Quality Plumbing Services

We moved into an older home a couple months ago and within a week of moving in we had to call quality plumbing in the middle of the night for what turned out to be a very expensive/​labor intensive problem — a broken sewer pipe. Quality plumbing came out within an hour & a half, with two highly knowledgeable employees. They knew the problem immediately. By 8am that morning, they had contacted our village and the village was out marking lines in our grass when we woke up. They brought the permit from the village by 1pm and they also started work at 9am that morning. We ended up needing two days of work and at one time there were at least 5 guys here. The manager was one who had come overnight when we first noticed we had a problem and he said he would try to come back to monitor. He actually followed through on that which was appreciated. The work was done quickly and they were super clean with everything. You wouldn’t even know they were there. We interacted with several employees throughout this process and every single one of them was exceptional — professional, nice, knowledgeable, accommodating. The office manager was also absolutely wonderful. At the time, I was 9 months pregnant and we also have a small child. She was very friendly, nice, and helpful to accommodate us payment wise. E would highly recommend this company and will be using them for all plumbing in the future.

2 years ago I had Quality plumping services came and replaced 8′ baseboard heater because it was leaking they charged me $ 2400 later I had estimate to install new boiler for $ 7900 from QPS Then I called Polar heating and air conditioning they estimated $ 4200 also install Crown boiler which is better then Burham series 3 was proposed by QPS. Therefore I think they are over charged customers and suggesting you to call other company like Polar heating and conditioning to compare the price before sign contract with QPS.

These guys were absolutely fantastic. I would highly recommend them. My 95 year old Aunt lost the use of her drains and they came out quickly and worked there butts off. Her drains were restored for a reasonable price. They could of very easily tried to make more money however they were extremely thoughtful and caring for someone that they could of taken advantage of.

Amazing service. They responded quickly to a call for an emergency pipe burst at midnight, came out and fixed the problem right away with incredibly helpful service and answered all my questions. Will use and recommend them to everyone!

I am a repeat customer. We hired Quality Plumbing for our master bath to have the sink plumbing replaced and shower cartridge replaced. Wally did a great job and my new hardware is working beautifully and my shower is a dream to turn on each day! He had most parts with him and ant he didn’t he quickly purchased nearby. Would definitely hire them again and again.

Had Quality come out, water heater not producing hot water.
Had one company come out quoted me an outrageous price, paid their $ 79.95 and told them forget about it.
Then Quality came out, absolutely I agreed regarding the price the warranty the water heater which was supplied, Water Heater is made in the United States: Diane was professional, with scheduling my appointment. Wally and John went above and beyond with customer service they gave me the old school customer service. What more can I ask for.
If you want the job done right at a reasonable price you will call this company.

I was having problems with a very slow drain on my kitchen sink and I tried to rooter it out with a small rooter I had from home depot but it didn’t make a dent. So a friend of mine recommended Quality Plumbing Services. They were willing to come over right away but it wasn’t an emergency so they gave me an appointment the next morning.
Scott came over the next morning, was even a few minutes early, and took a look at the situation. He recommended we route the pipes all the way to the front of the house. This cleared up the draining issues right away. Scott was very polite and clean in his work and a pleasure to deal with. He had made some recommendations as well on my piping (I had plastic/​PVC pipes) and I will keep them in mind for that work in the future.
Overall I would say QPS is a great local plumbing company.

2 years ago I had a company come out and charge me $ 300 to rod the sewers from my home to the main sewers. The company didn’t have the necessary equipment and told me they would have to tear up the sidewalk. This is when I called Quality Plumbing. They charged $ 500 which is more than most of the companies but considering the other company couldn’t do the job I went with them and was pretty happy at the results.
This year my kitchen sink got clogged pretty bad and I called them back. I asked for a quote to unclog the sink as well as look at the pop up on the master bathroom sink that had broken. When they came out, they quoted my wife $ 842! ($ 492 for the kitchen sink and $ 350 for replacing some pipe’s and such in the master bathroom). When my wife told me, I was completely appalled that they would charge us the same price for unclogging the sink as they did for the main sewer. I immediately began researching and calling other plumbers in the area and they all began saying it would be around $ 175 — $ 250 for unclogging the kitchen sink. At this point I told my wife to tell Quality Plumbing that there price was outrageous. What did they say? They dropped the price to $ 392 for the kitchen sink. I said no again, and they dropped the price to $ 342. At this point all I could think was, if you can drop your price so much, why are you coming out here quoting me $ 500? And of course, just like any shady company does, as soon as we mentioned how a couple of other plumbers were willing to do the job for significantly less, they began bad mouthing them saying «You can’t trust them» and «I would stay away from them». Well, an A+ rating from the BBB and solid Unilocal reviews tend to convince me more than the competition bath mouthing them.
In the end, we had another plumber come out and unclog the sink (using the same machine that Quality Plumbing had suggested) and fixed the pop up in the master bathroom all for $ 250. It’s been two days since this happen and it still has me so upset that this company tried to rip me off by charging me an additional $ 600.
STAY AWAY FROM THIS COMPANY!

These guys really screwed me, not once but twice. In addition to ripping me off and charging me 3x reasonable rates, they are awful human beings who left my tenants literally crying with a kitchen sink overflowing with sewage as they walked out on an emergency situation. Stay as far away from them as possible. If you need a 24 hour plumber, call Mikes plumbing at 773−875−8833.
So, to start, in June 2012 my tenants had an emergency situation with sewage backing up into the kitchen sink on a sunday evening. These guys showed up and fixed the problem — awesome! But, they charged me $ 772 for the repair (rod the stack), which should cost a maximum of $ 250. $ 180 of this cost was an emergency dispatch fee, which I would expect, but the $ 590 service cost on top of that was way out of line. I spoke to the manager, and he agreed to refund a small portion of the charges.
What he didn’t tell me what the because I called to complain about the outrageous charges that he put me on a customer «black list» that they would not service again. The same issue just happened (about a year later), and my tenants called the same company. The repairman showed up, but refused to service the sink because of the billing issue the year before. He proceeded to get on the phone with me, in front of my tenants, and explain how unreasonable I was, and how it was my fault that he was going to walk out of the apartment with a sink literally overflowing with human feces. I begged him to put any issues that he and I had aside, and help my (literally) crying tenants. He refused and walked out. My tenants thought I was a complete jerk for complaining the year before, and hung up on me.
We called another plumber, Mike’s plumbing (number above –call him if you need an emergency plumber!), and he came out, was friendly and courteous, and fixed the issue for $ 289. This was an identical repair and identical emergency situation that Quality plumbing charged me $ 772 the year before, and then black listed me for questioning the charges.
Stay away from these guys.

Put in an ejector pump for me about a month ago on a Friday night. Came quickly, nice guys, were up front about the costs, but were EXPENSIVE!
$ 1530.00 for pump and installation, plus another $ 120 for the service call. They were at my home for less than 1 hour. I know it was on a weekend night, but come on.
It was explained to me that their plumbers start the clock for labor the minute they are notified of the job by the office. So you are paying them to brush their teeth and get dressed, as well as driving to get their truck and driving to the job.
In fairness, They credited me back the $ 120 service fee.
Did good work, were on time, clean and professional — just be prepared to pay dearly if you have a weekend issue.