The drive thru window had quick service and nice servers. The drive though had trash in the lane which needed to be cleaned up.
Megan S.
Place rating: 1 New York, NY
Deserves less than a star… Ordered an English muffin with ONLY bacon, no cheese no egg as my friend is allergic. Waited in drive through for about 10 minutes and had to go back in because there was both egg and cheese. The employee had no idea what to do so she asked for help from a manager of some sort… Asked her again just bacon, she replies ‘do you want egg?’ I shook my head and said No and when I get back in the car there was what?! An EGG in it. I have hard hearing and even I could get a damn piece of bread with bacon right. HORRIBLE
Rich F.
Place rating: 1 Tempe, AZ
Very simple review… I love sweet tea and drive a lot for work and this is closet McDonald’s to me. I can go on for hours about this place but I’ll say if you can pass this place for the next McDonald’s please do. Service is so bad here I don’t even want to list all the reasons… I will say there sweet tea… if they even get that right and not give me regular is always old! Your order will be wrong… I promise
Tammy M.
Place rating: 1 Tempe, AZ
So we went today and we ordered like over $ 30 worth the food. The guy who took our order was rude as hell! He spoke too softly and when I asked him to repeat himself he did but with an attitude. I’m sorry you have to do your job lazy ass. He didn’t even give me our total and snatched the debit card out of my hand and then slammed the window. We complained to the manager and all she said was that’s not acceptable. Well then do your job by teaching your employees customer service. If I could give them no stars I would but you have to rank them something so please consider my 1 star a zero. Oh and we ordered large meals and got medium. And they want $ 15 an hr? How bout you learn how to do your job and some customer service skills first and maybe you can talk about a raise then. Sadly to say I won’t be going to this location and neither will my friends that were there with me. I will drive 5miles out of my way to the other location.
Pedro S.
Place rating: 4 New York, NY
This McDonald’s is bomb as hell. Food was hot and fresh and the staff spoke English fluently.
Krista K.
Place rating: 1 Tempe, AZ
If I could give ½ star, I would. Service stinks and they get the order wrong in the drive-through 75% of the time. When you drive back to get the correct items, they act rudely and put out. I drive out of my way to go to a different one now.
C.K. L.
Place rating: 3 Scottsdale, AZ
Good place to go for cheap food, great location, especially in the Tempe area. Fast and friendly service.
Bill W.
Place rating: 2 Phoenix, AZ
Correction — wrong location. I was looking for the location at Elliot and McClintock and reviewed this one. Music is still too loud but I am over 60 and I know every song. Somehow complaining about the food quality at a McDonalds seems disingenuous. It is consistent and filling but not expected to be great cuisine. My issue with this location is the rebuild that now caters to a target market that clearly does not include me anymore. All hard uninviting surfaces and loud music. When I asked if they could just turn the music down the manager said he did not know how??? When you build a place that serves cheap food, has loud music and looks like it was designed by a skate park builder you should not be surprised when you get skaters and teenagers to come in. Staff always seems to be accommodating if not well informed.
Emily H.
Place rating: 4 Phoenix, AZ
This is a good McDonald’s in the Tempe area. They have good customer service and never have gotten my order wrong. This is a place that usually busy with families(in Playland) and small crowds. There is a highschool nearby, so i would be careful not to go during thier lunch hour if you dont want to run into crowds. The only drawback I think is having to have a code to go into the bathroom: P. I seen the code before on the reciept you would get at the register, but I dont see that anymore.
Miranda P.
Place rating: 3 Mesa, AZ
I am so thankful there is 24 hr places around town in case you want something at your convienence!
Jason M.
Place rating: 5 Mesa, AZ
I got the mocha chocolate chip frape mmmm sooooo good made my day un till i got stuck in the play house lol just kidding
Kevin L.
Place rating: 1 Chandler, AZ
Cheap! Cheap! Beware! If you order Chicken McNuggets from this McDonald’s they will charge you 10 cents for each sauce packet over the alloted quantity. Either go to another McDonald’s where they don’t charge, go to another restaurant that values your business and NOT nickel and dime you to death or don’t eat!
Matthew D.
Place rating: 1 Tempe, AZ
I guess we don’t f***ing learn. My wife went here this morning to take advantage of their 2 sausage biscuit with egg McMuffin deal for $ 3.33. She ordered 2 of them for $ 6.66 and it turned out to be a devil’s deal. They charged her for 4 McMuffins and gave her only TWO. This isn’t the first time I’ve been shorted a McMuffin here, but it is the first time I came TWOSHORT and I’m getting pretty cheesed off. They always give replacements when you go back and speak to the manager, but how about not having this garbage happen in the first place? Down to one star.
L M.
Place rating: 2 Tempe, AZ
Security guard has something against teenage skaters. The majority of whom were Latino and she told them at the top of her lungs«go to Taco Bell if you want» while pushing them out the door. She let everyone know exactly what she thought of them too. Shouting, instead of talking to customers or other staff«you know skaters» hardy har har. I know they probably did bug her at some point, but my God they are kids, they bug everyone, you just get on with it? She was unprofessional and let everyone know it, and not to mention racist with a remark like«go to Taco Bell if you want» to a bunch of Latino teenagers. I know MacDonald’s isn’t an «outstanding» place to eat. But shut up and let me get on with it without listening to you shout at a bunch of bored teenagers. The food is what it is lol
Jim S.
Place rating: 2 Tempe, AZ
So, on most weekends, I get stuck working late. Real late. Most of the time I need to eat before I get home. That is when I rely on the 24 hour fast food joints. As much as I try to avoid them, but with my situation, they do come into play. This McDonalds is no better or worse than any other as far as the food is concerned. Crap. At that late, I face the reaper and need to admit this and go into it willingly. But this one is across the street from my house, easy to get to on my drive home. Driving through at about 3 in the morning, and having to wait for 12 minutes for the car in front of me, here is the transcript of my ordering experience. drive thru — «Hello, what can I make for you?» Me — «Do you have the 20 piece mcnuggets for five dollars?» drive thru — «No sir.» Me — «Oh, you have a huge promo poster I am looking at that says you do, in front of your store.» drive thru — «No, sir, it is not 5 dollars, it is $ 4.99, not 5 dollars.» Me — «Sure, that sounds good. I’ll have that.» drive thru — «It is not 5 dollars, it is $ 4.99.» Me — «Yeah, that is fine, I’ll take one order of those.» drive thru — «The price is different, you want to order them?» At this point, I have been up for over 21 hours, working 2 jobs for about 16 of those. I’m doing my best not to lose my shit. Me — «Yes that is fine.» drive thru — «Sauce?» Me — «Just ketchup.» drive thru — «No sauce?» Me — «Ketchup is fine.» drive thru — «Something to drink?» Me — «No thanks.» drive thru — «No drink?» Me — «No thanks.» drive thru — «Fries?» I don’t answer, I drive to the window. I get my food and drive home. For 20 nuggets, there are 4 packets of ketchup. No napkins. The roommate, who we will call«Joe,» is still up. I eat 10 nuggets and am done. I give the rest to said roommate. Apparently, the second box of nuggets have been sitting out longer than the first box, and he spits one out on the floor after taking a bite. My dog happily eats the remains. I’m making sandwiches when I get home from now on.