Dave’s Heating & Air Conditioning

I’ve used Dave’s AC for a few years on my rental properties and always got good service at reasonable price. During last 6 months and during 3 different service calls to them service took a huge turn for the worse. From not showing up at appointments at least 4 times within 2 weeks span even thought they confirmed appointment, not calling me back to re-​schedule and latest one that made me post this review is claiming they fixed my heater problem only to discover its not working and gas wasn’t even connected to it. I think they got too much business to care anymore like they used to and provide good honest service. Last time I use them, beware!

I built a 2350sf house in 2010 – 2011 and acted as the general contractor on the project. Dave’s was recommended to me by my electrician because he had just hired Dave’s to do his own A/​C. Of all the bids I received Dave’s was the lowest. Our home was built following many of the Green Building Codes in the City of Austin’s guide and efficiency was of utmost importance to us. I ended up working with Mark most of the time and he was very knowledgeable despite how young he looked. For instance, he knew what size system we would need just by walking through our framed-​out house. BUT, I insisted that he do a Manual J (ultimately the City of Austin required it anyway) to pin down the exact size needed for our home and he was right on the money after all. That was impressive.
I went with a Carrier Infinity Series 3.5 ton, rated at 18 SEER — the highest energy efficiency I could afford. It has three zones and all can be independently controlled.
Our city inspection process was complicated because the City had just changed its requirements for HVAC installers and we had to jump through many more hoops than Dave was prepared for, but his company did everything required and did it quickly. At the last minute we found out we needed a separate Energy test to be done to determine if the proper air flow reached each and every room. After a few tweaks to sealing the ductwork, which Dave’s did without a complaint, we passed our inspection on time.
But the true test has now come and gone: the hottest Texas summer on record. Not only has our system performed exceptionally well (and is very quiet) but our highest electric bill for the summer was $ 111. That speaks for itself.
Dave’s A/​C and their entire team and office staff were the best — Mark, Wendy, and Dave himself worked very hard to get our system installed quickly and professionally. They were patient with me as I learned about the process and they did everything required to get our HVAC passed by the City. They were incredible. I would recommend Dave’s to anyone installing a system — they know what they are doing and are priced competitively. We are very happy with our HVAC!

Well I had some minor flooding from my A/​C. Mark from Dave’s HVAC came out on fathers day and fixed the problem in about 20 mins. He was supposed to charge $ 75 for the service but only charged $ 65. Also explained how to keep the central air unit in good condition. (cleaning.etc)
Very proffessional and friendly.