting ready for work (like most Americans) in the morning. So, when I make an appointment to come get something (IE. a rug) from my home, I’m pretty much on standby until said persons arrive. With that being said, I had an AM appointment for them to pick my rug up and they were 30 – 40 minutes late. Okay — I understand Seattle traffic, so I let it go. Fast forward one week, where they were an hour late to drop it off (AGAIN). My house isn’t that far from their University District office, so I’m confused how that happened. Whatever — I should have just dropped it off/​picked it up myself.
Now, to the rug. My dog shit all over my new PB wool rug. It was disgusting. They manged to get MOST of the stain out. I mean, it was really bad, so I’m surprised they got that much out. I didn’t opt for the enzyme deodorizer for an extra 70 bucks, and am thinking I maybe should have, but whatever, I can deal with what I got.
Anyway — give them a shot, but unless you love waiting for people to show up (or assume +30 minutes to the time they tell you), drop it off yourself.