Holiday Inn Express Temecula

Mediocre. Nice rooms. Tv didn’t work. No ice machines per front desk. It worked for what I needed it

Quick, easy check in. Good pricing, free parking. Clean room, upgraded, everything you need in the room! I will be back again!!! First time staying at a Holiday Inn, and I am pleased. It was a great stay.

The best price guarantee is a lie.
They had best price guarantee advertised on Unilocal and when I called to price match, the operator would not give us the discount.

I ended up here when I went to court for my work and had to stay over to be on the stand the next day. Totally unexpected. The attorneys booked me into the Holiday Inn Express and offI went, no suitcase in hand. They were really understanding, helped me out with supplies, got me into a good room, and everything wenht off without a hitch.
They havea really decent free breakfast at the Holiday Inn Express locations and while it is not even close to gourmet, it is WAAAAY better than paying for the same quality food elsewhere.
I am an IHG member so when I stay at Holiday Inns all over the place, they usually hook me up with a goodie bag at check in.
Temecula is an up and coming location for fne wines, and if you want to do your wine tasting on the cheap, this is a good place to stay with all the amenities.
WiFi was free, but I didn’t get to use it.
I used the exercise room, which I found was a little crowded, but still got a good workout.

Very clean and friendly staff. Excellent location. Breakfast is a nice touch. Rooms have microwave and refrigerator which comes in handy. Kathy was very accommodating and helpful

Prices were very reasonable so I expected to find a run down hotel but this place far exceeded my expectations.
Nice hotel and very clean.
Staff was awesome. We were able to check in early. When we got to our room we had two beds instead of one king bed. Went back down and they made the change for us on the spot. Staff also assisted us by giving us coupons for wine tasting as well as pointing out some of their favorite wineries.
Even though they do have complimentary breakfast in the morning, I highly recommend Mo’s or Annie’s for breakfast. Both places are very close by.
Location of hotel is ideal. Very close to downtown Temecula and also close to the wineries.
Here’s a bonus tip… The hotel has three floors. The only way to stay on the third floor is if you have a room with a king size bed. ;)

I requested 25 pillows for me and my bros (perhaps used for pillow fights) and we were rudely told that the hotel was out… 15 pillows will just not do. Go get more pillows, this is your JOB!!!

I was trying to have a lovely pillow fight with my speech brothers and this hotel did not have enough pillows to supply my demands. I asked for 75 pillows and they said that 10 was more than enough. Where do they have the nerve to say something like that to me when all I wanted was to have a romantic pillow fight with my bros. I can’t believe they wouldn’t supply me. They should have taken pillows from other people’s rooms and given them to us because we are more important than anyone else. What a horrible horrible place. We found two random pills on the ground when we pushed our beds together and also a moldy pillow. Safety and health concerns to the max. Gross. If I could give negative stars I would. All I wanted was a romantic pillow fight. Disgraceful.

I booked directly with the hotel because that’s now considered best practice and gives you more flexibility with your purchase. However, I made the mistake of booking the ADVANCED PURCHASE rate. You have to read the fine print (and I didn’t). That rate is non-​cancellable and non-​refundable. So, even though our plans changed, we didn’t have the option to cancel.
I think most people book directly with the hotel to enjoy maximum flexibility. I was caught unaware of this «detail» and although I’m sure the hotel would say it’s my own fault, my searching online reveals that this is not an uncommon experience.
*My old review was removed, so here’s my better version taking into account my actual customer experience.

Such a pleasant stay!
Great service!
Clean room!
Amazing breakfast!
Morning paper at my door this morning!
Clean pool and hot tub!
Can’t wait to come back!

Loved our stay. Clean bathrooms and room. Non smoking is just that. No hint of cover up on old cigarette smoke. Beautifully decorated. Courteous helpful staff. Beds so comfortable I slept the best I have in a long time. Great choices for breakfast but get there early. Some people really help themselves. Snacks available with a Wendy’s next door. Convience to some smaller restraunts. Only ten minutes from promenade for shopping. Close enough to Casino. Stop by Old town five minutes away, we did and enjoyed ourselves.
Great stay !

Never got to stay here but I had the best customer service from them over the phone. The supervisor there is very understanding

People there were very friendly and accommodating, rooms were clean, very comfortable. We were able to stay there on earned travel points. I’m not sure about spending $ 150 a night there if I had to. But I have no idea what the competition charges.

The hotel was pretty solid. I only had two complaints. The wifi was super slow. This was a major problem because I was not able to check out the newest cat videos on Youtube. The second problem was the free citrus lotion in the bathroom. It has the tendency to burn certain orifices if you rub it on there too long. I get it, they want to keep the sheets clean by discouraging that kind of behavior. But you gotta admit, that’s kind of a mean way to do it. I would stay here again, but I will be sure to bring my own bottle of Walgreens brand hand lotion.
P. S. The free HBO is a super bonus! I watched Sisterhood of the Traveling Pants last night. Such a good movie.

