Quick Disposal

I am giving them one star only because the dumpster was delivered. My fiancé got a 15 yard dumpster from them for our new home. We filled up the first dumpster (from another company) and they were not able to bring another so we called Quick Disposal to bring us one and they were able to.
The problem is today when they picked up the dumpster they said we would be charged extra. We filled up the dumpster half way so I don’t know how that is possible. The first dumpster from another company was filled to the top and we didn’t get charged extra. So how can we be charged extra for half a dumpster?
We then received a call from a man who stated he was the «owner» and we explained the situation to him and we were getting no where so we just decided to just pay it and be done with it the «owner» then called my fiancé an Idiot. Not hinting that he was an idiot but flat out called him an idiot. They should really learn how to speak to customers. Safe to say I will never use them again and my fiancé owns a construction company and is always using disposal companies.

Great service at a reasonable price! I rented a 20 yard dumpster for a basement and garage clean-​out. The entire process went perfectly — dumpster was delivered on time and we also arranged for them to remove an old fridge. All went perfectly and Lisa (who I believe is the office manager) was outstanding to deal with! My wife also engaged with Lisa and without prompting said how great she was to work with! Nice job Lisa and Quick Disposal — you have earned a new customer and as many references as I can provide.