Woburn Cab

Can I give zero stars? I tried to book a ride for an elderly person, and whoever answered the phone was just about the rudest person I’ve spoken to in my entire life. I asked him a simple question and he quite literally screamed in my ear. I was nothing but polite to him, and I am very offended that he spoke to me like that. Never will use them again. My mother has been overcharged the two times she used them as well. Buyer beware.

Now that I’ve seen the ratings here I can absolutely agree that they overcharge significantly. I took a taxi from the Seaport to Woburn via Boston Cab Company and it was ~$ 30 pre-​tip. On my way back to the city Woburn Cab Co. charged me $ 55 without tip! While the driver was very nice, it did not sit well when we recorded the mileage and based upon how much they charge per mile ($ 4) my trip should have been $ 32. But it’s his boss who sets the rates, so I didn’t have a say. Never again will I be calling them for a ride.

I have never heard such an arrogant and rude person. I called for a cab and expected professional services buy this company is quite lacking. I was waiting for a cab in my office I expected them to call me when they got to my work place since they never specified the amount of time I should wait. When I called them again In ten minutes to ask the waiting time for the cab, the guy on the receiver was so rude and hang up. I will never use this cab AGAIN

Don’t even bother! They are incredibly rude, consistently late (by 20 mins or more) and overcharge. Whoever owns this place needs a swift kick in the @ss — or he/​she needs to give that to the employees!

I called for a cab and the woman who answered at first had never heard of my apartment complex and sounded completely annoyed about it. Without warning, she put on an older man with a gruff voice who said, where do you LIVE? I told him, at which point he asked where I was going and when. I said I needed to be at the anderson/​Woburn station at 8am. He yelled back in a booming voice, NO! WHAT TIME DO YOU NEED TO LEAVE?! I was so startled I guessed 730 and he hung up. I then called back and said I would not need the cab and the same woman who answered could not have cared less. These people are incredibly rude and I would be afraid to rely on them for a taxi if I had somewhere to be, because they seem to take no pride in their work. Incidentally, if you look at their google reviews and yahoo reviews they are also generally negative, and explain that the people are rude.