Smashburger

I love the burgers here. Yes they are on the small side and are a little pricey but I believe in paying for quality food. I also love the chicken sandwiches too. This is a great burger place that has a different type of flavor then the other burger places that are in town.

Went with the family last night and ordered two burgers and two salads. Burgers were both bacon burgers. Condiments were applied so heavy the burgers slipped around and out of the buns. Proved to be quite messy for the kids.
The salads came with dressings that were really average and had that bottled taste. Both ranch and the chipotle were mediocre. One salad had the grilled chicken and the other crispy. Both were okay. I know — salads at a burger joint… but hey, if they are on the menu, make them as good as your burgers!
The smash fries were good, as always, but the entire experience was a letdown from what I know Smashburger can be.

This place was great! We arrived 25 minutes before they closed and they treated us awesome! All the food was fresh and hot! The salted caramel milk shake is a MUST and is made with Haagen-​Dazs ice cream! It would be worth the stop just for a shake.

The fried pickles were really good.
I had the southwestern inspired salad with fried chicken, bacon and jalepenos and thought it was pretty good. I don’t eat red meat so I would probably stick with the salads with chicken rather than the chicken sandwiches.
My daughter had the kids cheeseburger and loved it.
Unknown to us at the time, my wife who was not with us because she was working, also had lunch at Smashburger today, but a different Tallahassee location. She said the black bean burger was ok but just a little too mushy for her liking. She likes those firm veggie burgers.

Normally, I would have no question… they are fantastic, but when you order a side of haystack onions and it is not the bag = bad points.

The chicken sandwich with spinach cucumber and goat cheese is Dynomite. The flavors come together in a delicious way… the spinach the fresh tomato and goat cheese in the balsamic vinaigrette just make for a really delicious sandwich. I enjoyed mine at the hostess’ recommendation with a side of sweet potato fries. We will definitely get that again.

We thought we would try the new Smashburger here in the Market Village Square or whatever it’s called. It’s an over priced walk up fast food place where the poor service is only exceeded by the flavorless, cold food. My beautiful lunch date ordered a buffalo chicken sandwich, I ordered a hamburger. How long can it thanks right?
I eventually received a cold hamburger and 10 minutes later she was delivered her buffalo hamburger… When she said that’s not what she ordered and asked for her money back she was met with a blank stare… Apparently it takes someone with a college degree to give a refund. We won’t be back.

I picked up lunch for myself and one of the office mates. We each got a burger. I ordered the Panhandle. I also ordered 2 types of fries and the onion strings with the intent of doing some taste testing.
I was underwhelmed. My burger was a mushed mess of glop. The fries were greasy yet insubstantial.
The concept itself is good. The execution at this location, not so great. I have had most of the menu at a different location as part of a private experience and thought the food was fantastic. If I were to judge Smashburger on this visit alone, I would choose to get my burger fix elsewhere.
One bright spot at this location — it has a private meeting room that can be reserved.
Worth noting — the cashier had no idea how to promote the frequent customer club.

Two words: veggie frites!
I’m not a burger person at all. Let alone burgers from a chain. But I heard good things about Smash Burger’s truffle mushroom Swiss burger so I decided to give it a shot when I got a coupon in the mail.
Fun fact, they don’t take orders over the phone so you have to either order online or in person. And the coupon says it’s not valid for online orders so the only option is to go into the store and order to-​go. Alright alright I’ll jump the hoop b/​c I’m determined to use this coupon.
It was not busy on a Saturday around noon so my ordering experience was painless. I got my regular truffle mushroom Swiss burger and a side of veggie frites. The burger is on the small side. The mushroom flavor was nice but it didn’t amaze me. The veggie frites are pretty awesome I have to say! They look oily but don’t taste greasy at all. The string beans and carrots are fried just right and they taste crispy and delish. I don’t mind getting the veggie frites again.
Overall an average burger joint. I’d say Grub deff wins the game in the neighborhood. I’ll go there if I ever want a burger in my hood. However, my fav in town so far is mid-​town caboose!

I was disappointed with my first visit to smash burger. There was a rainstorm so the power went out and it appeared the back up system tried several times to come on but was unsuccessful. It didn’t dampen the experience too much as it was light enough outside and we still just managed to get our food. The employees seemed to remain busy despite the power outage. The food was good, although the patties were the flat kind like Wendy’s. The kicker for me was there were a couple people with huge stacks of coupons, handing them out for the inconvenience but seemed to be doing so selectively. I wasn’t sure why we weren’t selected since they tossed out 5 per table for the other folks. Hrmm…

Smashburger is a great example of a successful burger chain. The reason they are successful is because they are great at what they do. What they do is make great burgers, milkshakes, and fries. They have a great atmosphere for all ages and they also have great deals and prices. Perfect lunch spot. I’ve been looking for a great burger place and I just found one.