Holiday Inn saved the weekend for us! BF and I were hotel-​less after cancelling our 3-​night reservation last minute at a nearby hotel due to unforseen circumstances. We were in town for a wedding and found out someone from the wedding party had canceled her reservation at Holiday Inn earlier in the week. Holiday Inn was completely booked a month in advance but I called the front desk the day we needed the room to see if there were any rooms available in the wedding room-​block. Hallelujah there was 1 room for us! The lady who answered my call was so nice and very patient with me throughout the process. AND she even gave us the wedding room-​block rate without me asking!
Room was pretty standard, nothing special but it’s Holiday Inn, not the Ritz Carlton. Also the windows on the first floor are heavily tinted so you can’t see inside the rooms from the outside. AC and heater worked perfectly fine, and they provided us a large empty fridge for our alcohol and chasers. We had forgotten toothpaste and the front desk lady was very nice in not only giving me toothpaste but offered floss and mouthwash as well.
Complimentary hot breakfast every morning until 10am. The dining room was just steps away from our room. They had a pancake maker, bagels, scrambled eggs (with cheese smothered in them though, ugh), cereal, cinnamon rolls, toast, coffee, sausage, biscuits and gravy, hard boiled eggs, yogurt.
Not bad for Holiday Inn! Check-​out is at noon which was great! And nice location too… Arbys and In n Out are right next door! I’d consider coming back if we were in Temecula again.

Let me start off by saying the room itself was fine (for the little time I was in it). Just your standard room, nothing stand out about it. The rates are rather high for what I’ve paid at a Holiday Inn before, and that was with a discount I was receiving for a wedding that had a block of rooms reserved. I can’t imagine paying full price for that. Breakfast had a good variety. The issue was when someone with me tried to check in to her room. We were running late for something, so we were going to change in her room. She was told «room 210,» given a key, and we went up to it. The key didn’t work. She went back downstairs to let them know and came back up with a working key. We opened the door and saw someone’s open luggage on the bed; the room was already taken. We all went downstairs this time and she went to the desk again. This time we found out that she was being told the wrong room number the entire time (and given a key for it). Her room was actually 230. Just kind of mind boggling. The night front desk worker was absolutely wonderful. A few of us after the wedding stayed in the breakfast room talking all night long, and she was just so friendly and occasionally checked in on us in case we needed anything.
I didn’t find anything wrong with the place, save the room mixup, but kind of costly for a standard room.

We stayed here during a world of wine event. Upon walking into the room, it reeked of some type of air freshener used to cover up the smell of someone smoking. By this I mean cheap, 1980s motel smell. It was so bad we had to open up the window. When we asked to change rooms, they said they were booked. Unfortunately, we will not be staying here again.

Its pretty much your standard Holiday Inn. It’s not the Ritz, or Four Seasons, no Hilton here. You know what you’re getting at a Holiday Inn, which is comforting in a way. They don’t have a military discount which is complete (insert colorful language here). And rates are more than I’d expect to pay for a Holiday Inn… in Temecula… ever. One night (Labor Day weekend) was $ 180 with taxes and fees.
That bed though. I will surely have dreams about it. The down comforters are so cozy and the matress topper must have been fabricated by the good Lord himself. I could have stayed there all day/​night. The A/​C was a loud window unit, so keep that in mind if you value silence during sleep. The breakfast options were better than your average continental variety, cinnamon rolls, little egg things (think Subway), sausage patties, boiled eggs, the usual. Not my first choice but it’s difficult to find hotels that will let you book for just one night in this area.

We booked a double room at an Advanced Purchase Price of $ 150 for a Saturday night post Spartan Race for January 2013 through their website back in June of 2012. Checking in and out was super fast and easy. The rooms were spacious and clean. Service was above average and we were very happy with our stay. The AC didn’t work as well as I would have liked but there was plenty of hot water and no problems with the drains. The continental breakfast in the the morning was actually more than I thought they would offer so I was pleased. They had microwaved eggs and bacon, biscuit and gravy, an automatic pancake making machine, cinnamon rolls, bagels, English muffins and toast, yogurt and cold soft boiled eggs plus juice and coffee. Plenty of parking except if you come back late at night.
Free parking and free Wi-​fi always a plus.

I would give zero stars if possible!
Beware the Advanced Purchase rate! It’s non-​cancellable and non-​refundable. I am appalled that they have this policy. Because of this policy, we had to stay at this location. I booked this hotel through
a month ago. We drove about 2 hours to Temecula for a wine tasting trip. When we arrived, we were told that they were overbooked and did not have any available rooms! WTF? I booked a month in advance and pre-​paid in order for them to sell my room?
To make things worse, the front desk lied and deceived me by telling me they saved a room at La Quinta nearby for us. They apologized and told us we would get the room at no additional charge. He told us that it was a brand new hotel and normally costs $ 120 a night so we would get a great deal by staying there for no extra charge.
We were mad but decided to try that place out since we were exhausted from driving and wine tasting. We arrived at La Quinta to find out that it was 4 years old and not new at all! The room they gave us was for disabled/​handicapped people and reeked! Terrible room!
I called
to complain and they told us to call Holiday Inn to get a refund. I spoke to the manager at the Holiday Inn to find that he had no customer service skills and did not care we were unsatisfied. He only offered a 50% discount for this inconvenience! I believe that I should’ve gotten a full refund since it was their fault for overbooking and not telling me! Terrible hotel, terrible customer service, I will never return!