Mike’s Camera

AWFUL STORE. Do not take your FILM here ever, they processed a roll of black & white film with color processing AND called to tell me & LAUGHED about it. Never coming back to this store again. Plain awful.

This day and age there are options to purchase everything online and just bypass local businesses. You can save a dime, and we all know customer service is basically a thing of the past.
As a photographer I have endless online options. However, I like knowing there is a local place to go and a person to talk to if I have a question about my equipment etc…
I have been a customer of Mike’s for a few years and have had good experiences. About a month ago I decided to purchase a Nikon D800. I called the Mike’s on County Line Road and was transferred to Randy. He told me the D800 was no longer available. He spent a lot of time telling me all about the D810 and all of the reasons why it was a better option and a much improved version of the D800. I was really impressed how knowledgable and thorough Randy was explaining in great detail the pros of the D810. The next day I purchased the camera and at Randy’s suggestion, Elements 12.
I have had a lot of questions regarding the Elements 12 and the camera. Randy is always available to spend time answering questions or help locate additional equipment.
Randy is an incredible salesman. He makes great suggestions on equipment that will improve my skills as a photographer. I really find value knowing I have a sincere and professional «salesman» to assist me when an issue presents itself.
Randy has provided terrific customer service and is truly an asset to your company.
Sincerely,
NS

I used the self service station and used their scanner to scan 11 photos. I got multiple prints of each picture and my total for the ordered prints was about 7 dollars. Then when I had confirmed the order it took me to the total amount and there was almost an $ 11 service charge! I calmly waited till one of the associates was finished helping another couple and asked her what it was for. She said it was for the time used up by me scanning my pictures.
I scanned 11 pictures and I did so quickly (much quicker than all the other older couples around me that were fumbling with the technology of uploading their digital pictures). Didn’t take me more than 10 minutes.
If I hadn’t been tired from Christmas shopping all morning I would have gone elsewhere. I will never shop here again.

We really enjoyed our experience with Randy at Mike’s Camera in Wheat Ridge. There wasn’t a single question we had that he couldn’t immediately answer with a wealth of information and additional knowledge. We live in Breckenridge’s but it’s well worth it to make the trip to this store for any additional photography needs I will have in the future. We felt very comfortable making a large purchase our first day looking because he did such a good job helping us make the correct choices to suit our needs.

I called on the phone with questions and they took all the time I needed to help me make the right decision. I was looking for a lens for my wife on her birthday, as she is expressing much interest in her newly acquired Nikon 3200. When I showed up they remembered me and then took the time to show me all the lenses we talked about on phone and we looked through them all on a 5300. Even with my 2 year old son in the store with me grabbing at everything eye level, they helped me make the right decision. I ended up buying not only a lens, but a filter, tripod, and Adobe Lightroom! These guys deserve way more reviews than what are online…

Randy and his sidekick were fantastic! I’m an aspiring photographer and they gave me options and info, not pressure to buy! Can’t wait for the free consultation and to get a few classes under my belt! Thanks guys!

I originally gave Mike’s 1 star but am writing another review based on my last visit to pick up my camera. Although they did lose my «order» for my camera to have an repair estimate, both the Asst. Manager and Manager spoke with me and apologized when I came in to pick up my camera. In addition to their apologies, they refunded my pre-​payment for the estimate and offered a discount on getting my camera fixed. Mistakes happen and I’m glad that they took to the time to acknowledge it and try to make it right. I would likely return to Mike’s after my last visit.

Staff here seem okay, marginally knowledgeable, but their prices were a rip! I paid $ 60 for a reflector that I could have paid about $ 20 for on Amazon or B&H. Also, I had the same issue with a filter I bought.
While I prefer to shop local, this biz will not be getting my $$ again.

I was nervous about going to this Mike’s because of previous reviewers, but was pleasantly surprised. Carl in particular helped me out and was very knowledgeable and helpful! He was honest and helped me make smart decisions about what products to purchase without making me feel pressured into buying something I didn’t need or want. I ended up buying a lens, filter and bag for my D5200. I am very happy with my experience here.

With all my visits to Mike’s camera, I have been very happy. The staff is knowledgeable, friendly, and always has gone out of their way to help me. They will talk to you for 30 minutes, an hour or longer if need be. When I went to purchase my equipment the goal was to make sure my needs were met. I’m a landscape photographer so purchasing the correct camera and lenses were essential and this took some time. And, when it came time for printing, my experience was the same. I had to have some help at the kiosk and one of the associates assisted me in making sure my image looked good, was cropped correctly and ensured me that my file size was good for the print I wanted. I have been happy with my equipment and my experiences with Mikes.

I have been very happy with Mike’s camera in Wheat Ridge. I bought a Nixon just over a year ago and have been back to see Glenn who gave me a lesson on how to use it properly. He spent well over an hour with me and after this lesson said I should practice what he taught me & then once I had the hang of that, go back again for another lesson on the manual settings. Still using the auto settings however!!! That’s on me! The zoom started to make grinding noises and I took the camera back to Mike’s. They sent it away for me and I had a call to say it was back well before the quoted 6 weeks. I have been absolutely delighted with Mike’s Camera, the service has always been fantastic and the sales folk very helpful and polite. I will definitely go back there with any camera issues, purchases & copying etc.
Thanks to all of you.

This location is the ABSOLUTE WORST. Unfriendly, unhelpful, unknowledgeable. I’ve had great experiences at the downtown, Thornton, and Park Meadows locations. Go there.

We came here with so many questions. We started with the general ‘I’m interested in a camera” stuff. It probably makes a huge difference who you talk to, but our guy wasn’t as helpful as I would have liked. He was friendly, but he seemed very biased towards a specific brand (sony). He pretty much only showed us cameras from that brand. And seemed to evade some of my questions. I’m not sure if he didn’t know the answer or if he didn’t want to answer them. When I inquired about a cannon, it never left the glass case. Instead something else was brought out. I understand he has his own preferences, but we were never given the opportunity to really compare cameras. We were also only shown the «in-​betweeners» and it would have been nice to have some dslrs into the mix to compare. Feeling unsatisfied and still hungry for answers, we ended up sitting in the parking lot looking up other camera stores for about 15 minutes. We ended up at the Mike’s on 16^th (see my review).