Walnut Creek Automotive

I have brought several of my cars here for repair and maintenance and it’s about the best and honest auto repair place in the area! They have saved me a lot of money rather than taking my cars to the «stealership» for repair.
My Porsche Cayenne had a seatbelt warning light and rather than replacing the whole wiring harness for $ 1500 they found a way to repair it safely and quickly for way way less.
My son’s Mustang needed a altenator and 8 months later that altenator was making a noise. They honored the warranty and replaced it at no charge!
I can go on and on but just take your car there, you will be happy.

Stupidly, I hit the pole at my own parking lot (I know…), which is not covered my car insurance, so that I had to stop by multiful body shops to get quotes, two of them were even recommended by Walnut Creek Automotive, known for very reasonable price.
Guess what! Eventually, The owner Jeff at Walnut Creek Automotive fixed my car like brand new, with almost 50% lower price than other shops asked me for. He is really knowledgeable and honest when it comes with money specially.
Amazing!Sweet! I’m very happy! :)
Thank you Jeff! Thank you Walnut Creek Automotive!

I have never written a review before but nowadays, we rely on other people’s review. This shop deserves an exceptional one. I’ve been coming here since 1986 and Jeff is the most honest mechanic I know. He will fix what needs to be fixed and make recommendations for future repairs if needed. It’s nice to have that feeling of not being taken advantage of because I’m a woman. Occasionally, I would take my car there before a big road trip just to check the condition of my car and Jeff is always willing to help. Thank you so much for your awesome service.

Very impressed with knowledge, efficiency, and quality of work. A friend advised me to go here because of how honest they are, and I’m glad I did. I know something about cars, but I really didn’t know what was happening to my Volvo. They checked it out, identified all the problems, and gave me a quote for each item. I decided to fix 2 important items and had my car back the next day for just $ 400. Very happy.

Jeff is not only the most honest mechanic I know– he’s the most honest PERSON I know. And 100% knowledgable on cars. If you want to pay an extra $ 400 for a shuttle ride and a waiting room and get the same end results, try the dealership.

We brought our minivan in to replace a blown out (technical term… LOL) strut. Strut was replaced by the next day and all is good there. When we came to pick up our van though, I noticed a crack in the windshield that wasn’t there when we brought it in… uh-​oh. I took a deep breath and went into their office to force my case. The gentleman I spoke to (wish I would have gotten his name) came out to our van, took one look, and stated ‘yep, that’s on us, I’m so sorry.’ He gave us the name and number of a mobile windshield repair company and even explained how the crack most likely happened. He then brought out the (newer) mechanic that worked on our van and turned it all into a teachable moment. Grace and professionalism under fire. Less than 24 hours later, our windshield was replaced in our own driveway, free of charge. 5 stars to these guys!

Jeff and the whole crew are very upfront and trustworthy. I’ve taken taken my expedition and my wife’s car here multiple times both over 100,000 hopefully 200,000 if we keep getting them serviced at WC automotive.

I couldn’t be happier with Walnut Creek Automotive! I needed to get my car serviced and was just about ready to go to the dealer, when a friend of mine recommended these guys. I came in the morning I was scheduled for in advance, and was immediately taken care of. I was able to run some errands while my car was being serviced, thanks to the awesome downtown location. I came back an hour later and my car was ready — right on time! I got a detailed list of everything that was done, along with a list of the manufacturer’s recommendations. WOW! I ended up paying ¹⁄₅ (!) of the dealer’s quoted price. I will definitely bring my car to them again.

And yet again WCA has shown why I will go nowhere else. The service light was on in my 2005 Cobalt. I called Jeff and he said sometimes that light goes on if the gas cover has not been put back on properly. They did what was needed to turn the indicator off and told me to bring it back in if the light went back on. At which point they would do the diagnostic test which would cost $ 150. The service light has not gone back on. Jeff saved me $ 150 and I really appreciate it as $ 150 is a lot of money to me. Thank you so much for taking care of our cars so well and being so trustworthy. ;-)

I’ve been bringing my cars for service to this place since we move to California 12 years ago. I was very fortunate to find Jeff (the owner) and his crew. They are the most honest mechanics I ever met.
The first car I brought here for repair was a Ford Windstar with a bunch of problems that Walnut Creek Ford was unable to fix. Well, 10 minutes later Jeff told me what it was and he fixed the whole thing for $ 400, while the Ford dealer wanted over $ 4,000.
After that day I’ve been a loyal customer. They always treat me with in a friendly manner, with respect and lots of attention.
Remember 3 thing you need to have: a good doctor, a lawyer ad a GOOD MECHANIC, so at least I have the third one well covered.

