ModernMD Urgent Care

Don’t go there! Worse service worse clinic. Never been so disappointed of a walkin clinic as this one. I had no fallow up. Rose «the manager» was rude and wanted to charge me for a fallow up visit as I never got the results on what was wrong with me. DONT GO THERE!

Came here not so long ago with my boyfriend, waited over an hour to be seen; meanwhile people who came in after us were taken in before us. This is a walk in clinic (1^st come 1^st serve) so I don’t know why we were taken over an hour later. Once we’re in a room a woman whose name we did not get takes his vitals etc (are you a nurse/​MA/​Scribe?) Who are you. Then we wait another 15 – 20 minutes for a doctor who we can barely understand he asked a few questions and then decided we need to go to an ER. If we’re being sent to the ER why should we have to pay the consultation fee of $ 99.00 dollars? If I didn’t complain about the visit I would have had to pay a hundred bucks for nothing. Never coming back such a shit show.
Beautiful facility though.

You’re better off going to Woodhull Hospital Emergency Room.
Anyone who recommends Woodhull over any other facility must be crazy right? Well I’m not! I seriously rather go to where I’ll be called faster than to sit here for ‘apparently’ no serious reason.
I’ve come here on numerous occasions. Each time for something and someone different, IE; My son, My mother, a friend, myself, etc… and EACH time, the service was terrible! They leave you in the back room where no one comes in to assist you at least for over an hour. They’re chit-​chatting about what to eat for lunch at the front desk. I even recommended a pizzeria to them since they’re so worried about food.
The staff is very unprofessional and untrained. I had to explain 8 times, seriously 8 times, that my son had a PDA surgery when asked about his medical history. They didn’t know what a PDA was and what type of surgery it was. Having further to explain, they still wrote down the wrong information. The guy taking my sons vitals wanted to do an oral temperature and use a big cuff on him. I don’t think he realized my son is only a year old! How is he possibly going to do an oral temp and use a big blood pressure cuff?
The Doctor came in and his exact words were «I’m not a pediatrician so I don’t know what’s happening but I’m going to give you antibiotics for his ear infection» this is where I draw the line? Who the heck is hiring the staff? They clearly have no idea about anything. The wait is so long, I think marathon runners will make it to the finish line before I’m even called. The Staff including the doctors, are highly untrained. I trust WebMD more than these folks. There you have it, stay far far away from here.

The care I received was good. I was happy with the people who attended me. But I was in severe pain when I walked in. They gave me an injection which helped for a couple of hours and prescribed me ibuprofen. The pain came back and it was excruciating. I couldn’t move.
I asked, nearly begged because I was crying from the pain, on the phone for them to prescribe something more than ibuprofen, which didn’t do anything. They said they couldn’t help me (I was positive it was a kidney stone – makes no sense). Now I have to pay twice as much at the ER for a service I could have gotten at the care center.
Update: it was, in fact, kidney stones. 20 – 30 of them. Listen to your patients when they say they’re in pain.