Firestone Complete Auto Care

Great and fast service!!! Came in for my air conditioner check they recharged it now it’s colder then ever.

I wish i had the option to not give any stars. My mom took her car to firestone because it had a leak in the engine. They «checked it» and called back (being very rude on the phone might i add) and they did absolutely nothing to her car. IN FACT, they actually messed it up even more! Now when she drives, it makes a God awful metal on metal banging noise. None of my friends or family members will ever be going to firestone EVER AGAIN!!! WORST PLACE TO TAKE YOUR CAR!!!

Took my vehicle to Firestone 3 months ago for an oil change. My car was making a noise checked the oil. There was hardly any oil in it. It was leaking oil. They did not put the oil bolt in correctly. Took it back to Firestone to have them check it and they said it was fine. They took it for a test drive and still said it was fine. As soon as i started to drive the banging was horrible. I only made it the mall parking lot across the street. Now having it towed. NEVER EVER take your car to Firestone because they don’t check anything! Never going back there again.

Had my annual inspection done here. Made appt over phone and was in and out in less than an hour. I also got a $ 20 discount using my Firestone card. I will definitely come back again!

Always a top-​notch customer service by Mike, Jay and Terry! Polite and attentive. I have been going there for a long time and it seems like they have improved a lot. It is walking distance to the mall, so great location too! Love this Firestone! Thank you.

Great place. Checks over everything on car to be on safe side and explaines repairs to you. Everyone is friendly and helpful.

If I could give zero stars, I would. I came here for a basic oil change instead of going to my usual mechanic because I had a coupon here. Big mistake. I waited for about a half hour which was nice, they were speedy, great! Everything seemed fine until I left. I noticed that something seemed out of place. It felt like they never changed the oil and my car was running slower and more sluggish than before I took it in for service. I took it to my usual mechanic who said they never put the dip stick back in and as a result, the car is now spewing oil. I called the store immediately and told them the situation. You know what they said to me? «Where’d you put the dipstick?» Where did I put the dipstick? More like where did YOUR mechanic put the dipstick? Why would I hide a dipstick? That’s just ob surd!
So after arguing with the guy that I didn’t have the dipstick he shortly remarked, «Ok well I’ll order you a new one and call you when it comes in.» Before he could get off the phone, which I know he wanted to do, I explained that this WASN’T good enough. I’m doing a 75 mile a day commute and can’t afford to have oil spewing out of my engine and that it’s a serious problem. He then said, «Well if you think it’s such an issue, you order the dipstick and put it in.»
So I did… I ordered the dipstick through my mechanic, got it that day, put it in, and went to the store to get reimbursed. The mechanic looked at me, rolled his eyes and said, «Do you need us to put that in for you too?» WOW final straw… I may be a woman but I know how to put a DIPSTICK INTO MY CAR.
When I asked to be reimbursed for the oil change as the oil is no longer in my vehicle and all over the engine, the gentleman at the counter gave me a hard time with that as well. Moral of the story, buyer beware, you might think the $ 10 – 15 you save by having a coupon is worth it, but in the long run it’s not. Only get your vehicle serviced by someone you know and trust!