This review is long overdue, considering I’ve been coming here many years and always have a pleasant and professional experience. Having to get your car fixed is never fun, but Jeff and his team make you feel comfortable, speak to you respectfully and are always honest. They do great work-it’s that simple.
My boyfriend and I won’t go to anyone else to look at our older model cars. During these last 6 years we’ve had everything done here from a new computer, fuel injectors, starters, tune ups and much more. In one instance, the computer they installed had some issues and they kept taking it back to trouble shoot, find a solution and didn’t try to nickel and dime me. They got the work done, and were just as invested as I was in getting my car safely back on the road. When you come here, they won’t ever try to convince you to repair something that is frivolous and always address the specific issue you’re coming in for.
With other auto shops and especially, as a female, I always worried about getting taken advantage of on price or having these other shops convince me of work I don’t need. Not here! I know they’ll do what’s right, do only what’s needed and do it well!

I’m new to the area, and my car needed an oil change/​air-​conditioning fix, so I used Unilocal to pick Walnut Creek Automotive.
I’m SO glad I did.
The oil change and air conditioning fix went without a hitch — and the turn around and price was right. So when my car started making VERY disconcerting noises several months later, I took it back to Walnut Creek Automotive.
What I love about them is that they looked at it the same day, and came back with the honest analysis after some driving/​time on the lift that it wouldn’t be worth fixing — it would be more than $ 4,000, and the car has 213,000 miles. I tried to pay them for their time — I know they spent time on it – but they said they felt terrible about the bad news, and gave it back to me for free.
Not only that, but I showed up at 5:10 pm – Google said they were open until 5:30 pm – and they were closed. But I called the number, and they came out with my keys, letting me take the car. Which was SO nice; it save me another trip.
So I agree with these other assessments of honesty and great service. I really can’t say enough nice things about them.

Honest, try to save you money, do the work as inexpensively, yet efficiently, as possible, are honest when you can get by and wait a bit for a repair, or only do one thing to mend something and hold off on something further, welcoming, and just an absolute treasure for us to find about 7 or 8 years ago. They have kept a couple of our cars going far longer than they would have lasted and at the most modest prices/​repairs that could be done to keep the cars going. Seriously don’t know what we would have done without them.

I have always taken my cars to WC Automotive and they are the best!!! I feel very fortunate to have found them, I have been looking for a car for the past 4 months and they always check out the car bumper to bumper and let me know if it is worth it to buy it, and they told me they will not charge me until I FIND A CAR THAT I PURCHASE… Just love them!!!

This really should be a one star but gave it a two because the job itself was good. However the customer service is horrible. To keep it short and sweet; it was really hard to get someone to help me before and after service. Now the reason it should be a one star, when I arrived to pick up my car before I could even get help I noticed my car with the windows down WITH the keys in the ignition.

Thank you for being there, WC Auto, and making life easier! I’m trying to live in the moment, but I do fear the day a giant retail building takes your place or you decide to retire. I hope that doesn’t happen anytime soon.
My family has been taking cars here for years, and I’m grateful to have a car mechanic i totally trust. They never recommend more work than absolutely needed. Amazing, right?

Walnut Creek Automotive was referred to me by a friend. These guys are knowledgeable and honest. I have taken my car in for air conditioning recharging, tire alignment, oil change and maintenance. What I love most about them is their ethics… If they do not do any work they don’t charge you. I left my car with them all day and they were able to figure out the problem and identified it was not a safety issue. We decided not to repair the problem and they did not charge me… anything! I offered to pay for their time to diagnose the problem and they wouldn’t except. This is an exam[le of honesty and integrity. I will be back.

Jeff is great… very knowledgeable & honest! They always do very good work at a fair price… and never try sell you stuff you don’t really need (like most shops do.) I’ve recommended WC Automotive to many friends and family over the years.

Professional and timely which is about all I want when getting a smog test.

Took my 2003 Dodge Durango here to the Walnut Creek Automotive
today as a previous high recommendation from my mgr, who also has a 2003 Dodge Durango, a Walnut Creek local, & has trusted his truck w/​the gents here on various occasions. Their location is right on Mt Diablo Blvd behind Tomatina, next to (currently) an unleased store front that will likely get used for a Halloween Store again this year as previous.
I dropped my truck off just a lil’ after 8am this Thursday morning w/​Jeff (no appt necessary), got my call from Jeff just b4 10am to advise on needed repairs, & my truck was ready by noon for payment w/​Bill. Definite satisfaction w/​service, knowledge, & promptness. Glad I got the good referral for this spot =)