Crenshaw Hall

This company’s property is up for sale. We got married here in 2013 and could’ve called this. Horrible customer service on the parts of the owners.

We just had our daughter’s marriage and wedding reception at Crenshaw. This is a very nice place, homey and Southern, and charming. The wedding went very well, without a major hitch. Overall the Crenshaw staff and vendors did a good job although there were some minor issues, to be expected.
One BIG issue: The owner of this facility is without a doubt one of the most rude and poorly spoken people I have ever encountered. The guy is without any tact or common courtesy, amazing when dealing with his customers. The Crenshaw folks have certainly had issues in the past with damage and making a point on drinking and use of their facility is certainly acceptable. But it was done in a way which offended me and our friends who were helping and set a very poor tone for the relationship. In fact, my daughter came home almost in tears from a pre-​wedding (but the contract was signed and paid for!) meeting involving this guy. Unacceptable. This is about the only downside of Crenshaw, otherwise it all went well.
Advice: If you decide on Crenshaw, you will need to specifiy this guy is not involved in any manner whatsoever. He is not capable of dealing with his customers in a polite and repectful manner. If he must be involved, look elsewhere.
I’d give Crenshaw more stars but the owner’s attitude and behavior had a major impact on my rating.

I have to disagree with the previous post as we DID use Historic Crenshaw Hall as our venue for our wedding in May 2009. This is the most incredible venue for your rehearsal dinner and/​or wedding ceremony and/​or wedding reception — we did all three at Crenshaw Hall! Joyce and John Bennett, the owners, were very flexible with allowing us to meet with them repeatedly, meet vendors on-​site, and allowing us to have my bridal portraits taken there as well. You MUST see this venue… the outside bridal garden is beautiful for a small or large wedding and the entrance from the bridal porch makes for wonderful pictures, as does the «Gone with the Wind» style of the front veranda. The interior of the historic home has been renovated and is simply stunning. Once we added the flowers and the linens, the interior of the home was breathtaking and we have so many incredible pictures showcasing the Hall’s unique and classic design. The brick courtyard between the house and the tented area was perfect for our Rehearsal Dinner and made a wonderful outside transition between the two venues. The large tented area, could easily accommodate almost any size function and once «dressed up» with lighting, tables, linens, and flowers was amazing, especially at night. The accommodations for the bride and her attendants upstairs is truly refined and makes the bride feel extra-​special with her own beautifully appointed dressing room (also perfect for before ceremony pictures). It could use a separate dressing area for the groom and his attendants. Our wedding will not only be remembered fondly by us, but every person that attended commented repeatedly about Crenshaw Hall and the grounds. It is truly one-​of-​a-​kind and will make your wedding or other occasion very memorable.

I would not recommend having your reception here. I recently had my wedding reception at Crenshaw Hall and while it was a beautiful wedding reception and everything was perfect, it was because I had a wonderful caterer, florist and other helpers separate from the owners. Like the first review said, the place was a mess.
Right up until a week before there was construction all around, trash in the yard and the things the owner had promised would be in place weren’t. As a bride, I’m sure you can appreciate my concern when I saw all this a week before the wedding.
Additionally, the owners were not accomdating to the caterer and since then, the caterer has decided they will not longer be doing events out there. I know this is a family home full of history and they certianly have put a lot of effort towards the home; however, they need to focus on making the brides feel like they are being taken care of and that their event will be perfect.
It was definitely the greatest day of my life because I married my best friend and everything looked great but it was 100% because of my wonderful team of helpers that took over and made it exactly how I pictured it would be.
A bride, or anyone having an event out there, should never be scared that things are not going to look right when paying such a large sum of money.