If I could give zero stars, I would. My parents came into town and we were all excited to try it. First of all, it’s EXTREMELY expensive. Secondly, I could have made better food with frozen meat.
While still ordering my dad changed his mind and wanted parmesan fries. The girl explained that he couldn’t because she had «already sent the order back»
We hadn’t even paid yet. So I ordered and changed my mind right away so my dad could try the other fries and I received the same response. How is it that you can order and within 30 seconds not be able to change something BEFORE you pay?
The food was crap, it was way too expensive and the cashiers, well, I’m not sure what to say.
Fail.

This is not a place to go if you want healthful or vegetarian food. I ordered the fried vegetables (green beans and carrots). They came dripping in oil. I assumed it was the classy herbed olive oil which is dripped on the Smashfries. When I inquired at the counter, I learned that the vegetables like the potato and sweet-​potato fries are cooked in canola oil and– «beef tallow» (beef fat)! They don’t warn you. Beef fat is much cheaper than olive oil. They have plenty of it from frying burgers. McDonald’s stopped frying with beef fat years ago after many complaints about clogging the arteries of so tens of millions of Americans. Micky D advertises now they use 100 per cent olive oil. Cooking potatoes in beef fat is one thing, but vegetable fries?
The corporation, in its defense, does provide a black bean burger. It may be free of animal fat. I didn’t ask. A grilled portobello would be a great meat substitute, but there is none. I had read they serve it, but this store doesn’t. The menu offers several salads for $ 6 with varied ingredients including but and seeds. That may be the way to go to avoid a heart attack.
So I leave with the impression that this purported gourmet place is just a greasy burger joint.

Top quality burger and buns. Today we tried the truffle mushroom and Swiss. A really fantastic burger. My preference is for a thicker cut french fry, but their shoestrings are tasty. I also dug the flash fried green bean and carrot side. I must say the speed at which my food was delivered was truly «fast food.» Next time I will try their panhandle burger with pimento cheese and a fried green tomato!

Umm… this place is a total fail. First of all, it’s expensive for what you get. My family of 3 can go to 5 Guys and get way better burgers and split one order of fries for about $ 8 less. More on the fries in a bit.
So obviously as the name says, the burger comes smashed all to heck. It’s cooked completely through, and well done doesn’t begin to describe it. The egg bun I had was decent, but nothing special. It’s $ 1.29 extra for grilled mushrooms, and they always want to put «smash sauce» on everything, which is a genius concoction… oh wait… it’s ketchup, mustard, and mayo mixed together. Way to go.
The fries are an insult to America. They literally ARE French Fries, because they arrive to your table with a white flag signaling that they’ve given up. They’re exactly like Steak and Shake fries… minus the cheese sauce (which means auto-​fail). When I order a large fry from 5 Guys, I get a motherload of fries. I get enough fries to feed a fraternity house that just smoked medical grade marijuana. The «large fry» I ordered from Smash was also $ 3.00 I believe. Doing… it…wrong. And don’t bother with the «smash fries» either. They sounded divine, as they come with rosemary, garlic, and other spices… but they were underwhelming.
And the service? Meh… I’ve had better. I called them from the road and asked to place a pick up order, but the schmuck that answered said I wasn’t allowed to place a phone order, and I had to use the website. How the heck am I supposed to use the website when I’m freaking DRIVING? So I had to stop at the gas station anyway, and while there I used the website to order. I get all the way through my order, and it won’t let me proceed to check out. I kept getting a «we don’t have large create your own burger, please remove your order and add something else.» Well, when I did, the site kept freezing up and kicked me from the website. What a joke. I wanted to go to 5 Guys, but my wife really wanted to try this dump, so I went there and ordered.
To be fair, the staff was friendly, and gave me the «that’s weird, everyone loves the website» response. The food was cooked extremely fast, which was nice. The biggest issue is, the food isn’t good, and it’s not really a good effort. 5 Guys, Burger Fi, Bird’s Oyster Shack… all much better. Oh, and you can call them to place an order.

I’ve been looking forward to my first visit since they opened a few weeks ago. I always try and avoid the mad rush that happens right when a new joint comes to town.
As a burger lover, I’m am absolutely stoked by all of the options arriving on the scene. I’ll start by saying that SmashBurger has a beautiful menu, with upscale selections. It reminds me a little of the menu at Vertigo, one of the real stars in the local burger scene. I went with the Truffle Mushroom Swiss burger. It has nice flavor, but was a bit over-​cooked and dry. A little more pink in the middle and it would have probably been a home run. My wife had the Avocado Club burger. Again, flavorful but not anything special.
Perhaps it’s the «smash» technique, but I prefer a burger that’s a little less done. We’ll give another try at some point, but with all of the new options popping up SmashBurger will have be a little better next time to make me a regular.

