Jiffy Lube

This location is convenient for me and I have gone there quite a few times. Unfortunately after my last visit, I will not be back and I advise everyone to stay far away.
The technicians were friendly and got me in and out quickly as they usually do. The only difference this time was that they were too concerned with add-​ons and they made a serious error. As for the add-​ons, they told me my battery terminals were corroded, which wasn’t true and that my windshield wipers needed to be replaced, when I had just replaced them the six days prior.
They tried to sell me a radiator flush using «scary words». I knew this wasn’t needed so I asked that they make sure my coolant wasn’t low and to add more if it was.
As for the huge error, they ended up leaving the radiator cap OFF my car causing it to overheat two days later. Had I not paid attention to my thermostat, my car could have been seriously damaged.
So, I will not be back.

The place was a bit hard to find since, like another reviewer mentioned, it’s hidden behind a Steak-​N-​Shake restaurant and the building is small. But no big deal. The service was fantastic! The young attendants were very courteous and professional and I got the feeling they were really trying to please the customer. After I paid, I was led to my car. The guy opened the door and, get this, he rolled out a tiny red carpet for me before I got in as he said «Red carpet service!» I found this amusing, because it’s not really necessary of course. However, it shows the extent to which this business goes to provide a great customer experience. Very satisfied!

This Jiffy Lube is a little hard to find. It’s behind the Steak n’ Shake across the street from Gaither High, but there is no signage at the roadside to let you know it’s hiding back there. I arrived during a crush of people but the techs cleared everyone out efficiently. Good service and I really appreciated the discount coupons for next time as a thank you for patiently waiting while they cleared the 6 or so cars ahead of me.