USPS Loch Raven Branch

Went in to fill out a passport renewal on a Saturday morning. The line always had about 10 people and it was consistently moving. All 3 stations were staffed and there were 2 other staff people around to help patrons. The staff pointed me in the right direction for which envelopes and service I needed for my application and even helped find a stapler to affix my passport photo to the application.
The location is a little tricky as it is an industrial area cul-​de-​sac. But go slow and you will see the USPS sign on your left.

I go into this post office every now again. Maybe I pick the most ideal times because it usually isn’t crowded. Overall, it’s a post office so should be pretty straightforward and simple.
THE GOOD…
–usually can get in and out
–staff has been cordial
THE BAD…
–had an issue once with a postal worker who delivered mail to my address from this office… since it was reported though the behavior has stopped
Overall this post office is easy to deal with and I’ve never seen a huge crowd inside.

I buy and sell a lot of items so I’m at the post office quite often. I’m usually home during the week waiting for mail to arrive. Recently I moved into a new apartment that is serviced by this post office, needless to say I’m very disappointed. Twice now I’ve had packages arrive that require a signature and I’ve come to realize the mail man is too lazy to knock on my door for when these items arrive as I’ll be home all day with no sign of a knock or doorbell ring. I live on the first floor, it’s not hard. This time I went to go pick up my package and I’m told I’m not allowed to pick it up until the next day because one person couldn’t take the few steps to check to see if someone was home. Because of them I wasted my time, money, and gas. Isn’t the purpose of the slip is when no one’s home? Secondly, everyone I’ve come into contact with at this location has been extremely rude. It’s a decent paying GOVERNMENT job. Get over it! Be thankful you have it still! You’d think with the post office trying so hard to stay alive they’d work harder to make the people who sell all over the country and world, who help keep it alive, have a good experience. Needless to say I rather drive back to Hampstead where I used to get my mail than continue going here. I’d give 0 stars if I could.

Most Post Offices are slammed and unhelpful on a Saturday right before closing. Not this one! Off the beaten path, the Loch Raven branch is right off of the beltway and filled with friendly, and helpful staff!