Absolutely loved both experiences (private and public) that I had at Smashburger this past week. There is a ton of variety in the menu and everything was so flavorful — a nice middle ground from your traditional burger joint in town. The options are eclectic enough to let you step out of your comfort zone of a regular cheeseburger, but simple enough that they aren’t intimidating.
Considering that all burgers are made with fresh meat and to order the staff did an excellent job of cranking out the orders (even on such a crazy Friday night in its first week of opening). The milkshake team was also on point — I had my peanut butter and jelly milkshake (holy amazing) within 3 minutes of placing my order.
Everything about the food here has just that extra bit that makes Smashburger worth visiting. The rosemary and olive oil «smashfries» are amazing and a refreshing step above your regular salt. My personal favorite burger is the classic burger because you are able to fully appreciate the flavor and juiciness of the burger with the crispness of the fresh veggies.
The Panhandle is a close second. That was my first experience trying fried green tomatoes and I was not disappointed. There’s also a very delectable and creamy sauce that adds another layer to the experience. Also it’s just really cool that they make a burger that is only available in this region!
All of the workers were very friendly and accommodating. You could also see David and Kerry (the stores owner’s) walking around delivering orders and interacting with guests the entire time — awesome to see. I highly recommend Smashburger to anyone in town who loves great burgers and great service.

This is a nice looking steak and shake.
First let’s start all burgers are well done. Anthony Bourdain, «any place that refuses to sell you a burger under medium temperature is basically on the side of the terrorist»…“throw it on the floor“
Location gets B fair amount of shopping for Tally and easy to get to.
Ambiance gets a C. It’s like a Chipotle pretty much, and the funnel line to the cash register could be more open.
Service gets a D it’s average fast food.
Food gets an F. It may as well be McDonald’s. Infact I think I’ve had better food at McDonald’s. The patties are super thin, like steak n shake, and the fries are the same as well. I can’t even order anything but well done burger, and then they smash all the juice out. Tried a chicken too, if you want something that resembles a chicken breast forget it. Chicken sandwiches are thin, and not juicy. And forget the one leaf of lettuce and the onion that was a whole slice, like all the rings 15 rings in one slice, just give me three Rings or so. Go to an American diner you can get the same thing for half the price.
So overall it gets a D if you want a good burger go else where! maybe five guys or maybe burgerfi at least they don’t press all the juices out if their meat. Or spend almost the same and get an awesome beef or even bison burger from Ted’s

The hamburger was excellent, thick and beefy with great crust and a good bun. If that were all I was rating I’d probably give it five stars. The fries were alright, very similar to Steak n Shake (cut thin and way under-​salted). The onion strings were thin and perfectly cooked but unfortunately they were also coated in a noxious seasoning that tasted like cheap chicken bullion. It’s a very good burger, not as good as BurgerFi but much better that Five Guys.
By the way, who in the hell decided that upscale burgers have to come with leaf lettuce? Leaf lettuce sucks! It’s wet, slimy, and tasteless. Plain old iceberg, while also tasteless, is crisp and perfect on a burger.

Alas! Smashburger hit the ground running as today marked their grand opening. Us Tallahassee locals are spoiled with our abundantly endless burger scene, but if I do say so myself, Smashburger will be welcomed with open arms.
Smashburger went all out on opening day. Outside the storefront, a DJ playing radio-​friendly hits, decorative balloons and even a mini red carpet filled the space. A general manager greeted me at the door and handed me a menu. Touché. As I proceeded to the register I was greeted by yet, another general manager. Double touché.
So, here’s the process. You order a relatively inexpensive burger. I decided on the Smashburger. For my first experience I want the self-​titled special to make my first inquisitions. Which led me to my next move. Smash fries. D-​Lish. The burger comes dressed fairly simple, just like your run of the mill all-​American burger. The buns are super soft and the cheese is melted rather well. All your essential flavor profiles are here. The Smash fries are jazzed up with rosemary and olive oil. It’s hard to go wrong with shoestring fries, but Smashburger takes them above and behind with the extra fresh components.
What else? Oh, I neglected to mention Smashburger serves Haagen-​Dazs milkshakes! You’re talking to a kid who’s family owned a Haagen-​Dazs store for nearly two decades. All milkshakes are an instant win in my eyes, but you’ve never had one as rewarding as these. It’s quite a self-​indulgent pairing, bringing back the nostalgic 1950’s/diner atmosphere.
Smashburger is going to be an instant success. The two general managers on hand seemed to be on their A game; running food and greeting customers like their lives depended on it. They were overly prepared with ample employees on staff. The layout of the store will maximize their effectiveness. Although, it’s very comparable to BurgerFi, Smashburger brings a unique style that’ll cater to Tallahassee. I could’ve written a more condensed review, one that merely stated, «That’s a tasty burger.» But they treated me so warmly; I wanted to return the favor.