Subway

There are basic rules to running any business. In the food business, it’s simple: cleanliness, common courtesy, reasonable speed, competently prepared product and a price that doesn’t bankrupt you or your customers.
And stock your food properly.
Subway makes one sandwich that I really like. When I eat there, that’s what I order every time. This restaurant is near my place of work, and after the Burger King on Pleasantdale Rd. annoyed me too much for me to go there anymore, this particular Subway had the inside track on my lunch business.
First time I went there — all the aforementioned rules were followed. And it was pretty good.
Second time I went there, not so much. They were out of one of the key elements in my favorite sandwich. I don’t care for most of the rest of their menu, so I shrugged and left.
Third time — a different element was out of stock.
Fourth time — Another element was out of stock.
In franchise restaurants, there is almost always a set formula for ordering food. You inventory and rotate your stock, look at how much business you project based on past levels, and you order based on those things. I’ve worked in several such places in the past — before computerization made this process infinitely easier — and every single one had a very specific ordering system.
I can’t believe Subway doesn’t have such a process. Fact is, I don’t believe it. Which means the guy running this particular franchise is incompetent, and wasted my time on three consecutive visits.
Hasta la vista, fool.