Emeritus at Chateau Whittier

I don’t even want to give them 1 star. If only Unilocal allowed negative stars… This place was awful. The food quality and selection was terrible and the wait staff was rude. Once when it was close to the end of a meal time they were telling my parents that they were closing so that they would have to eat fast. When I arrived they changed their tune but suggested that we take our meal to go so that they could close.
The head nurse was the worst. I don’t believe that she evaluated my parents correctly and consequentially they didn’t get the care that they needed. When I tried to communicate that we were willing to do or pay whatever we needed to in order to get them the extra care that they needed I got the run around. There were situations that I don’t even want to discuss here because it makes me so mad.
Some of the staff were actually nice and caring and quite a few had mentioned that they did not like the former head nurse. From what I understand she left shortly after I moved my parents out of that place.
I think another assisted living corporation eventually bought this place but I don’t know if it’s any different. From what I understand the management has changed hands quite often in the last few years.