not too many reviews here! doubt this will even be read, but for those that stumble here, beware: DONOTUSEYOURCELLNUMBER on anything. For your j. jill credit card account, for the points program they talk to you about, NADA. I made the mistake of using my cell, protecting my unlisted landline number, and lo and behold, I GETSALESCALLS. Yep, on my cell. I made the mistake of answering, because all that comes up on my caller ID on my cell is the number and walnut creek. Not J. JILL, plus the number. So? I answer it, thinking it could be sons or husband in trouble at John Muir. Because, why not that? Anyway, it’s J. Jill, so sweetly asking me if I knew about the new sales promo? I want to scream NO-OOOOOO. Is this for real? calling me on my cell to ask me if I want to hear about a SALE??? What is this, the 1980’s? OK. So I politely, as I do every spam phone call ever, say«please take me off your calling list» and usually that does it. But, no. I get asked«don’t you want to hear about the latest sale we have going on right now?» or some other sort bullsh*t. I just repeat myself, hang up. I am driving, yes, I am. I remember to change my contact number when I am in the store, going thru their very frustrating dance of trying to pay my credit card bill at the cash register, and give them an outdate/old landline phone number-thinking, at least if whoever I asked to «take me off your calling list» when I got the original spam sales call on my cell, and that person didn’t do as I asked, at least I wouldn’t get any more of these extremely annoying calls on the cell? they cheat and leave out their name on the caller id too, so you just answer your damned cell, because yes you are a mother/wife and family? OK. Fast forward to TODAY. Yes, I get call #2 on my cell, from a very sweet lady asking me IF I WASAWAREOFTHEIRSALE??? oh yeesh. I said, take me off your calling, yada yada. Parked my car(because yes, they still don’t list their name with their WC number, cheaters) and called back(before blocking their MFing number) and politely told them to REMOVEMEFROMTHEIRCALLINGLIST. After getting asked a few more questions by the very nice saleslady, she finally said are you not interested INEVERGETTINGNOTIFIEDOFOURUPCOMINGSALE??? I never. I am going to call their corporate office and unleash. I would just stop shopping there but I do love their clothes. lol.
CC T.
Place rating: 5 Oakland, CA
Went to the store on Memorial day. Two wonderful ladies, Darci and Rina, working the holiday. Store was super busy yet they still took the time to go on line to find a pair of pants on clearance in my size. I am not a woman who enjoys shopping but these ladies made my day. Thank you!
Teresa B.
Place rating: 4 San Francisco, CA
This place is good for a girl on a budget. No, you will not get low prices. What I mean is that the clothing will last for so so long that you may start to get bored with it. The quality is that good. Even the long sleeved t’s just seem to wear longer, retain color better and look great on me for a long time. I have gotten bargain T’s at other stores, and they are about 1⁄3 of the cost at J Jill. But the bargains start not looking so good after a few washes. Then I start not looking so good when I put them on. And one of my reasons for wearing clothes is to look good. So spend more, buy one instead of three if you are on a budget. Get the quality you deserve and come back next month to get more if you need it. The ladies working here are all nice and polite. Not pushy. They will say hello, ask if you need help, and let you browse if you say no. I like that.
David O.
Place rating: 4 Walnut Creek, CA
4 stars for service, mostly. As far as clothing is concerned, my wife loves J Jill. As far as service is concerned, they suggested I sit down in their comfortable chair and peruse their magazine selection while my wife was doing her shopping. That’s totally worth 4 stars… not subjecting me to the torture of walking behind her as she’s looking through your clothes. If you give me the opportunity to flop down on your(hopefully) comfortable couch and pretend to read your magazine as I click my heels 3 times and say«there’s no place like home.» Well, that’s 4 stars. 5 stars would be me not being in the f***ing store in the first place, dig?