They are NEVER open! Hours are sporadic at best — the food they make is decent but totally unreliable.
Mark B.
Place rating: 2 Middlesex, MA
Just moving to town and ventured out with a friend to find a local pizza place. Gave Ideal a try, as it was just down the street. First impressions are important to me. Walking in the door I see an almost empty drink fridge with shelving that is askew, basic tables and chairs with the chairs not neatly placed at the tables. That to me says not a popular place… The counter was clean, high and the interior bland and dated. Not very inviting. I ordered a large mushroom and cheese. Went outside, walked the plaza, drove about 5 miles around the town and came back… It still wasn’t ready. 5 more minutes and it came out of the oven. Price was reasonable, size was good, service was good enough. Got home and tried a slice. Not really great… Cardboard like crust, overly sweet sauce and just an okay tasting cheese. I do have to say, they used fresh mushrooms… I’m not inspired by their pizza, but will try some of their other offerings before writing them off. for good… I hope I’ll be surprised…
Corinne S.
Place rating: 1 Framingham, MA
Dirty restaurant! We should not have ordered but we did & the food was so bad after a few bites we trashed it.
Nate B.
Place rating: 4 Upton, MA
I eat here a couple times/week and love their pizza. The owner and team there are very friendly. I can tell they put alot of effort into their food because it takes a little longer than you’d expect for a pizza joint. Just a heads up, when you call and order, they’ll tell you 10 – 15 mins… it really means 25. I know this might annoy some, but my GF and I always seem to find a way to laugh about it.
Peter C.
Place rating: 4 Bellingham, MA
Every time i call they say 10 min yet when i show up ten min later my food is never ready. Food is still pretty good though.
J Mo D.
Place rating: 1 Brookline, MA
I finally have the stomach to write this up. I ordered a 4 way pizza from them. Driver was late. I can deal with that. The pizza was horrendous. The restaurant went from bad to worse. The crust tasted like something from last month, and the topping tasted spoiled. I should have gone to the supermarket and gotten the generic pizza there. I was left with a horrible stomach ache, and praying to the porcelain god. I will never order from them again. I would suggest avoiding at all costs. It says they are under new management. Apparently this has not helped their food in any way.
Ray W.
Place rating: 4 Upton, MA
I hadn’t been to Ideal Pizza in years because it was dirty and the food was mediocre at best, but The new owner has cleaned things up a lot… I got a Chicken Parmesan sub last week, it was ready quickly and was delicious. I will definitely go back.
Skoobasteve R.
Place rating: 3 Manchester, NH
Good deal, fair price.
Sadalit V.
Place rating: 2 Upton, MA
I’ve experienced the inconsistent pricing referred to by L.M. as well.
L M.
Place rating: 1 Upton, MA
The food is mediocre and the service is horrible. The two guys that run the place are jerks. They over charge me every time and then yell at me when I try to ask then to explain the price.
Rich P.
Place rating: 2 Grafton, MA
Cardboard crust.; the salad looks like rabbit food. They need to overhaul their menu and improve the ingredients.