Checkpoint Tire Center

I recently needed two tires, wear and tear with a slow leak, and called Checkpoint Tires in Wheeling and talked to Kurt. Unfortunately he did not have the tires I needed, in stock. Sensing my frustration he said he would call around looking for the tires and would get back to me within 20 minutes. (Understand this was last month on the ice, snow, and freezing rain day) He called back stating he found the tires but would take 45 minutes to pick up and return to store. I made the appointment and was in and out in a little over an hour.
I appreciate the extra effort Kurt and his staff put in to get my problem resolved quickly and efficiently. Being a lousy weather travel day he could have just left our first conversation with tires not in stock. Thanks.

I work in customer service for a full service car wash; and let me say, this place is incredible! I originally went in for a wheel alignment and tire rotation. New to the area, I Unilocaled a few places and called various centers. Instantly was greeted by an incredibly friendly guy, on the line of Checkpoint Tire who was informative, patient, and flexible with my schedule! Went and got my car serviced in no time & at a hell of a price. Nice lounge, knowledged staff. A week or two later, I woke with a completely flat tire. Panicked, me and my roommates attempted to change the tire. ATTEMPTED. I called Checkpoint that night and spoke to John, a calm wonderful man who took care of my problem with ease. They went out of their way to address my situation and had it taken care of in just a few hours. Needless to say, I will hopefully be using them for all my automobile needs!

Will they get the job done, yea. Will they try to charge you as much as they think they can get away with, yes. And unfortunately if you’re a woman they’ll just assume that they can get more from you so pay close attention.

Not Really Worth It
There are tons of tire places in my area but I went to «Goodyear» Checkpoint Tire Center because of the Goodyear name. It felt like I was dealing with a used car salesman. We discussed the price we wanted and saw online. He said he has nothing for me. I just took what he had which was $ 30 more than I wanted to spend. While we are waiting for our tires to get installed I heard Kurt use the line, «we don’t make any money on tires here… but the manufacturer sure does» — what the hell. But you sell tires here. Weird. They also said they do not give free alignments — that will be another $ 100+ dollars. When I buy 4 brand new tires for over $ 100 each I expect you will also align them. I’m so disappointed in the store and with the Goodyear name.

This is my second time going to these guys. They are honest and reputable. If you have not gone, try it. I’m pretty knowledgeable when it comes to cars, so I knew what the issue might be going in. John the owner took me in and they took care of me too notch. It turned out to be a minor fix, less then $ 20 and I’m sure others would charge an arm and a leg. I would recommend to anyone.

I can’t believe how good these guys are. I live 3 min away and cannot believe i have not been there. The service is great, prices are very fair. Great location and most important great people. No up-​sell, no pressure, only provide services you need. I will definitely be back to have my car serviced there, instead of the dealer.
They corrected alignment that Northbrook Toyota messed up (went to NB Toyota 3 times and they couldn’t do it-​Or were too lazy)

I’ve been taking my dad’s car here for years and now I take my car here too!
Highly recommended even over a «lower price» advertised by a competitor because they don’t hide fees and its always a quality job!

It’s not very often you find an honest mechanic. And I can’t say anything other than that about the people at this Goodyear and check point. As female bringing my car anywhere can be scary because I am helpless and know nothing about my car. And when my jeep died. I was literally in front of good year and brought it in. I was in an extremely vulnerable position and my car is my lively hood. Kurt called me on Saturday with scary news telling me there was potential I needed an entire engine rebuild. Which would cost me close to 2500 dollars. I was so paniced and stressed. And then Monday came. Kurt called me to tell me they found the problem it was a quicker and easier fix than the other issue. 9 out of 10 mechanics would have just gone ahead and billed me 2500 dollars for work that wasn’t required. Not only did he call me with great news. He was honest and told me I didn’t need a rebuild. I live in the city and will come here from now on for all mechanical issues with my car. Thanks Jose and Kurt! You guys are the best!

The guys here were very friendly. I had been driving on a «slow-​flat» for a couple of weeks and went in to get it repaired. Unfortunately I’d waited too long and done too much damage so needed a new tire.
The guys were helpful in finding me a tire that would of similar tread to what I already had on the car, and it would take a day to order. Came back, had it installed within like an hour or so.
They’ve got a somewhat comfy little waiting area to hang out in and sit down and read, watch tv. I’d recommend this place. They seem knowledgable and friendly.

I had a flat tire. I went in at about 8:15 am on a Monday. The tire was assessed and repaired and I paid for the service all within one hour. The cost was $ 28 and some change. They were polite and efficient. They also suggested that I replace my tires because mine were worn down. I appreciated that they suggested new tires, prepared a quote for me, and politely accepted my decline instead of trying to force new tires on me like some sales people. The only reason I gave them 4 out 5 stars is because my review is based on this one, short visit.

Very honest and reasonably priced service. They were friendly on the phone and as soon as we arrived to drop my daughter’s car off for service. Curt was forthcoming with how much it would cost. Never once tried to up-​sell me but he did let me know they are a full service shop. I will definitely be taking our other cars there for service! So nice to find a place that won’t try to rip you off!

I’m not sure why anything has a warranty on it. Nothing seems to be covered when something happens. The manufacturer always finds ways to make the warranty null and void.
Jason calls me while en route to my place. He asks me if I remember telling him his front tire seemed low. He says he checked the pressure and filled the air but now he’s worried. He’s on the shoulder of I-​90 and says he can see the wires coming out of the wheel!
He bought the back set in Oct 2011 and the front set in Dec 2011 from a Goodyear in Manitowoc, WI. They balanced all four tires and on one invoice, notes that an alignment is recommended and on another, no mention of it.
How are we suppose to know they’re necessary if a Professional doesn’t inform us of its significance? By not having the wheels aligned, it nullified Kelly Tires /​Goodyear’s warranty!
All of this is unbeknownst to us at the time he calls me, so he has me searching for the nearest Goodyear Tire Center.
When I called here, the employee offered me some peace of mind when he said it was okay for Jason to drive up there and they would help him. Jason had to purchase 2 brand new tires and had the front alignment performed.
Before he left, we learned how to protect our 40,000 mile warranty: balance and rotate tires every 6,000 miles. Never underinflate or overinflate the tires. Avoid potholes and curbs.

There are few honest businesses today, and I have to say this is one of them. Staff are super attentive and on top of everything. They do not try to upsell you on every service they offer. I was there for a flat tire and it was fixed and ready to go in no time. A pleasant automotive experience.