Milne Towing Services

My car was towed by AAA to their yard and they wouldn’t bring it down the mountain. I called Milne to see if they’d tow it and they were super friendly and willing. They kept my car safe overnight in their yard and then brought my car down the mountain the next day. I received it on time like they agreed to and overall a great experience. I highly recommend them!

On 10÷20÷15 our insurance road side assistance sent this tow company to pick us up at Kingvale off I-​80, when tow truck driver showed up, he did not introduce himself in fact he didn’t say one word to my husband or myself. He proceeded to hook our Ford Excursion up, and put it on the flatbed. My husband was keeping an eye on his procedures, as my husband has worked as an automotive technician since 1985 for Ford. Once he completed securing the vehicle, my husband asked if he could fix the front chain as it was rubbing on our coolant line. The driver said that’s not your coolant line, my husband said its my power steering coolant line. He said where, my husband said «right there». Then he asked my husband to show him. So my husband pointed it out to him. He touch the coolant line to move it away from the chain but all it did was then rest against the chain. So my husband told him it was still rubbing. The driver then said he would have to lower it to fix it, then said, «do you want a tow or not?» My husband said I want you to fix it, and offered to get rags out of the back of our vehicle to wrap the hose line. He said no, my husband could not do that. Then repeated he statement, again and again, «do you want a tow or not», my husband said I want you to fix it, so he lower our vehicle and left.
The tow truck that ended up taking us home, confirmed that the driver of Milne towing hook the vehicle up too far forward and was risking damage to our vehicle.
Awful customer service. Do not call on them. I can not seem to erase the one star which is frustrating since I do not want to give them any star.
My husband did get a hold of the management the next day. That conversation was in no way enough to undo what had been done to us.

20 miles outside of Truckee, we realize our breaks are leaking fluid on our way to Burning Man at 5am. Called AAA, and they quoted us $ 1,000 to tow our car and trailer.
That’s where Milne comes in, 30 minutes later we have both the car and trailer on the same truck for a fraction of the cost tow us to Reno.
Such a life saver.

This is a great towing service. We broke down on the I-​80 and it was 17 degrees outside. We were on our way home to San Francisco. Hunter came and picked us up and took us all the way to the city from Trukee! It was like a 200 mile drive! He was super awesome and he let us know that if we needed to stop to go to the restroom or grab a snack he would gladly oblige! When we did stop, he told us to take our time and didn’t rush us. Great customer service and travels all the way to SF! I would definitely recommend this towing company and Hunter to anyone who needs a tow!

Bob from Milne was called out by Tesla Roadside Assistance to bring our car (and us) all the way to their service center off of Sierra College Blvd. He arrived sooner than we were told he’d be there, took great care of our Model S, and was a very nice guy to spend a couple of hours with on the way down «the hill» to Rocklin. We were very happy to NOT be stranded along I-​80 climbing up to Donner Pass. This review actually goes back to April of 2014 when the service actually took place. Happy to give them some props!

A bone-​head move on my part put my car in a very precarious position. Joe @ Milne arrived in a matter of minutes and worked magic in getting my car (literally) off the rocks in short order. Very professional, very friendly, and highly recommended.

Prompt and professional! I had my triple bay matco 6 series tool box moved to another location and the driver was amazing! Realized the importance of my tool box and took the best care possible by delivering it in the exact same condition. Very pleased with my transaction and will be using them from now on

Joe @ Milne Towing helped us out in a real bind. A City CarShare car was stuck in Reno with a broken key in the ignition. He towed us back to his yard and had a locksmith extract the key without the alternate expensive option of re-​keying the entire car. This was a huge money saver for us and he paid our bill on good faith. He stayed in touch constantly giving updates on the weather conditions and when he thought it would be safe to drive the car back to San Francisco. He acted in our best interest and took no profit off the locksmith invoice. He is like a good Samaritan who is a businessman. Thank you Joe and your entire staff for excellent service.