BJ’s Restaurant & Brewhouse

We waited for our food for over 40 minutes in the curb side service. I placed the order at 5:20 I get a call asking if I had placed an order. So she says it’ll be 20 minutes. I understand that it’s a holiday so I give them thirty five minutes. I call in again, once I’m in the curb side parking spot, because the sign says to do so.
This guy says you placed an order? I stated I had and he says ok someone will be out there in a few. 40 minutes later I call again and I’m like uh we’re still here. They say ok someone will be right out… 15 minutes later she finally arrives with our food. I wasn’t rude at all I understand its busy and the girl was super nice. What really top this whole ordeal was when we got home, we were eating and there was a HUGE hair in my husbands salad. Gross! So upsetting that even the pizookie couldn’t heal that hurt. Someone needs to work on their quality checking and work flow.

Always like the ale beer selection and appetizers.
The services can be a hit or miss, but it’s all good !!

I had an amazing experience dinning here. John was my server and I asked a lot of questions about the menu and he answered all my questions and spent a lot of time with us to make sure we were taken care of. When I come back I will definitely be asking if he is working so that he can be out server again.

School fundraiser are the best when they are at this BJ’s. Service is always great here & food never gets old. Even with a school fundraiser a pitcher of light switch & blonde is a must. And the kids can never leave without sharing an Oreo Pizookie.

If it isn’t their table, they don’t care about you. Our waiter was great. One who dropped off our food, not at all. Unfortunate.
*paraphrased from an earlier, Unilocal deleted, review.

server was nice, food was good. Drinks were tasty. Nice decoration.
Menu was sticky.
Restroom was dirty.
Silverware had water marks.

Never really cared for BJ’s and tonight just valid my feelings. Came here for both of my aunts birthday. (Their choice) Friday night so of course it’s busy.
Our server was kind, but seemed way overwhelmed. He only took half of the tables order and left and came back later to order rest of the table. (So our whole table was not given food at the same time)
My aunt ordered pizza, the pizza was basically just bread and cheese. There was no pizza sauce in sight. I ordered chips and guacamole and their new Jalapeño Cucumber Margarita. The chips were STALE. The guacamole was bland. The grocery store guacamole has more flavor.
Our waiter never came to check on us and ask how our food was. He refilled our waters in the beginning, but pretty much disappeared after serving us our food.
Another person came over to drop off the «birthday pazookies» and left. Uhhh I guess they weren’t in the mood to sing? I’m not sure. But yet on the other side of the room we hear a waiter singing happy birthday at the top of their lungs. Can we have him please?
Not impressed with the Franchise. I personally will never come to BJ’s.

We came here on a Saturday night expecting the longest wait. We were seated within 10 minutes as we requested outside seating. They were still placing everything on the tables and moving around tables and chairs so we had to stand a little bit to wait for them (didn’t mind!!) But it was soo cold I was starting to regret our choice of eating outside lol. But as soon as we were seated it was amazing. The heater was right on us. There were only 2 other couples there which was extremely pleasant. Not too loud.
We ordered appetizers, drinks, and food and they all came to us very quickly! The drinks were a little bleh not too much alcohol as I would have expected but no biggie.
The server was amazing! Very friendly and helpful.
Overall this location is one of the good ones. Definitely our favorite spot for dinner#

Horrible BJs location!
I came in for lunch with my mom and friend and they messed up our order, the waitress was rude, they brought back a burnt burger, they claimed they didn’t have a carseat sling (when I had used it a few days prior), and when I contacted headquarters they claimed that I received courtesy cards and that the manager spoke to me, which is a complete lie!!! Seriously this is the most unprofessional business I have ever dealt with! DONT GO HERE!

This place is always good, the drink and food. Service is okay but they get super busy at time.
My fave thing to order is the deep dish pizza, calamari, and of course a bazookie to finding dinner.
Last night there was a problem with out order since a computer malfunctioned Soo they gave us free salads and free dessert. They were very nice and professional with the situation. The pumpkin cookie and icecream was very delicious! Get it while you can. The waitress also recommended a good wine me crema pinot noir. We’ve been coming to this location for years. Also if you are there to drink the bar section is nice try the scoobie snack!

