BURGERFI

Average burgers that are very small and left me still hungry. Fries and Onion ring orders are large and will feed four people with no problem. This seems me to be just a average burger joint with a very confused staff. Customers are handed pagers but I didn’t actually see any of them used. Ours never went off. The wait seemed a little long as well. Nothing really here to bring us back.

Have never had a bad experience here, but had an exceptionally good batch of cheesy bacon fries tonight courtesy of Chef Hicks! Burgers are always great, and there are a whole lot of options to build your own. Definitely one of the best burgers around!

High expectation for a sub par burger. The restaurant itself is very nice with a spacious patio and bright green tables and chairs to make it stand out. Many choices to create your own burger, but not enough choices for their own «creations». I rather not have to think and make my own burger, but instead pick a creation that’s already on the menu. There were about 6 creations but none that sounded appetizing, maybe others would like them, but eh, not me. So I went ahead and created my own, just kind of picking whatever hoping that everything would go well together. Granted, I did pick 3 condiments, which I probably shouldn’t have because it just made my burger messy. However, the meat itself was not bad. I got a double, which is not as big of a burger as you would think. I would pick better toppings next time, if I return, but I did eat the whole thing, and it definitely filled me up. The fries though, were the best part. Nice, thick cut fries, and well seasoned. I didn’t get to try ice cream or a milkshake because I was pretty full already, but they have a good selection of different flavored ice creams. They also sell craft beer and wine by the glass. Good concept, everyone loves a burger joint to hang out and drink some beer at and this is a good place for it, but then again there are other burger joints that are better than this.

I was there during dinner time and the service was way too slow. They might need to make some change to their ordering process to speed up both the ordering time and the delivery time. I saw my bag waiting at the counter but no one’s available to send it out… So it was just sitting there and getting cold. The onion ring looks better than it tastes and nothing special for the burger either. Won’t be back.

I ordered a breakfast burger and was pleasantly surprised that all the ingredients were perfectly married and it was delicious. The fries were thick cut and perfectly crispy. I will be back.

Tiny burgers that are arrogantly branded with the business logo just beg to be torn apart, and not in the gastronomical sense.
For a ludicrous amount of money, you get a pathetic runt of a burger that reeks of fast food stench and flavor. I know that in this day and age, we as a first world society try to make sure that our cows are treated nicely before they become food, but to instruct your employees to brag about this fact as a greeting to customers is absolutely unwarranted. It’s already plastered over your TV menu, and honestly, does anyone actually wake up in the morning and hope their lunch was hugged before processing?
The dining was unremarkable and forgettable. When you live in The Woodlands, you’re surrounded by other upscale burger joints that, for the same price or a few dollars more, you can have a much better dining experience without having to pretend you just paid a fast casual price for a fast food burger.

Great causal burger place. It’s a must try if your a burger fan. The service is solid and the décor is comfortable.

Overall:
Burgerfi is a great place for a quick lunch, patio vibe, date night in The Woodlands area. It is located across from Tinseltown and near other night life on the Waterway ave.
Good for you Food:
Predefined burgers or build your own burger options. Amazing Coca Cola machine and homemade lemonade. Fries have toppings such as Parmesan/​herb, Cajun, salt/​vinegar.
NO ANTIBIOTICS, NO HORMONES ANGUS BEEF. This is a no brainer!
The Set: Up:
Order at the counter, get a buzzer, go get food. Fill your drink cup in the meantime and find an indoor or outdoor/​patio table.
I’ve never had a bad experience here and the staff is always friendly, efficient, and helpful.

i’ve been here 2X’s b4 coming here after a concert right b4 close and had super service and a awesome burger if u want a great burger your n the right place!!!
Burgers are small but very filling. If you really hungry make it a double. Fries are excellent-​hand cut fresh potatoes.
Prices are reasonable. 2 cheeseburgers, fries, and drink for $ 20.

