Welch Matthew DPM

The Doctor was very nice and spent his time explaining my problem but front desk is very rude. I was new patient didn’t make me feel friendly and waited in waiting room for hour, doctor was running late and they waiting room was packed and they didn’t even tell patients. If doctor wasn’t so good and office wasn’t so close to my house I would definitely not come here. Customer service is everything!!!

He is the nicest doctors I have seen in a long long time and you will agree when you meet him.
My daughter had been complaining of pain in her toes at night atleast couple of times every week. Repeated visits to her pediatrician were turning out to be futile because he thought it would go away as she grows up. A year and half later, and after two consecutive nights of crying in pain, I walked in to the pediatricians office demanding for a referral for a podiatrist. I called the number he gave me and made the appointment the same day. Staff was very courteous and pleasant over the phone.
On the day of the appointment, I picked up my daughter from school and googled the address and lo it was less than a block away from where we live. I wonder how I had missed it. After filling out the required forms, had to wait for another 45 minutes and by then I was starting to get little impatient. There were atleast 10 more patients in the waiting room
We were called in and there stood a man with the friendliest face ever. In less than 2 minutes he and my daughter were best friends and she was happily explaining to him about how and where it hurts her etc etc. Once he was done talking to her he explained to me that her feet were very flat and she would need to wear inserts for a year in her shoes to fix the arch of her foot. He took us to another room where he measured her foot with a scanner. He made everything seem so much fun and he even explained to her about the inserts and how if she wears them every day her boo boos would go away. My daughter is just 4 and honestly he didn’t have to explain to her. But he took the extra time to create the rapport with her and treat her like an adult.
Few weeks later, we received the call from his office that the inserts were ready and we could come in and have my daughter try them on. Again spot on attitude from his staff and he again reiterated to my daughter how important it was for her to wear these everyday and although it might not be so comfortable first couple days she will get used to it.
My daughter has never complained about these inserts and reminds me if I ever forget to put them in her shoes because her doctor told her to wear them everyday. Its been two months since she has been wearing her inserts and she has never complained of her aching toes since then.
Do yourself a favor and go see Dr Welch if you ever need a podiatrist. He will fix you right up. Doctors like him are rare.