I have eaten at a lot of BJ’s but this one is one more location to check off the list!
We got very good service and the food was fresh tasty.
Bill had the Mahi-​Mahi or Shrimp Tacos you get char grilled mahi-​mahi and broiled shrimp tacos with chipotle mayonnaise and tossed in Santa Fe dressing, Napa cabbage, carrots, red onions and cilantro. With avocado cream sauce, fire-​roasted tomato salsa and tortilla chips.
I had the California Chicken Club, Layered with Applewood smoked bacon, avocado, melted swiss cheese, lettuce, tomatoes and roasted garlic mayonnaise on grilled sourdough bread.
yum!!!
we didn’t have any cocktails but in the past i always go for the Jeremiah Red. RED BEER! wanted a burger but needed a change and it was a great choice!

Well, I don’t know why the kitchen staff can’t get the extra sauce concept on the pizza correct. I’ve been trying to get them to put extra sauce on a pizza for months now and it just isn’t working.
After having a conversation about extra sauce with my server, he made sure to put it in correctly. When the pizza came he came to the table to check it out. He looked at the pizza. I looked at the pizza. I took off some of the toppings. I asked him, «Well, what do you think?» He said, «It doesn’t look like there is any sauce on the pizza.» I agreed.
He brought us extra sauce… So the crisis was averted. The manager came over and was very apologetic. Five stars for service, but to constantly keep screwing up a simple request is bad. I love the pizza at other BJs restaurants, but it looks like I’ll have to try something else to eat here or stop coming.

Came by this BJ’s last Thursday around 11:40 pm to pick up a to go order. For it being a weekday, this place was pretty busy. The size of this restaurant location is bigger than the other BJ’s around the area (Arcadia, City of Industry, Montebello). When I came to pick up my order, my food was just about ready for me to pick up (I made the order on line). This is what I ordered:
Kale and Roasted Brussels Sprouts Salad, $ 9.75 prior to tax– I have had this salad a few times already at other locations and am a big fan of it. Can’t go wrong with the flavors and textures in this salad. The dried cranberries add a different texture and sweetness to this salad, along with the red grapes. The candied pecans and toasted pepitas give this salad another layer of flavor and crunch. The cooked Brussels sprouts also help to create another layer of texture to this salad and the kale is a nice dark green leafy to round out this hearty salad. It’s nice that the dressing automatically comes on the side so that your salad doesn’t get soggy before you arrive (this is also healthier so you don’t over do the dressing in your salad).
Asian Chopped Salad, $ 9.75 prior to tax– I liked this salad with the mandarin oranges adding a bit of sweetness. I wished this salad was made with the dark green leafys though. There is plenty of chicken in this salad, but perhaps a bit too much of the crispy wonton strips. I would probably ask them to give me half the amount they use if I was to order this again.
Full Rack of Baby Back Pork Ribs, $ 21.95 prior to tax– This entrée comes with 2 signature sides and so I picked the steamed green beans & seasoned vegetables. Both were cooked well and tasted great. But the ribs itself was a little dry. Although I got a little container of barbecue sauce, which was a nice flavor, it still wasn’t a saving grace to those ribs. What a shame, especially at this price point.
Sweet Pig Deep Dish Pizza, Large 14 inch ($ 20.05 prior to tax) — My husband and I were a little disappointed with this pizza because it was just too bread-​y (if that can even be a word…). I wished the bread/​dough itself was seasoned because it was rather plain. The pizza itself was also on the salty side (but that’s understandable since this pizza has ham and cheese). I thought BJ’s is know for their pizzas (besides their beers) and so I was surprised that this pizza was a let down. I don’t think I would order this or a pizza again in the future.
Service was very friendly when we arrived and picked up our pizza. The two employees helping us moved quick and efficiently.
By the way, this restaurant location is located in the same plaza as Walmart (neighborhood market), DSW and Petsmart. There is also plenty of parking and there is free Wifi here (that was rather fast when we came).

My husband and I have always enjoyed BJ’s food and we still do. Normally we visit other locations. Today we came with a party of 8 and were told that it would be a 20 – 30 minute wait. It was not unusually busy and we went past the 30 minutes. When asked how much longer they were waiting for two ladies to leave so they could clean the table. Waited longer then when asked again they were waiting for someone to clean the table. Finally seated and we noticed there were areas that tables could have been put together as they did for another larger party who arrived. Our server took awhile to bring our drinks and our food took awhile to arrive. When it did, some of us had cold fries. We will still go to BJ’s but not this location.