After the movies we were hungry and «I spy across the way» a burger place. I have been here before and figured let’s try it again.
Ordered a burger, onion rings, and a drink for $ 13
Burger: I know what I see in the posters on the wall. I know what I see from there advertisement pictures. But … Here’s what you really get.
… A small burger with a smaller thin tasteless patty with a tablespoon of cooked onions. (I like good cooked onions) these were not good onions. A measly piece of lettuce on a small bun that someone had decided that it would be cute to burn your brand name on. Trust me, it I made this burger j wouldn’t want my name on it.
Onion rings — large $ 4.70 I think. They are large. They are plentiful. And, they are incredibly greasy. The batter is tasteless and a bit soggy from the grease.
From what it saw the French fries looked far better. Should have ordered those.
The restaurant is primarily concrete and steel. There was a kids party going on. 9:00 pm on a Saturday ?? Well it’s not a school night I guess. But it was really loud in there because of it. The outdoor seating is nice. But overall inside it wasn’t all that comfortable.
Would I go back. Probably not. There are far better options in the area such as Kona Grill one block to the left or numerous places up by the waterway to the right.
Sorry. I normally post pics. But j was cold and tired and didn’t bother. Happy trails fellow Unilocalers.

I recommend the Burgerfi Burger. It’s a tasty double meat burger. Quick line at lunch. Waterway businesses get a 10% discount. Also gives a 2 hour parking garage validation.

I recently moved from Dallas to Houston and there are so many great places in Dallas to grab a great unique burger. I have to say finding BurgerFi that I got excited, but that feeling quickly changed when I walked into the restaurant and viewed the menu. Their offerings are pretty average and their burgers honestly were subpar. Typically when I go out for a burger I try to get something that I could not make for myself at home, but BurgerFi just seem like a cleaner and more modern McDonald’s.

So disappointed! The burgers were tiny, the buns were burnt, and the fries were over cooked.
We were so excited to try this place and the pictures look amazing. The ingredients looked so fresh and the burgers looked huge. I am not a big eater but the burger was not enough to fill me up.
And it took quite a long time to get our food and it was not busy at all.
The onion rings were good they were bigger then the burger. It was clean.
Such a disappointment!

Great burger joint.
Ingredients are fresh, staff is friendly and the place is clean.
I had the burger with egg, wife had the regular cheese burger with order of fries and an order of onion rings.
Highly recommend.

Over cooked and soggy. Not worth the $ 17.84 I paid. The single patty burger was smaller than the size of my palm. The burger was extremely over cooked, but seasoned nicely. The bun was soggy. The addition of bacon at $ 1.75 is not worth it. There is no flavor on the bacon and it’s so small it just adds a hint of a crunch. The fresh cut fries are good. The onion rings are amazing. The cry and fry option of both is not worth it. You get a basket of fries and 3 onion rings. The beer was good

Everything about our visit here was top notch. The restaurant was clean, we sat on the patio and it was nice. We were helped by Chris and Allison who were friendly and saw to all of our needs. They have the drink machines that let you craft your own fountain drink as well as plenty of other choices. We had burgers, cry and fries (onion rings and fries) and a vanilla custard shake. The food was hot and delicious. Shakes were yummy too. I especially enjoyed the fries because they taste like In and Out fries (Californians know what I am talking about). A cute touch was they brand the bottoms of the buns. We will be eating here again.

High quality food, convenient (if cozy) location, fairly quick service as well.
Got pretty busy right before lunch.

I live in Houston, but stop in every time I’m in the Woodlands.
This is a great casual burger joint. Awesome burgers & the onion rings are some of the best in town. I get the burger with a lettuce bun to save on carbs, but my girlfriend’s picky 6 yr old loves the regular cheeseburger.

