Wandisan & Rosete Medical Group

I used to be a patient and I had to move, but I figured I would give credit where it is due! Dr Wandisan and Dr Rosete has been treating my family for years. They were so kind and compassionate, and seemed to really care about my issues when I came in to see them. I know their wait times are long, but they truly do spend as much time with each patient as needed, rather than keeping it to a 15 min apt like most doctors do. The only downfall was that if I got a sinus infection or something, they would be booked up, causing me to go to Urgent Care for those kinds of issues, but it really wasn’t too big of a deal for me. I think many people just don’t understand how it works, and that these doctors really want to dedicate their time to you! I highly recommend them and they are worth the wait.

I used to LOVE Dr. Wandisan! I would highly recommend her to others when they were looking for a doctor. She would take her time with you and has a great personality! With that said, I am no longer a patient of hers. Her wait times when you have an appointment are REALLY long. I didn’t use to mind that, but I have 2 small children now and don’t have time to waste. I have not been able to see Dr. Wandisan for THREE years now! Any time I would need to be seen, I wouldn’t be able to get an appointment for almost 2 weeks. When you’re sick, you can’t wait 2 weeks to be seen! I was sick 9 times during my last pregnancy and not 1 time could I get in to see my own doctor! I’m not sure what the point of having a doctor is if you can never see them. The last straw came last week when, yet again, it was going to be 2 weeks before I could be seen. I called a new doctor that was recommended to me and got in that same day — much better service and I LOVE my new doctor!

BEWARE!!! Do not use these Doctors if you are looking for good professional medical support.
I am writing this review on behalf of my mother who is not very computer savvy.
My mother received the following letter, it is word by word.
Dear XXXXX
This letter is to inform you that you that (yes bad grammar) have to look for another Primary Care Physician the reason being not able to communicate with both physicians. Also to include not following doctor’s advise by not taking your medications as directed. You have thirty (30) days from the date of this letter to find yourself another primary care physician. Upon receiving a request from your new physician, we will release a copy of your medical records.
Sincerely,
Florence Wandisan Rosete MD
Some background: My mother has been a patient of Dr. Wandisan for a couple of years and recently she made an appt. to see her. When she arrived for appt. she was surprised to see Mr. Rosete. My mother prefers a female doctor and was not comfortable with Mr. Rosete. My mother asked why wasn’t she informed that Dr. Wandisan was not available and she was told it shouldn’t matter. My mother also asked the front office why she wasn’t informed and was told the same thing. So this facility will not see you as a patient if you will not agree to be seen by both doctors, husband and wife which I feel is ridiculous. What is interesting is that the letter is dated March 15, 2015 a Sunday and my mother saw the Dr. March 11, 2015 and nothing was mentioned about it being a requirement to see both doctors in order to be a patient. Please also be advised that Mr. Rosete has a strong accent and is very hard to understand, he is also extremely unprofessional and rude. If you read previous reviews they say the same thing. I wrote this review to warn others and to possibly eliminate someone else being treated so poorly.

This doctor has a bad temper, unprofessional, and spoke to my mom as if she understands the word titration!!! We were seen over 30 min late with no apology. When he came in to the exam room he was chewing on his lunch. It was obvious he was in a hurry and did not have any patience with my questions and concerns. We will take our business elsewhere and hope you do too. He’s not the only MD in town .
I also wanted to add my mom is in her 80’s. He gave us a prescription for a medicine that was I believe non formulary which is also difficult to find anywhere because I checked at Walgreens and cvs. I kept the prescription for months and when I mentioned it to him that I misplaced it he yelled at me as if I was lying.

They need to nuke their entire front office staff.

I don’t even know where to begin with how very upset I am with Dr. Rosete and his staff. Both my husband I and I have been patients of both Wandisan and Rosete for over 14 years. I absolutely «LOVED’ them and I put this in PAST TENSE because of the way we were treated by his staff this past week.. I can write a book about our latest bad experiences here. I am rating two stars only because I do like Dr. Wandisan but really am not happy with Dr. Rosete and his lack of respect and professionalism. His front staff absolutley suck and trust me I have worked in the dental field for over 23 years and your front office staff can surely make or break a practice. They are the face of the practice especially when calling in to make an appointment. The receptionist and the office manager both need some training in how to deal with the public especially when in the health industry. Where the heck did they find their staff Craigslist ???

I just went to the office and completely disgusted by this doctor. Was getting treated with an infection and had to go to ER. ER doctor prescribed another antibiotic and when I went back to his office the next day with a new prescription, Dr. Rollie Rosete went ballistic on me as if it was my fault that the medication was changed. It was very unusual and shocking! Will be going to Sutter Hospital to complain about this. YES. The male doctor is absolutely unprofessional, rude and talks down to you. FYI. I’m a ex-​health care professional.

Love these doctors!!! I am a patient with both doctors. Dr. Rosete is great. he’s caring and very outgoing. Will answer any question you have and when I was in the hospital last October he made sure I was being well taken care of.
I’m new to Dr. Wandisan, she is running the Center for Medical Weight Loss Program. I’ve been on the program for almost 12 weeks and she’s been a positive force and I love seeing her and feeling good about myself.
I would recommend both of these doctors to anyone looking for a good primary care doctor.
The office staff is great too … always friendly, always there to help!!!