I don’t know why I don’t learn my lesson. Every time I need something I stop at Michael’s first, only to be disappointed by rude workers, overpriced merchandise, and not having what I need. Going forward I will just head to JoAnns. Workers are always eager to help and are genuinely kind. And I get what I want and need without issue. Looks are deceiving. Michael’s might have better«looks» and advertising, but that’s all they’re good at. JoAnns seems to do the opposite, focused on stock and employees. A++++++ store!
Marlena V.
Place rating: 4 Providence, RI
Located in the same plaza as Michaels, Jo-Ann provides a little wonderland of fabric and crafting supplies. Generally I can find a good chunk of their products elsewhere for much cheaper so their fabric selection is usually the main highlight of my visits. Since I make doll clothing, their moderate pricing ends up being very affordable for quarters especially after their mark downs during their very frequent sales. I love how they seasonally rotate designer fabrics so I’m never bored. They also have a huge selection of Simplicity, etc patterns toward the back with tables to comfortably relax while shifting through the books. While their other items can be on the pricier end, when it’s essential, I always ensure to have a coupon on hand.(Psst never pay retail here if you can avoid it!) I’ve never had to wait for service, at least so far and have encountered very friendly staff. My only real gripe is their temperature control. Good gravy would it kill them to turn the AC up? Otherwise, I’m a happy customer.
Shelly M.
Place rating: 3 Coventry, RI
I’ve been to this Joann’s a few times for different things and the staff is usually super helpful and friendly. I recently have become interested in sewing so my bf bought me a sewing machine for Christmas. I had a question about scissors seeing as I am new to fabrics. There was a woman with short dark hair with purple in the front who could not have been more rude if she was trying. I asked about a specific brand which was more expensive and she laughed in my face and said«You’re going to buy those to cut fleece?» She proceeded to be extremely condescending and told me to go buy scissors at the dollar store. Otherwise, I think this store deserves more than three stars, but this woman really made an impact on how I feel about asking experienced people questions about diy projects, which is what I assumed they were there for. It is unfortunate that they let people like that work in their store, especially seeing as the majority of the employees have been nothing but helpful and kind.
Lauren V.
Place rating: 2 Narragansett, RI
Although this craft store is a decent one considering the limited options available in Rhode Island, the staff could definitely use some fine-tuning. My sister and I had a run-in with a staff member by the name of Susan who was incredibly rude and disrespectful to us. I frequently stop into this location and I, as well as other customers who have witnessed/experienced her abrasive attitude, have taken notice. She berated my sister and I for leaving a panel of fabric unattended for a moment while we shopped in the next aisle over. I reported it to management, however they were not very receptive. It makes me uncomfortable to shop here due to this reason and it’s really too bad because Joann’s has a fairly good variety of crafts, fabric, etc and my ventures there are usually pretty successful otherwise.
Lisa O.
Place rating: 3 Capitol Heights, MD
This is a decent Jo-Ann’s location. They have a large selection. The store is typically organized and clean. You don’t have to dig for anything you want. They also have a large clearance fabric section, where I always seem to find something I am, or am not, looking for. Most of the staff are friendly and helpful. It can be a bit difficult to find them wandering the floor. The staff are usually at registers or cutting fabric. But there are occasionally staff walking around to help. As strange as it may sound, the fellow customers are friendly in that only-in-Rhode-Island way, which makes for a pleasant experience. During the summer, their AC is never on high enough. If you plan to spend any time here actually shopping, be prepared to sweat. That is really my biggest problem at this location. The store is simply not heated/cooled appropriate which can be unbearable at times. In addition, like all Jo-Ann stores, things are pricey if not on sale. But you typically can take advantage of sales and coupons in combination, making everything much more reasonable.
S Nicole M.
Place rating: 2 Kent County, RI
This multi-purpose craft supply store has a wide variety of materials for just about any project… and one of the few places around that offers a great selection of high quality cotton fabrics cut by the yard. I hit this store up to replenish my supplies for my mini-crafters, my three little ones, and for my yarn for crocheting just about weekly. I am thrifty and they accept unlimited coupons in a simple transaction. Lately, the front end has been very understaffed with long checkout lines that move slowly during the day… and floor staff that is scarcely seen. As a result, the staff that remains is very cranky and rude. I hope they staff up so the cashiers can don their cheerful smiles again and I can get my helpful craft tips from the floor fairies. Until then, I will begrudgingly put up with the lackluster service and redeem my coupons galore.
Tina Z.
Place rating: 4 Warwick, RI
Fabric, yarn, crafting goods, seasonal items and outdoor decorating and gardening trinkets. This is the go to place for all of your DIY needs. They have great sales and coupons either via mail or your smart phone. They have a great selection of frames and they also do framing. The floral section is huge and the prices are great. if you do the scrap booking thing, this place has aisles of that stuff. They have classes for painting and for sewing as well.
Andrea R.
Place rating: 4 Providence, RI
Okay so what I love about this store most, is that it is in the same plaza as Michael’s(craft store). Whatever it is that one store does not have, the other will! They have a great variety/selection of fabric, and sewing needs/wants which I have not been able to find elsewhere this close to home. The staff there is usually very helpful as they all seem to be interested in what you’re making when you’re purchasing fabric, and often have some great ideas they share as well! I’ve even had employees go out of their way and give me hand written directions on projects. They also carry some nice things for the home; seasonal decorations, picture frames, baskets, organizers, etc. And here is a hint. if you have a smartphone, download the application«Joanne» and you will have virtual coupons at your fingertips! LOVEIT! It saves me so much money, because if you’re like me, you forget those darned coupons you clipped on Sunday!
Bill W.
Place rating: 3 Westborough, MA
I am not usually a craft store type of guy but I do enjoy this store. My daughter drags me in with her and I usually find some interesting stuff to look at. In addition to all the fabric and craft stuff they have a very cool selection of unfinished wood products like bird houses, pinewood derby cars, frames, etc… These are great for custom painting as gifts! We seem to constantly get 50% off any one item coupons as well.
Brian S.
Place rating: 4 Warwick, RI
Needles and thread and fabric and frames My wife is very crafty and is always making something. She likes to make things for Xmas presents and always seems to be desperately needing something she doesn’t have. Jo-Ann’s usually solves her dilemma. When she does have a sudden need to run out to Jo-Ann’s I usually go with her because I usually find something I need or perhaps something I didn’t even know I needed. That’s the nice part about this store, it’s huge and has a lot of different items. I always buy something when I go here and I frequently find something that I forgot I needed. The store tends to be very seasonal, which means right now it has tons of Xmas stuff but that changes with the holidays. The usually inventory of typical crafty items are always there but the displays and specials are always changing which makes poking around interesting. The store is frequently crowded, especially around the holidays and it can be difficult to find the appropriate help, so you might be on your own or have to wait a bit for assistance. However the staff are always pleasant enough when you do eventually located one. Like most stores the actually knowledge and usefulness of the assistance will vary greatly. Some staff seem like experts and others just for decoration. Certainly not the most exotic or personalized craft store. Other places serve that need far better. But when you need something quickly or want ideas for a project or just to poke around a huge inventory, Jo-Ann’s usually does the trick.