BurgerFi (pronounced Burger-​Fie) seems to be the newest chain to his the Woodlands area. The way BurgerFi differentiates themselves is by advertising their environmentally-​friendly and sustainable stores and all-​natural beef. I’m a fan of sustainability and all-​natural beef, so I figured I’d give this place a shot.
There are two main issues I have with BurgerFi: Their portion sizes are minuscule, and the wait time for a burger and fries at lunch was unreasonable. I posted a picture of my hamburger to try and show just how small it is, but in case you can’t tell I would say the size is comparable to a Wendy’s Jr. Double Cheeseburger. Honestly the quality is about the same as well, but Wendy’s charges significantly less.
The wait time to order is ridiculous, especially since it was during the lunch hour. Knowing that this is probably their busiest time, one would expect a restaurant to be on their A-​game to meet customer’s demands. BurgerFi did not provide the service level I expected. The line to order when I first walked in was pretty long — about 12 people in front of me — but what really irked me was that the line stretched so far back that I was at the door. Whenever someone wanted to come in or out, I would get hit by the door. Not cool, folks. It also seemed that the ordering process took exceptionally long. I waited 13 minutes to get to the front of the line, and since the only two food offerings are 1. Hamburger or 2. Hotdog, you’d expect the line to move a bit faster.
The woman who took my order was rude, clueless, and extremely unhelpful. She had no idea what was on the menu, asked me the same questions over and over («Do you want fries?»), and left me regretting my decision to try BurgerFi. Since I’m trying to be a tad bit healthier lately, I’ve given up sodas and opted for a water with my lunch. The water glasses, like everything else here, are very tiny. I’m guessing they’re trying to discourage people ordering water with their meal, but my hamburger and fries came out to being about $ 9, which for a self-​service restaurant is a bit steep as it is. I could have delt with the tiny water cups, but the water that came out of the machine tasted like mold. It was terrible! I couldn’t even drink it.
Not only was the water situation disappointing, but the time it took my burger and fries to come out was ridiculously long. It was 21 minutes from the time on my receipt until my buzzer went off, and again considering they only have two options to choose from, why does it take so long to get the food out? I was on my lunch break from work, alone, and it took over 30 minutes from the time I entered until I received my food. A little too long for my liking.
Again, the burger was much smaller than I expected. They were generous with the fries, but they were greasy and only «OK» at best. I ended up throwing half of them away, I just couldn’t finish them. I ordered the BurgerFi Burger, which comes with lettuce, tomato, and BurgerFi sauce, plus I added yellow mustard. The BurgerFi sauce that’s supposed to be amazing. The sauce wasn’t anything special, and honestly I couldn’t even taste it on my burger.
I doubt that with the time it takes to get your food, plus the rude service, unfortunate experience with their water, and tiny hamburgers at full-​sized prices that I’ll be back. Do what you will, but there are too many places in the area to choose from to be disappointed with your meal.

Carnivore girl falls for Crispy Quinoa Veggie Burger! So BurgerFi just opened yesterday 7÷17÷13. So I had to check it out since I heard some good news. So I walk in the middle of the afternoon and am greeted by 14 enthusiastically screaming employees welcoming me. Wish they would of screamed when I was leaving to «jar» me from my semi food coma.
BurgerFi is all earth friendly and pretty much offers mostly natural higher quality burgers, unique hot dogs, fries, onion rings, fresh from the farm frozen custards and frozen Concretes. Plus they have a «Secret Menu» with 9 items.
They also have craft beer on tap or in the bottle and wine. Great for The Woodlands Pavilion Concert visitors or just for a lil buzzz.
So I ordered off the not so «Secret Menu». My burger was the ½ & ½ which was a Natural Angus burger topped w/​American cheese and the freshest most delish Crisp Quinoa burger with all kinds of fresh lil veggies throughout topped w/​white cheddar, lettuce, tomato and BurgerFi sauce. This all came on a potato bun which I asked for well toasted w/​free grilled chopped onions. The quinoa burger is a 2 day process to make on premise. I’m a total fan of this fresh yummy unique and healthy burger. Oh yeah baby, that good! My other ½ burger was the Natural Angus burger. It was freshly made on premise and was A-​OK.
I also indulged (pigged out) on the Alternative Fries. They were crispy and smothered w/​grilled diced onions, American Cheese, mustard and BurgerFi sauce. They kind of reminded me of In-​N-​Out Animal fries but different. These awesome fries would probably pair well with a beer. I would definitely order them again :).
All the burgers are made fresh on premise except for the 28 day dry aged Brisket Burger. FYI these are not huge 9 inch burgers. They are like really big sliders with approximately 4 ounces of all Natural Angus beef, vegetarian fed with No hormones or antibiotics per patty.
Good new — you can also order any burger or hot dog in crisp lettuce instead of a bun.
Vegan info: the Quinoa burger does have fresh egg in it. But is considered totally vegetarian.
Juan the manager came by and asked my opinion of my meal. I noticed he also was asking other patrons their input including a group of chefs from nearby Hubbell and Hudson.
Overall they have higher quality fun and healthy food plus some basics. I’m sure you’ll find your favorites in this relaxed state of the art new restaurant.